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Holiday Inn Hotel-Houston Westchase

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Traveller (62)
Room & Suite (68)
Dining (4)
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Overview
  • Excellent45%
  • Very good34%
  • Average11%
  • Poor5%
  • Terrible5%
Travellers talk about
“westchase area”(5 reviews)
“hummus plate”(2 reviews)
“nice bath”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hotel-Houston Westchase
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (114)
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109 results
Traveller rating
50
34
13
6
6
Traveller type
Time of year
LanguageEnglish
50
34
13
6
6
Show reviews that mention
All reviewswestchase areahummus platenice bathfront deskcardio machinestoll roadstayed here for nightswest sidechoose this hotelcomfortable bedvery pleasant stayroad noiseindoor poolbeautiful hotelcheddarstollwayrates
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1 - 5 of 109 reviews
Reviewed 31 March 2018 via mobile

Restaurant is a sad excuse. Menu very limited and preparation is very inconsistent. Italian dressing on a Caesar salad? Really? Some items are good like firecracker shrimp and next time your better off with a TV dinner. One elevator is always broken and call button...More

Thank TAMAN1951
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel-Houston WestchaseResponded 12 April 2018

TAMAN1951, Hello from Holiday Inn Hotel-Houston Westchase, we're glad to have hosted your stay. I'm pleased to know that our staff left a positive impression. On the downside, I'm sorry for the inconvenience caused by the condition of one of our elevators. It's also sad...More

Hotel's Favourite
Reviewed 1 March 2018

This is a great place to stay on the west side of Houston. It's located on the Hwy 8/ Sam Houston Tollway between I-10 and I-69/US 59, but you don't have to take the tollway to get there. It offers ease of access to at...More

Thank virgbrown
Reviewed 24 March 2018

This is your average Holiday Inn. The staff are polite, will efficiently check you in, you go to your clean room, and you don't pay a lot. Be careful about parking your car - I have seen cars broken in, so don't leave anything in...More

1  Thank IBCD
Reviewed 22 March 2018 via mobile

We a family booked 2 rooms here! My Visa Card was charged double intentionally. We reported straight away, showed them the evidences. We keep contacting them but hopeless. We opened a dispute and our bank told us that it took 60 days to get the...More

1  Thank HONG T
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel-Houston WestchaseResponded 7 April 2018

Hello HONG T, Thank you for staying with us and for letting us know what you have in mind. We entrust our staff members to embody our promise of true hospitality but I’m sorry to let you down with the service you received from our...More

Reviewed 15 March 2018 via mobile

Receptionist was not friendly and not keen on answering and helping. Especially, they charged twice of what we should pay (over 300$ extra). I reported to the receptionist on the same day and they ignored. I tried to call them to fix the billing and...More

Thank Giang V
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel-Houston WestchaseResponded 1 April 2018

Hi Giang V, Thank you for staying with us and for leaving a review on TripAdvisor. Our goal has always been to provide our guests with the best hospitality service and I regret to read that you found your experience to be disappointing. I am...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$92 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#132 Business Hotel in Houston
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$92 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#132 Business Hotel in Houston
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (62)
Room & Suite (68)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Neverstopb
9 July 2016|
AnswerShow all 4 answers
Response from Tiffany R | Property representative |
Good Afternoon Neverstopb, At this time Holiday Inn Houston Westchase does not offer pay-per-view, however we do have a wide selection of sports, news and premium movie options to choose from. Thanks Tiffany... More
0
Votes
Room Tips
"You can't go wrong on either side of the hotel...you'll either get the beautiful sunrise or the..."
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"Another hotel"
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"I asked for a quiet room, and was given one at the back of the hotel = perfect!"
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"Although the hotel is near the beltway, the noise level was very low. It might be due to being on the 5th..."
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