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Homewood Suites by Hilton Houston Northwest Cy-Fair

Hotels.comUS$80*
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#48 of 504 Hotels in Houston
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$94*
US$80*
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US$94*
US$94*
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Homewood Suites by Hilton Houston Northwest Cy-Fair
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347 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Houston Northwest Cy-Fair
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Showing 341: English reviews
Cotulla, Texas
Reviewed 13 February 2017 via mobile

As a GM of a hotel, I'm usually very critical of hotels I stay at, probably beyond what the average traveler is, too. Me and my tired family got in very late and Amber was friendly and efficient. She welcomed me as a Diamond member and gave me a heads up that there would be temporary water outrage over night....

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Helpful?
Thank Brandon H
Anthony G, Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Brandon, We want to first thank you for taking the time to complete a survey and for a wonderful review to our staff! We strive to make every guests experience the best experience, and we are overly excited to have made your stay the best that it could be.

Rarotonga, Cook Islands
Reviewed 10 February 2017

Do not stay here unless you want to pay for a room you did not use or authorize and expect the room to be cancelled before you get there and expect the worst customer service of your life!! I ! Do not recommend this to anyone

Review collected in partnership with Homewood Suites by Hilton
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Thank Bubbles2013
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am truly sorry we left you with this perception. I understand traveling on the road is tough enough without problems, and we truly would like to apologize for any negative experiences that affected your stay. We hope you consider us in the future.

Lithonia, United States
Reviewed 10 February 2017

I had a great stay and I didn't have any issues and will stay at the property again> they breakfast was great, the room was very clean and the ceiling fan was a nice touch. The parking was ample and the check in and out was flawless

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank ericlH4809XP
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

We are truly delighted to know that you enjoyed your stay. I am glad our team took care of you and your family. We truly hope that when you visit Houston again you will consider staying with us.

Baton Rouge, Laos
Reviewed 1 February 2017

This was the worst stay ever. This was my first time not being satisfied with staying at a Hilton Hotel. I prefer the Hilton over any hotel but this one was the worst. I did not come back to a clean room after being gone all day.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 351tyram
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am truly sorry you encountered an issue with housekeeping. I can understand the frustration this may cause. This feedback enables us to improve daily service delivery. I truly hope you give us another chance in the future to show you we can deliver exactly what you need.

Reviewed 31 January 2017

The room I reserved was not available, so I was given another room of lesser value but for the same price. I was quoted the cheaper rate, but still charged for the room I reserved. I was not satisfied with the service of checking in and out.

Review collected in partnership with Homewood Suites by Hilton
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Thank kendrao838
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am truly sorry you encountered these problems during check-in. We truly strive to ensure all our guest leave with a great experience. Unfortunately, we missed the mark here. This information allows for continued development of our team. We truly do hope you consider us in your future travels to Houston.

Arlington, TX, United States
Reviewed 23 January 2017

it is a very nice place to stay, warm and friendly staff make for a pleasant stay. the evening social is a nice place to come just come and relax and enjoy a meal even if you have kids. the rooms are clean and would make for a great long stay if you needed to.

Review collected in partnership with Homewood Suites by Hilton
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Thank danpH5576HY
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Thank you for taking the time and dropping us a note. We truly believe service is the key to a successful operation. I am glad we made you comfortable. We look forward to delivering the same expectations during your next stay.

Houston, Texas
Reviewed 19 January 2017

Took my daughter to the near by outlet mall for shopping on her 13th birthday. We stayed at Homewood Suites that night for a pajama party with a few of her friends. Everything was perfect and they even let us check in early:) Complimentary breakfast not bad either!

Review collected in partnership with Homewood Suites by Hilton
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Thank KDW2017
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am glad to know that your first time experience with us met your expectations. We truly stive to make our guest feel special, and we were able to do that during your experience. We look forward to welcoming you in the future.

mandeville, United States
Reviewed 17 January 2017

Really appreciated staff--advice about navigating around city, and complimentary breakfast. Also location is excellent and nearby streets lead right into ciry without complication. Your staff was excdellent and Happy hour was really nice--good food and good drink. Reino

Review collected in partnership with Homewood Suites by Hilton
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Thank reinoc2017
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am delighted to know that we took care of you. Traveling on the road is tough enough without opportunities, so I am glad my team made you feel welcome. We truly look forward to welcoming you back in the near future.

Garland, United States
Reviewed 16 January 2017

I continue to be please with Hilton's efforts to maintain quality and value in their brand (without exception) throughout the cities that I have traveled to. Always pleased with the condition and comfort of the rooms and suites that I've stayed in.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Ken V
Anthony G, Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Hi Ken, On behalf of the entire team here at the Homewood Suites Northwest Cy-Fair, we thank you so much for choosing our hotel for your stay here in Houston, as we are always excited to have you here. We strive to make every guest experience their best experience and we are glad that you enjoyed your stay. We hope...

Waco
Reviewed 15 January 2017 via mobile

Awesome awesome awesome The night clerk Brent was just freaking awesome Give him a raise this guy just goes above and beyond Our stay was not for the best reasons but we loved it here Thank you Brent Breakfast was off the chain Nice and hot Beautiful entrance great staff

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Helpful?
Thank Manidahya
Anthony G, Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Hello Manidahya, On behalf of Brent and the entire team here at the Homewood Suites Northwest Cy-Fair, we thank you so much for choosing our hotel for your stay here in Houston. We also want to personally thank you for the 5 Star review on our staff and Breakfast! We strive to deliver this type of service to all of...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Houston Northwest Cy-Fair is perfect for temporary housing, home relocation or corporate lodging. Located in the Cypress area of northwest Houston, our all suite, extended stay hotel offers access to Interstate 290, State Road 6 and the Sam Houston Toll Road. Walk less than two blocks to North Cypress Medical Center and Memorial Herman Hospital. Prepare meals from your fully equipped kitchen or take advantage of our hot full breakfast served daily, and evening dinner and drinks provided Monday through Thursday, included with your stay.Other benefits include newspaper delivery, every weekday, and complimentary WiFi.Our well appointed Homewood Suites Northwest/Cy-Fair hotel offers services and amenities to make your stay comfortable - Make Yourself at Home® with Homewood Suites. ... more   less 

Additional Information about Homewood Suites by Hilton Houston Northwest Cy-Fair

Address: 13110 Wortham Center Dr, Houston, TX 77065-5610
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM359 - RM814 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Northwest Cy-Fair 3*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#36 Best Value Hotel in Houston
#41 Family Hotel in Houston
#48 Romantic Hotel in Houston
#57 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and other travellers.
5 questions
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Loose Creek, Missouri
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Questions? Get answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on high floor away from elevator”
dfoxsk, 22 Mar 2017 | Read review
“4th floor end of hall quiet and private, large room”
cypress441, 14 Mar 2017 | Read review
“Best to choose a room on the other side of hotel away from 290 and pool for noise”
jfrank250, 8 Jan 2017 | Read review
“First floor easy access to all”
michelmD1285VW, 15 Jul 2016 | Read review
“Make sure to ask for a non-smoking room.”
EmmaG08, 20 Jun 2016 | Read review
5 of 5
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US$80* /night
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Prices are for 1 room, 2 adults
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