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Houston Marriott South at Hobby Airport

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Houston Marriott South at Hobby Airport
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321 Reviews from our TripAdvisor Community

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Showing 315: English reviews
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Los Angeles, California
Reviewed 2 days ago NEW

The Hotel is under renovation, Lobby is beautiful, and the new M lounge was great. However the Rooms are much to be desired, I enjoy lower floors, my mistake this time, I was right next to a trash storage room, which was left open most of the time. My room was a nice size, bed was comfortable, and Bathroom was...

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Helpful?
Thank gisjac
Charles_Watts_9100, General Manager at Houston Marriott South at Hobby Airport, responded to this review

Dear gisjac, Thank you for taking the time to provide us with your feedback. I am so disappointed to learn of the condition of your room. As you mentioned, we are undergoing a renovation, which will be sure to alleviate the issues you experienced. We continuously strive to ensure that the cleanliness of our hotel and the service provided to...

Reviewed 2 weeks ago

Check in was easy. Rooms were nice. Restaurant had interesting appetizers. Try the deviled eggs. Pricing was very reasonable for the area. Hotel staff and restaurant staff did a great job. Will definitely stay here again.

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Helpful?
Thank Donald W
Reviewed 4 weeks ago via mobile

Nice Friendly staff and good lobby bar/restaurant. The rooms are small for a family and a dehumidifier would help a lot.. the room felt damp and has a crusty smell that did not add to a restful night sleeping.

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Helpful?
Thank Matthew L
Charles_Watts_9100, General Manager at Houston Marriott South at Hobby Airport, responded to this review

Dear Mr. Matthew L., Thank you for taking the time to provide us with your feedback. We are quite disappointed to hear that you were dissatisfied with your guestroom. We have shared your feedback with our housekeeping and engineering teams in an effort to ensure all of our rooms are cleaned and inspected thoroughly. I am so sorry that you...

Portland, OR
Reviewed 20 March 2017

I'm a Platinum member of Marriott and I got to say this was a worst stay ever at a Marriott Property. Before getting into the negative, the only positive thing is the atrium, lobby and M lounger. I didn't get the upgrade even though the better room was available. I asked if my room was a corner room. I was...

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Helpful?
1Thank Leon L
Charles_Watts_9100, General Manager at Houston Marriott South at Hobby Airport, responded to this review

Dear Mr. Leon L, I am so disappointed to learn about your experience with us. We strive to ensure every guest is completely comfortable and satisfied during their stay and have regretfully fallen short of that goal during your stay. We understand that having to experience some of these issues may have been quite frustrating for you. Please rest assured...

Seattle, Washington
Reviewed 12 March 2017

Stayed for one night. The free shuttle took over 45 min to pick us up but the driver was friendly. Room was nice and beds comfortable. Nothing convenient or worth noting in the area for food so we ate at the hotel restaurant. Service was very very slow. Food quality was fair, at best. The hotel pool is the size...

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Helpful?
Thank travelbunny004
Vicki T, Manager at Houston Marriott South at Hobby Airport, responded to this review

Dear Travelbunny004, I am so disappointed to learn about the experience you had while with us. We strive to provide every single guest with a brilliant experience from start to finish, but have regretfully failed to do so in your case. Your feedback has been escalated to each hotel department in an effort to ensure the issues you experienced were...

Tulsa, Ok
Reviewed 11 March 2017

From the outside, this hotel looks sad. The lobby is nice--not quite up to par with most Marriott's, but the staff was so lovely, I gave 4 stars instead of three. Our remote wouldn't work, so I called the front desk. Maintenance arrived within three minutes--no kidding. It took the man several attempts to solve our problem, but he kept...

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Helpful?
Thank BaliPalm
Reviewed 7 March 2017 via mobile

Stayed here for a conference. Exceptional service with the hotel. Giving 4 stars instead of 5 because the thermostat in the room wasn't allowing me to control the temp and service at the restaurant was a bit slow. Other than that, a great stay

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Helpful?
Thank Trent W
Kingston, Jamaica
Reviewed 4 March 2017

I paid top dollar for a room on the 9th floor thinking i would get more space and especially it being wheelchair accessible. Well i was fooled when i saw the height of the bed and being a paraplegic I could barely get in it !! Thank god my friends were there to help lift me in and out daily....

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Helpful?
Thank Shaun S
Vicki T, Manager at Houston Marriott South at Hobby Airport, responded to this review

Dear Mr. Shaun S., Thank you for taking the time to provide us with your feedback. I am truly disappointed to read that you were dissatisfied with your room. I'd love to hear back from you at your earliest convenience to learn more about the details of your booking. In regards to the water outage, I am so sorry that...

Orlando, Florida
Reviewed 1 March 2017

First of all the area around this hotel is really bad. I only stay in this area because its 10 minutes from my customer, and its right next to the airport. That being said, this hotel is the best in the area. The others are terrible. But the Marriott needs a Renovation like really bad and its getting one in...

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Helpful?
Thank Brad G
Vicki T, Manager at Houston Marriott South at Hobby Airport, responded to this review

Dear Mr. Brad G., Thank you for taking the time to provide us with your feedback. We are so glad to hear that enjoyed the service provided by our team and also noticed the renovation efforts we've made thus far. Our entire lobby and all of our outlets have been completely remodeled and we are currently working on our elevator...

Tamarac, Florida
Reviewed 27 February 2017 via mobile

Beautiful hotel and the staff gives excellent service. Their was only one elevator working so it made it difficult to get to your room quickly. Love the Starbucks area. Very close to the airport and the rooms seem to be sound proof.

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Helpful?
Thank NatselMGMT
Jesse P, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Thank you so much for this great feedback, NatselMGMT! I am so glad that you were able to enjoy your conference here at the hotel and take advantage of our great staff as well as the food and beverage outlets available in the hotel. We are working very hard on the major elevator upgrade project, which is why we had...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Spiritz Bar and Grill
Cuisines: Bar, Pub, Steakhouse
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the Lone Star State during your stay at Houston Marriott South Hobby Airport. Our Houston Hobby Airport hotel's 287 deluxe guest rooms offer 32-inch plasma TVs, HD programming, digital media interface capabilities and comfortable bedding for the ultimate in relaxation. Experience our hotel near Hobby Airport with newly updated health center featuring an indoor swimming pool, whirlpool and outdoor patio to help you unwind after a day of meetings or sightseeing. For added convenience, our Hobby Airport hotel's amenities include a Concierge Level with private lounge, 24-hour business center, ATM, sundry shop, laundry services, complimentary parking and a 24-hour complimentary shuttle to Hobby Airport. Event hosts can wine and dine guests in 21,500 square feet of flexible meeting space that holds up to 1,000 people. Stay close to area attractions, including Toyota Center, Minute Maid Park, NRG Park, NASA, University of Houston, Kemah Boardwalk and Galveston to experience the best of Houston. ... more   less 

Additional Information about Houston Marriott South at Hobby Airport

Address: 9100 Gulf Fwy, Houston, TX 77017-7009
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM409 - RM911 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Houston Marriott South at Hobby Airport 3.5*
Number of rooms: 287
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Houston Marriott South at Hobby Airport staff and other travellers.
6 questions
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Camarillo, CA
Houston, Texas
over a year ago
Humble
over a year ago
Humble
over a year ago

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Questions? Get answers from Houston Marriott South at Hobby Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a top floor they have already been renovated”
gisjac, 24 Apr 2017 | Read review
“Not mobility accessible friendly based on bed height”
ShaunS657, 3 Mar 2017 | Read review
“Away from the elevators”
txtfa001, 14 Jan 2017 | Read review
“corner are quieter. Since all rooms overlook the atrium you can here any activity happening in that area. Higher floor, less disruptive.”
cynthiacB5560MP, 29 Nov 2016 | Read review
“Rooms are quiet even though hotel is near Hobby airport”
HarryE302, 15 Nov 2016 | Read review
5 of 5