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Homewood Suites by Hilton Houston Northwest Cy-Fair

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#51 of 499 Hotels in Houston
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Homewood Suites by Hilton Houston Northwest Cy-Fair
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321 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Arlington, TX, United States
Reviewed 4 weeks ago

it is a very nice place to stay, warm and friendly staff make for a pleasant stay. the evening social is a nice place to come just come and relax and enjoy a meal even if you have kids. the rooms are clean and would make for a great long stay if you needed to.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank danpH5576HY
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Thank you for taking the time and dropping us a note. We truly believe service is the key to a successful operation. I am glad we made you comfortable. We look forward to delivering the same expectations during your next stay.

Houston, Texas
Reviewed 19 January 2017

Took my daughter to the near by outlet mall for shopping on her 13th birthday. We stayed at Homewood Suites that night for a pajama party with a few of her friends. Everything was perfect and they even let us check in early:) Complimentary breakfast not bad either!

Review collected in partnership with Homewood Suites by Hilton
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Thank KDW2017
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am glad to know that your first time experience with us met your expectations. We truly stive to make our guest feel special, and we were able to do that during your experience. We look forward to welcoming you in the future.

mandeville, United States
Reviewed 17 January 2017

Really appreciated staff--advice about navigating around city, and complimentary breakfast. Also location is excellent and nearby streets lead right into ciry without complication. Your staff was excdellent and Happy hour was really nice--good food and good drink. Reino

Review collected in partnership with Homewood Suites by Hilton
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Thank reinoc2017
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am delighted to know that we took care of you. Traveling on the road is tough enough without opportunities, so I am glad my team made you feel welcome. We truly look forward to welcoming you back in the near future.

Garland, United States
Reviewed 16 January 2017

I continue to be please with Hilton's efforts to maintain quality and value in their brand (without exception) throughout the cities that I have traveled to. Always pleased with the condition and comfort of the rooms and suites that I've stayed in.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Ken V
Anthony G, Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Hi Ken, On behalf of the entire team here at the Homewood Suites Northwest Cy-Fair, we thank you so much for choosing our hotel for your stay here in Houston, as we are always excited to have you here. We strive to make every guest experience their best experience and we are glad that you enjoyed your stay. We hope...

Waco
Reviewed 15 January 2017 via mobile

Awesome awesome awesome The night clerk Brent was just freaking awesome Give him a raise this guy just goes above and beyond Our stay was not for the best reasons but we loved it here Thank you Brent Breakfast was off the chain Nice and hot Beautiful entrance great staff

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Thank Manidahya
Anthony G, Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Hello Manidahya, On behalf of Brent and the entire team here at the Homewood Suites Northwest Cy-Fair, we thank you so much for choosing our hotel for your stay here in Houston. We also want to personally thank you for the 5 Star review on our staff and Breakfast! We strive to deliver this type of service to all of...

Atlanta, Georgia
Reviewed 15 January 2017

Nice rooms workout room was a great area the staff was fantastic the area was ok the have some construction work going on on the interstate next to hotel no noise from the construction tho overall great stay

Review collected in partnership with Homewood Suites by Hilton
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Thank atlanta-manman
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am glad your weekend getaway was successful. Relaxation is a must, and I am glad we are able to deliver on these expectations for you. Please definitely come back and see us.

SAN ANTONIO
Reviewed 11 January 2017

We chose this hotel as we had stayed here over a year ago. Excellent service from the moment we checked in. The lobby was spotless and our room was very clean. There was a good breakfast selection each morning and pleasant breakfast servers. There were only two minor drawbacks . The noisy folks in the room above us was the...

Review collected in partnership with Homewood Suites by Hilton
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Thank jillintx
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am delighted to know we still gave you what you expected from us. We have made tremendous changes to ensure our guest are happy. We truly look forward to your next visit, and hopefully we will have no need for the heater.

Coral Springs, Florida
Reviewed 9 January 2017

The Front desk and staff are good, but there were a few problems: 1) bugs in the room, a few here and there 2) thin walls, could hear hotel music at the pool and finally had to call to get it turned off 3) average breakfast, better than gelatin eggs at Hampton Inn for sure 4) had to log into...

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1Thank jfrank250
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

We truly appreciate you taking the time to leave us feedback. These comments always helps us to improve the property service. We are delighted to hear about the things that did go well. Please consider us again during your next visit.

Reviewed 5 January 2017 via mobile

I have had the pleasure of staying at the HOMEWOOD SUITES HOUSTON NORTHWEST several times. The customer service is nothing short of outstanding. The staff makes you feel at home and that your business is valued. In particular Dakoda McCray at the front desk memorized customer names and welcomes each by name every time after they check in. The evening...

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Helpful?
Thank Marcus S
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Where do we start. First by saying thank you! Your comments do not go on deaf ears, and I am delighted to know that the team has delivered levels of service to you. We are truly excited to meet your needs, and we look forward to your future return.

Efland, North Carolina, United States
Reviewed 5 January 2017

Rooms are clean and comfortable and the staff is very friendly and helpful. One of the friendliest places I have stayed and I have been to several. Homewood Suites breakfasts usually do not rank that high for me but the food was very good here. I will be staying here again when I return.

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Helpful?
Thank Mike P
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am glad to know that we exceeded your expectations, and that our staff made you feel welcome. This is truly great to know the service level we provided you met your needs. We look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Houston Northwest Cy-Fair is perfect for temporary housing, home relocation or corporate lodging. Located in the Cypress area of northwest Houston, our all suite, extended stay hotel offers access to Interstate 290, State Road 6 and the Sam Houston Toll Road. Walk less than two blocks to North Cypress Medical Center and Memorial Herman Hospital. Prepare meals from your fully equipped kitchen or take advantage of our hot full breakfast served daily, and evening dinner and drinks provided Monday through Thursday, included with your stay.Other benefits include newspaper delivery, every weekday, and complimentary WiFi.Our well appointed Homewood Suites Northwest/Cy-Fair hotel offers services and amenities to make your stay comfortable - Make Yourself at Home® with Homewood Suites. ... more   less 

Additional Information about Homewood Suites by Hilton Houston Northwest Cy-Fair

Address: 13110 Wortham Center Dr, Houston, TX 77065-5610
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM397 - RM826 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Northwest Cy-Fair 3*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#37 Best Value Hotel in Houston
#41 Family Hotel in Houston
#48 Romantic Hotel in Houston
#57 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and other travellers.
5 questions
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Questions? Get answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to choose a room on the other side of hotel away from 290 and pool for noise”
 of 5 bubbles jfrank250, 8 Jan 2017 | Read review
“First floor easy access to all”
 of 5 bubbles michelmD1285VW, 15 Jul 2016 | Read review
“Make sure to ask for a non-smoking room.”
 of 5 bubbles EmmaG08, 20 Jun 2016 | Read review
“Stay in the rooms that start with X12 and above even numbers, that is on the pool side and better view.”
 of 5 bubbles P2771VAscotts, 27 Mar 2016 | Read review
“Have a back up plan for breakfast if you are vegetarians”
 of 5 bubbles kumar6851, 27 Jan 2016 | Read review
5 of 5