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The Westin Houston Memorial City

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Traveller (330)
Room & Suite (516)
Dining (113)
Overview
  • Excellent61%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“american girl”(24 reviews)
“infinity pool”(23 reviews)
“cake pops”(14 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
4 Sep5 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (632)
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Traveller rating
355
167
46
14
17
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LanguageEnglish
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355
167
46
14
17
Show reviews that mention
All reviewsamerican girlinfinity poolcake popscheesecake factorysky bridgecovered walkwaymall across the streetheavenly bedhot tubkaty freewayfabulous hotelself parkingplatinum memberenergy corridorfavorite hotelgreat amenitiesthird floor
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1 - 5 of 599 reviews
Reviewed 1 week ago via mobile

Extraordinary service from all the personnel especially from Fernanda and Alexandra, they literally went out of their way to make my stay unforgettable. They upgraded my room and sent a welcome amenity for my 2 night stay, the room was cozy, spacious and very, very...More

Thank aracelijm18
Response from TeamMarriott, Manager at The Westin Houston Memorial CityResponded 1 week ago

Dear aracelijm18, Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went great during your stay and that our personalized service made for a memorable experience. Thanks for recognizing our all-star staff, especially Fernanda, Alexandra,...More

Reviewed 1 week ago

I am a loyal Starwood platinum member for over 10 years. I generally stay at only Westin hotels around the world (except Singapore and London) but otherwise very loyal. I try to stay at the same hotels if I can. In the Houston area, the...More

Thank Walter T
Response from TeamMarriott, Manager at The Westin Houston Memorial CityResponded 1 week ago

Dear Walter T, As a Starwood Platinum Member, we appreciate your loyalty to our brand and are so glad to welcome you at Westin Houston, Memorial City once again. We are thrilled to read about the great service you received from Cecilia and how her...More

Reviewed 2 weeks ago

After a long flight, I was tired and ready to crash...as I walked up to the front desk, Brianna welcomed me and generated such positive energy and enthusiasm...I couldn't help but smile and engage with her. She was an absolute delight. I had forgotten my...More

Thank Bettyann B
Response from TeamMarriott, Manager at The Westin Houston Memorial CityResponded 1 week ago

Dear Bettyann B, Thank you for choosing The Westin Houston, Memorial City for your accommodation and for sharing your review. We were thrilled to read your comments about the great service you received from our staff and how they exceeded your expectations. All of our...More

Reviewed 2 weeks ago

i just attended a family reunion in Houston and stayed at the Westin memorial city. everything about the hotel worked great. parking was very easy, the top floor fitness facility was very well equipped with great views, the lobby bar was relaxing and every member...More

Thank craig R
Response from TeamMarriott, Manager at The Westin Houston Memorial CityResponded 2 weeks ago

Craig R, Thank you for taking the time to share that your stay at Westin Houston, Memorial City was perfect in every way. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area. Be Well, Andrew Ginter...More

Reviewed 3 weeks ago

I was there for a family reunion last week. I agree with previous reviewers. There is nothing from the front that helps identify that you've arrived at the hotel. We had a rental car so were able to find the parking garage. The young lady...More

Thank Justdanadane
Response from TeamMarriott, Manager at The Westin Houston Memorial CityResponded 3 weeks ago

Dear Justdanadane, Thank you for choosing The Westin Houston, Memorial City for your family reunion. We appreciate your kind comments about our courteous service and convenient location as well as your well-appointed room. Regarding breakfast, our website does not mention it to be included in...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Room Service
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$150 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (330)
Room & Suite (516)
Dining (113)
Pool & Beach (55)
Amenities (110)
Business Centre & Event Rooms (12)
Family and Play Areas (4)
Questions & Answers
Ask a question
William J G
3 September 2017|
Answer
Response from sherri a | Reviewed this property |
Yes they do have adjoining rooms. No I was traveling on business.
0
Votes
dwilturnerjr
24 August 2017|
AnswerShow all 2 answers
Response from sherri a | Reviewed this property |
I didn't put a deposit as I am a Starwood preferred guest
0
Votes
Jalynn K
6 August 2017|
AnswerShow all 3 answers
Response from sherri a | Reviewed this property |
I am unsure you should contact the hotel directly. Have a great trip.
0
Votes
Room Tips
"I never had a bad room after many stays. I generally stay on the top floors"
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"Ask for a room near the elevators. This is a large hotel, and rooms can be a great distance from the..."
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"Higher floors to avoid highway noise."
Read review
"best gym, best restaurant"
Read review
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