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Embassy Suites by Hilton Houston Downtown

1,237 reviews
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Traveller (165)
Room & Suite (274)
Pool & Beach (37)
Overview
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“toyota center”(152 reviews)
“convention center”(153 reviews)
“discovery green”(55 reviews)
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Houston Downtown
Special Offer: Double Points,Every Stay
Hotel deals
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Reviews (1,237)Write a Review
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Show reviews that mention
All reviewstoyota centerconvention centerdiscovery greenevening receptionminute maid parkgreat hotelhouse of bluesmade to order breakfastsliding doorcomplimentary breakfastvalet parkingcorner suitegreat stayhouston downtownfree happy hourliving areaattending a conference
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1 - 5 of 1,211 reviews
Reviewed yesterday

Well not too much to say that the word Awesome doesn’t cover. The staff was very helpful, breakfast was no hassle, rooms very clean. Short walk to the convention center and a casual walk in the park across the street was icing on the cake.

Review collected in partnership with Embassy Suites Hotels
Thank Derrick P
Hotel's Favourite
Reviewed 2 August 2017

You will find awesome customer service, from the time of check-in to the time of check-out. All staff had a smile for us, no matter what time of day or night and what the situation. We are grateful to all of them for being so...More

Review collected in partnership with Embassy Suites Hotels
1  Thank henkels4
Response from Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston DowntownResponded 9 August 2017

Thank you for your feedback and for recognizing our team for the friendly and helpful service they provided you during your stay with us. We appreciate your business and we look forward to the opportunity to serve you again.

Reviewed 3 days ago

Beautiful hotel with a knowledgeable, friendly staff. Breakfast was delicious and inviting dining area made breakfast a treat every day. Within walking distance to many activities including a grocery store (Phoenicia) and entertainment (House of Blues / Lucky Strike Bowling Lanes). Also convenient to location...More

Review collected in partnership with Embassy Suites Hotels
Thank Judith U
Response from Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston DowntownResponded 2 days ago

Thank you for taking the time to share your awesome experience at the Embassy Suites by Hilton Houston Downtown with others on TripAdvisor. We greatly appreciate your business and your recommendation. We look forward to serving you again.

Reviewed 5 days ago

Clean and bright. Professional, welcoming staff. Enjoyed cocktails and breakfast. Kids went to concert at White Oak, and we went to dinner in Rice Village. Very convenient. $30 overnight valet parking, but quick and efficient when we needed car. No complaints!

Review collected in partnership with Embassy Suites Hotels
Thank 542rayj
Response from Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston DowntownResponded 4 days ago

Thank you for letting us know that we exceeded your expectations! We appreciate you staying with us and we look forward to serving you again.

Reviewed 6 days ago

I stayed here for work. I was greeted well upon entering hotel. Morning breakfast went well. I tried turning my heat up because it was very cold in Houston and my room temperature would not work. It was later fixed in the evening so i...More

Review collected in partnership with Embassy Suites Hotels
Thank royshawns
Response from Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston DowntownResponded 4 days ago

Thank you for taking the time to tell us about your stay. It is always our mission to provide a positive, memorable experience for all of our guests and it is clear we have fallen short of our goal in this instance. Please accept my...More

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Traveller (165)
Room & Suite (274)
Pool & Beach (37)
Dining (17)
Hotel & Grounds (151)
Bathroom (20)
Business Centre & Event Rooms (6)
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$136 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Houston
#3 Green Hotel in Houston
#6 Romantic Hotel in Houston
#6 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Houston
#3 Green Hotel in Houston
#6 Romantic Hotel in Houston
#6 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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