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Embassy Suites by Hilton Houston - Energy Corridor

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#14 of 504 Hotels in Houston
Certificate of Excellence
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Embassy Suites by Hilton Houston - Energy Corridor
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1,088 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Houston - Energy Corridor
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Showing 1,067: English reviews
Navasota, Texas
Reviewed 4 weeks ago

This stay was my 9th anniversary. Just wanted to relax with my hubby! Mission accomplished! Nice spacious room,nice view and breakfast was outstanding! Made to order omelette, need i say more! And a great loaction! Close to KatyMills mall, Houston Improv and many restaurants

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lytoniah
Memphis, United States
Reviewed 4 weeks ago

The room was clean, the staff was nice and the hotel is in a decent location. During rush hour it is a pain to come and go but it is manageable if you have patience. The complimentary breakfast and evening reception made the stay worth it!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank senchelm
Dublin, United States
Reviewed 4 weeks ago

The cleaning staff does not provide towels, have to request them. The toilet gets clogged just by using; the flush did not work properly. Billed me incorrectly. My billing questions are still not resolved.

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1Thank 775humak
Mark S, General Manager at Embassy Suites by Hilton Houston - Energy Corridor, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 4 weeks ago

Excellent location to where I am doing business at in Houston. Nice Lobby/bar---rooms fine---did not use the pool. Will repeat for sure---have booked again for later this week. Rooms Clean, onsite restaurant very good as well.

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Thank tdr7755
Victoria, Texas
Reviewed 25 March 2017

Embassy Suites was conveniently located, beautifully decorated and luxurious. Room was spacious and quiet, but fit for what I needed. Parking was close and breakfast was delicious! I really enjoyed everything!

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Helpful?
Thank Cyntcam
Mark S, General Manager at Embassy Suites by Hilton Houston - Energy Corridor, responded to this review

Dear Cyntcam Thank you for the review and for staying with us. Glad you enjoyed your stay. Sincerely, Mark Sampsell General Manager

Houston, United States
Reviewed 24 March 2017

I arrived late on a Tuesday night. I used digital check in prior to arrival and picked my exact room. Check in at the front desk was a breeze. The staff was friendly and efficient. I arrived at my room in less than 5 minutes from arriving at the check in desk. Rooms and views were great. I will definitely...

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Helpful?
Thank R2213XLlindal
Mark S, General Manager at Embassy Suites by Hilton Houston - Energy Corridor, responded to this review

Dear R2213XLlindal Glad you found Digital Check-in very helpful. Next time you are here you will need to try Digital Key, this way you can select your room and your guestroom key will be sent to your phone, bypassing the Front Desk Check-in all together! Thank you for staying with us and hope to see you again soon. Sincerely, Mark...

Quepos, Costa Rica
Reviewed 24 March 2017

Our family of four (2 adults and two teens) enjoyed the spaciousness of the suite. We were pleasantly surprised by the variety and quality of breakfast choices, including an omelet bar. We also enjoyed the manager's reception each evening. The hotel was clean and updated. Staff were attentive and responsive.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank carpenter9999
Mark S, General Manager at Embassy Suites by Hilton Houston - Energy Corridor, responded to this review

Dear Carpenter9999 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Sampsell General Manager

Calgary, Canada
Reviewed 21 March 2017

Stayed for four days in the middle of spring break and the Houston Rodeo, Even though the hotel was full, the staff was exceptional and made the trip one of our best ever. Manager's reception was a nice pre-dinner atmosphere and provided a relaxing atmosphere for meeting other guests as well as enjoying a drink or snack.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank hendersi
Mark S, General Manager at Embassy Suites by Hilton Houston - Energy Corridor, responded to this review

Dear Hendersi Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Sampsell General Manager

Massachusetts, USA
Reviewed 20 March 2017

Embassy suites stays are always great. It was a bit noisy near the highway and energy.centerd nearby. Overall, not a bad experience and value for the money. We traveled with two other couples. They really enjoyed their stay

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Thank pastorfredr
Saint Louis, Missouri
Reviewed 20 March 2017

During our stay we did not have our room serviced by housekeeping unless we called when we returned to the hotel in the evening. Sheets not large enough to stay on the bed at night. Pool cold and cloudy. Staff in general can best be described as grumpy.

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Helpful?
Thank stephenmS1151TW
Mark S, General Manager at Embassy Suites by Hilton Houston - Energy Corridor, responded to this review

Dear StephenmS1151TW Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Embassy Suites Houston – Energy Corridor hotel, just 35 minutes from Houston Bush Intercontinental Airport and Houston Hobby Airport. Located in the ‘Energy Corridor,’ this all-suite Houston Energy Corridor hotel is 15 minutes from downtown, the George R. Brown Convention Center and the Galleria. Our friendly, multi-lingual staff will ensure your stay is a memorable one. Ride our complimentary shuttle to destinations within a five-mile radius of the hotel, including local corporations like Shell, BP and ExxonMobil.Enjoy daily the complimentary cooked-to-order breakfast with buffet and the complimentary Evening Reception*. Dine in our Oasis Restaurant and Lounge and sip coffee from the Starbucks® Coffee Bar in the lobby.*Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more   less 

Additional Information about Embassy Suites by Hilton Houston - Energy Corridor

Address: 11730 Katy Fwy, Houston, TX 77079-1298
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM527 - RM1,268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Houston - Energy Corridor 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Embassy Suites Houston - Energy Corridor Hotel Houston
Hotel Style:
#2 Family Hotel in Houston
#3 Business Hotel in Houston
#11 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Houston - Energy Corridor staff and other travellers.
14 questions
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Questions? Get answers from Embassy Suites by Hilton Houston - Energy Corridor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are bigger; upper floor and rooms not facing Katy Freeway are less noisy”
dorisjohanness, 3 Apr 2017 | Read review
“Best advice, don't stay here if you are expecting it to be like the other Embassy Suite Hotels.”
lisafE1699OL, 28 Feb 2017 | Read review
“East & west sides and higher floors are quietest.”
lisabQ251QS, 23 Jan 2017 | Read review
“Beautiful water falls in front, with the view of Interstate 10”
vivaciousmi, 8 Jan 2017 | Read review
“Make sure Ms. Yolanda takes care of all the details!”
Q8228DYjeffm, 3 Jan 2017 | Read review
5 of 5