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Homewood Suites by Hilton Houston Northwest Cy-Fair

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#48 of 499 Hotels in Houston
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Homewood Suites by Hilton Houston Northwest Cy-Fair
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291 Reviews from our TripAdvisor Community

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Showing 285: English reviews
1 review
Reviewed 1 week ago

Room and bed were nice upon entry. Comfortable accommodations and kitchen. Nice exercise facility and pool. Adequate breakfast. Shower door was difficult to use. Cleaning crew missed our room one day.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Noel D
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I truly hope you enjoyed the holidays. I am sorry for the opportunities in housekeeping. Please do know I will look into this. I am glad you were able to have a great stay and gave us the opportunity. More 

Fort Worth, United States
1 review
Reviewed 1 week ago

Pet Friendly, kitchen appliances adequate but had hoped for regular oven, staff extremely friendly and helpful, hard to get to due to road construction, lack of indoor pool a negative, very quiet location

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank harryrm2016
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Thank you for taking the time to drop us a note. I am so sorry for the construction, and I wish we could do something better to accommodate you. Thank you for taking the time to leave us a note. I am glad you enjoyed yourself, and we look forward to welcoming you back in the future. More 

Kirbyville, United States
Level Contributor
9 reviews
4 hotel reviews
Reviewed 1 week ago

Really enjoyed our stay at Homewood Suites - the suite was so comfortable, we were on the ground floor but it was still quiet and peaceful. Very comfortable bed too. Definitely recommend this hotel! Also, very good BBQ restaurant next door. Homewood Suites is becoming our favorite place to stay on our travels.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Martha S
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Be at Home is our culture. Its great knowing we met that expectation. Come back and see us again. More 

Houston, United States
1 review
Reviewed 3 weeks ago

Great experience. I had a wonderful stay. Welcome and exit experience were awesome. Complimentary breakfast and evening meal were beneficial. I would highly recommend this hotel to anyone. The price was great and facilities clean.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Levete W
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

We appreciate the fact that we met your needs. Please come back and see us again. More 

Naremburn
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

I'm giving this hotel 5 stars because the value for money and staff are simply excellent. The breakfast is good and plentiful, the beds are comfortable, and the staff took care of our every need. Scott, one of the managers, was especially professional and courteous. I highly recommend staying here if you are traveling with kids and are looking for... More 

Helpful?
Thank Greg C
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

We truly appreciate this feedback. I understand that the importance of service delivery, and I am glad our team was able to provide the level of service expected. We truly look forward to welcoming you back in the future. More 

Munich, Germany
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 4 weeks ago

We stayed two nights while visiting friends nearby. The rooms are comfortable and clean and all the staff members we met were also very kind. Breakfast was not so special - powdered scrambled eggs and everything else was packaged convenience food. TV feed in the room was also scrambled and difficult to watch since it kept cutting out - seemingly... More 

Helpful?
Thank BayernTrips
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am truly grateful for the experience you had on property, and also disappointed our breakfast fell short of your expectations. I will say our egg product is not a powered substance, and we will work to ensure a better experience. More 

San Francisco, California
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 October 2016 via mobile

I have stayed at a lot of Hilton as a diamond member but this one really stands out regarding their customer service. I called and spoke to their general manager Shawn about working with my family with dogs while we were transitioning to Texas. He found us an awesome room and was very accommodating. I also had the opportunity to... More 

Helpful?
Thank beachlover987654
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Thank you for taking the time out to leave us a comment. It was my pleasure to ensure your travel was easy. I understand that traveling with pets is not always the easy thing. I am glad we were able to provide you with the level of service you expected. We look forward to welcoming you in the future. More 

Brownwood
1 review
Reviewed 24 October 2016

Always very clean and great staff. Breakfast is on the house - and great. Great access to Hwy 290 & FM 1960 so it's easy to get on the road and head to your location. The personal office is available downstairs 24 hours per day.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank stevef731
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am glad our hotel meet your expectations. These things all contribute to a great stay, and making you feel welcome was our accomplished goal, so we look forward to welcoming you back in the future. Until next time. More 

Opelousas, Louisiana
1 review
Reviewed 24 October 2016

Best bang for your buck! This is the second time I stayed here and I plan on staying here every time in the the area. This place has huge rooms and is very quiet. Great complimentary breakfast and along with a great staff.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank B9127BCmattheww
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am glad we were able to win you over with consistency. I am also glad we have met your expectations. We truly appreciate you giving us the oppprtuinty to be your home away from home. More 

Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

This Homewood Suites is conveniently located close to my office in Northwest Houston. The rooms are large and well-appointed with kitchenette and a comfortable bed. The staff is friendly and courteous. Lesly manages the evening social with snacks and beverages, and she takes excellent care of the guests. Gabrielle in the reception area always greets me by name and makes... More 

Helpful?
Thank Brian_Portland
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am glad my team welcomes you, and this place does not seem estranged when you visit. This is the type of service we expect to deliver here at Homewood. We look forward to your continued visits with us. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Houston Northwest Cy-Fair is perfect for temporary housing, home relocation or corporate lodging. Located in the Cypress area of northwest Houston, our all suite, extended stay hotel offers access to Interstate 290, State Road 6 and the Sam Houston Toll Road. Walk less than two blocks to North Cypress Medical Center and Memorial Herman Hospital. Prepare meals from your fully equipped kitchen or take advantage of our hot full breakfast served daily, and evening dinner and drinks provided Monday through Thursday, included with your stay.Other benefits include newspaper delivery, every weekday, and complimentary WiFi.Our well appointed Homewood Suites Northwest/Cy-Fair hotel offers services and amenities to make your stay comfortable - Make Yourself at Home® with Homewood Suites. ... more   less 

Additional Information about Homewood Suites by Hilton Houston Northwest Cy-Fair

Address: 13110 Wortham Center Dr, Houston, TX 77065-5610
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM338 - RM902 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Northwest Cy-Fair 3*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#41 Family Hotel in Houston
#43 Best Value Hotel in Houston
#48 Romantic Hotel in Houston
#57 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and other travellers.
4 questions
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over a year ago
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor easy access to all”
 of 5 bubbles michelmD1285VW, 15 Jul 2016 | Read review
“Make sure to ask for a non-smoking room.”
 of 5 bubbles EmmaG08, 20 Jun 2016 | Read review
“Stay in the rooms that start with X12 and above even numbers, that is on the pool side and better view.”
 of 5 bubbles P2771VAscotts, 27 Mar 2016 | Read review
“Have a back up plan for breakfast if you are vegetarians”
 of 5 bubbles kumar6851, 27 Jan 2016 | Read review
“Ask for a room close to the front desk.”
 of 5 bubbles AustinTXRheas, 4 Jan 2016 | Read review
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