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Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road

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#96 of 500 Hotels in Houston
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road
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102 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road
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Showing 96: English reviews
Mineola, Texas
Reviewed 11 July 2016 via mobile

To this point I've stayed 100+ nights at hotels and this by far was my favorite place in 2016. When you stay let Lynnette, Daniel and Shawnice make your stay even better! Thanks to all 3 of you! It's nice being tucked away out of all the traffic, yet still accessible to a lot!

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Thank tabskb0810
Reviewed 9 July 2016 via mobile

I need to cancel my reservation at the last minute and Mrs. Raven took care of me in a profesional manner and understood my situation and she cancelled it without penalties or cancelation fee. Great personnel and highly recommend it for your future needs.

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Thank Carlos G
Maitland, Florida
Reviewed 21 May 2016

My job requires a lot of traveling, so given the amount of time I spend in hotels, it is critical I am comfortable during my stays. Well I have found that and then some at Holiday Inn Express at 8 West Road, in Houston. From the welcoming reception I receive from Karlee B. and Marcy G. and Lynnette H. every...

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Thank Janet V
Laredo, Texas
Reviewed 20 April 2016 via mobile

I would love to recommend holiday Inn it's the best place to stay next to home great service from Marcy and Brooke awesome job girls keep up the great work.i look forward to seeing you girls again it's an amount place to stay while visiting Houston

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Thank Samuel V
Houston, Texas
Reviewed 20 April 2016

Cordially, Marcy, Brooke, Karlee, Lynnette, Jon and Lourdes are all staff members at this location. Their level of customer service is outstanding. Every one listed above greeted me every morning and night. They all were helpful and wanted to make my stay here as comfortable as possible. I travel throughout the Southeast United States and always stay at a Holiday...

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1Thank Glenn S
Alpharetta, Georgia
Reviewed 20 April 2016

Marcy, Your Front Desk representative has the most pleasant attitude and she was gracious. Her ability to answer questions and the concerns was a value to me. She offered assistance as best she could without dimensioning her duties as the Front Desk representative. What a valued asset to your organization. I personally want to Thank her and pray she keeps...

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Thank Barbara W
Haughton, Louisiana
Reviewed 19 April 2016 via mobile

Karlee and Marcy did a fantastic job getting all my guys and I set up with our rooms. These girls are very polite and have great attitudes! Both of these girls need promotions !!!! We really love the drinks and snacks during social hours for after work! Rooms are clean and great complimentary breakfast!!

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Thank griffinj74
Houston, Texas
Reviewed 11 April 2016

My husband and I stayed at the Holiday Inn Express Hotel and Suites on West Road in Houston for only one night. BUT it was a VERY NICE stay. Brook at the front desk was polite and honored our request for downstairs. The hotel was clean and quiet and had a very nice fill to it. We would be happy...

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Thank Kathi B
steve r, General Manager at Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road, responded to this review

It's great to hear that you enjoyed our hotel and the service you received during your stay. I will share your comments about our associate with the team. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

Reviewed 26 February 2016 via mobile

Karlee and Marcy are great!! They helped me with my resetting my door key several times after the door was having problems. The customer service is great and the 2 girls upfront are stunning!! See ya soon

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Thank jsladish
steve r, General Manager at Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road, responded to this review

On behalf of the staff of the Holiday Inn Express Houston West Rd, thank you for providing feedback regarding your recent stay. I will share your comments about the door lock with our Engineering team to ensure everything is working properly in our guestrooms. Thank you again and we look to see you back soon.

San Antonio, Texas
Reviewed 26 February 2016

Can't say enough about the staff at the Holiday Inn Express on West Road. No matter the time or weather, the front desk staff (Karlee and Marcy) always have smiles on their faces. Their customer service and attention to detail are one of the main reasons that I choose to stay here every time that I conduct business in Houston....

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Thank Sir_Charles210
steve r, General Manager at Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road, responded to this review

Thank you for sharing your review of your recent stay with us. We love to acknowledge our associates and celebrate success. We strive to be the cleanest and friendliest and I'm excited that we are on point. We look forward to your next stay with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road

Address: 9120 West Rd, Houston, TX 77064-8622
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM390 - RM665 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Houston Nw-Beltway 8-West Road
Hotel Style:
#38 Business Hotel in Houston
#93 Family Hotel in Houston
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I choose the third floor away from the elevators for a quieter stay.”
 of 5 bubbles michaldematte, 14 Oct 2016 | Read review
“Ask for Ma'kayla she will greet you with a friendly smile.”
 of 5 bubbles O1277UTchristopherg, 1 Aug 2016 | Read review
“Book early. This is a popular place to stay.”
 of 5 bubbles glenns897, 20 Apr 2016 | Read review
“Ask for a floor with less travel or minimum visits to avoid distraction”
 of 5 bubbles R3803IHbarbaraw, 19 Apr 2016 | Read review
“Very nice place to stay. I think any room would be fine.”
 of 5 bubbles 267kathib, 11 Apr 2016 | Read review
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