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The Westin Houston Memorial City

561 reviews
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Traveller (280)
Room & Suite (408)
Dining (104)
Overview
  • Excellent59%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
“american girl”(23 reviews)
“infinity pool”(22 reviews)
“cake pops”(14 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from The Westin Houston Memorial City
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (561)Write a Review
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13
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1 - 5 of 529 reviews
Reviewed 3 weeks ago via mobile

Celebrated our sons 12th birthday with family. Thanks for the balloons!! As always, great fun. Staff was excellent. Had a chance to meet Yumei C. on this trip. She was extremely helpful. Also, thanks Kamal G. for helping with our luggage both days. We love...More

1  Thank DrMcWaine
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 3 weeks ago

Greetings, Thank you for staying with us on such a special occasion! I was delighted to read about all the great comments regarding Yumei and Kamal. I will be sure to share your review with the them. We look forward to welcoming you back to...More

Hotel's Favourite
Reviewed 28 November 2017 via mobile

Arriving after midnight after a long day I was greeted by a very welcoming front desk employee and even offered a complimentary bottle of water. She made my day! The standard queen room was large and very nicely appointed including a lovely bathroom. It is...More

Thank Mary Jane R
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 28 November 2017

Greetings Mary Jane, Thank you for taking the time to share your experience at our property. I was pleased to read all your great comments and that you enjoyed your stay with us. I will be sure to share your comments with the entire Westin...More

Reviewed 4 weeks ago

This hotel is a great place to stay because of the staff. They are committed to excellent service. Great location and facility next to the hospital and a number of nice restaurants within walking distance. Highly recommend this hotel to others.More

1  Thank Ilya B
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 3 weeks ago

Greetings Ilya, Thank you for taking the time to providing your feedback from your recent stay with us. I was pleased to read about the great comments regarding the staff's excellent service. I will be sure to share your review with the team. We look...More

Reviewed 4 weeks ago via mobile

Very nice hotel, staff is very attentive. Hotel shuttle was convenient though not available 12-4. Rooms are not cluttered and newly updated. Bathrooms are large and enough lines were provided. Dining options in the hotel are small but the area is full of excellent dining...More

Thank Fcbjmblrbaib
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 4 weeks ago

Greetings, Thank you for the positive feedback and for choosing the Westin! We truly appreciate you taking the time to let us know how we are doing. We look forward to welcoming you back to The Westin Houston, Memorial City soon. Thank you again! Be...More

Reviewed 5 weeks ago

I live in Austin and Mom (95) has been in a Houston assisted living facility for the past 4 years. I frequently travel alone to spend time with Mom, and The Westin Memorial City is my safe place. I'm comforted by the consistent great service...More

Thank jhr1016
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 4 weeks ago

Greetings, Thank you for taking the time to share your experiences with us. We are delighted to hear that we are your home away from home. I was also pleased to read all your great comments about Celia, Casey, and Toriano. We look forward to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$153 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$153 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (280)
Room & Suite (408)
Dining (104)
Pool & Beach (49)
Hotel & Grounds (283)
Bathroom (23)
Business Centre & Event Rooms (16)
Family and Play Areas (4)
Questions & Answers
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William J G
3 September 2017|
Answer
Response from sherri a | Reviewed this property |
Yes they do have adjoining rooms. No I was traveling on business.
0
Votes
dwilturnerjr
24 August 2017|
AnswerShow all 2 answers
Response from sherri a | Reviewed this property |
I didn't put a deposit as I am a Starwood preferred guest
0
Votes
Jalynn K
6 August 2017|
AnswerShow all 3 answers
Response from sherri a | Reviewed this property |
I am unsure you should contact the hotel directly. Have a great trip.
0
Votes
Room Tips
"I recommend a room on a high floor with a low even number to reduce I-10 car noise"
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"The only not-so-great rooms are the ones that are face-to face with the hospital wall."
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"Love the bed and pillows... so plush."
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"In a busy/congested area, so higher floors are quieter."
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