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Sheraton Houston Brookhollow Hotel

520 reviews
#103 of 517 Hotels in Houston
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Traveller (123)
Room & Suite (60)
Dining (17)
Overview
  • Excellent47%
  • Very good31%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(20 reviews)
“nice hotel”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Sheraton Houston Brookhollow Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (520)Write a Review
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All reviewsthe club loungeroad constructionnice hotelan older hotelthe loopfront desk staffup to datebusiness hotelthe entire staffbusiness tripparking garagegalleria mallshuttle serviceweddingspgrenovationconference
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191 - 195 of 498 reviews
Reviewed 23 June 2014

This place is hard to get to with construction going on. Seems to be safe and we visibly saw security which is good as I took a drive and ended up in the hood very quickly. Parking garage is in the back and was free.More

1  Thank dougf74
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 28 June 2014

Dear Guest, Thank you for taking the time to write. I appreciate you acknowledging our safe hotel with convenient parking. I apologize for your frustration due to the road construction; as this is temporary I hope you will give us another opportunity. We hope to...More

Reviewed 10 June 2014

The staff are very welcoming and helpful. I stayed for 3 days for meetings and staff were quick to arrange local transfers. Front desk staff (Lynn and others) always made you feel that nothing was too much trouble. The breakfast with omelettes cooked to order...More

1  Thank Mark D
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 13 June 2014

Mark D, We appreciate you taking the time to share your experience. Thanks especially for recognizing Lynn, she’s thrilled and extends her personal thanks as well. We hope to see you again the next time your travels bring you to the area. Yours truly, Tom...More

Reviewed 5 June 2014

I've not been to this hotel for more than 5 years and pleasantly surprise it is being kept up with minor upgrades. Not the easiest to drive to due to highway and road construction with bad signs. Free parking is good and plenty. Front desk...More

1  Thank CVictorT
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 13 June 2014

CVictorT, Many thanks for your review; we value your comments as a TripAdvisor Top Contributor. It’s great to know you enjoyed your stay and it was our pleasure to provide you with our best in service and accommodations. Best regards, Tom Chigoy, General Manger

Reviewed 30 May 2014

nice sheraton hotel with all the Sheraton beds and service that I love but the construction around its location is brutal. very challenging to get on and off the freeway around the hotel with lots of closures at different times of the dayMore

1  Thank Robin H
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 5 June 2014

Robin H, Thank you for your review and feedback. We're glad you experienced the consistent level of service and comfort you have come to expect and deserve. We sincerely apologize for the frustrations and inconveniences you encountered with the construction. Your satisfaction is our highest...More

Reviewed 29 May 2014

Our Consultant was Brandi. We used this facility to give an engagement party for 100 guests. We also used the hotel facility as the hotel for our guests. The experience was wonderful - from the food tasting day to the actual party. Brandi was excellent...More

1  Thank Gary8607
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 6 June 2014

Gary8607, Thank you for sharing your feedback and recommendations of Sheraton Houston Brookhollow. Incredible reflections like yours gives us an opportunity to commend our staff on the extra steps taken for our guests that lead us to thrive in hospitality. I look forward to sharing...More

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13738394041100
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$93 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in Houston
#73 Family Hotel in Houston
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Details
Price range
US$93 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in Houston
#73 Family Hotel in Houston
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
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Traveller (123)
Room & Suite (60)
Dining (17)
Pool & Beach (3)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
pcorpus
9 November 2017|
Answer
Response from Karen D | Reviewed this property |
Yes, an outdoor pool
0
Votes
n2egypt
17 March 2017|
AnswerShow all 3 answers
Response from John C | Reviewed this property |
not sure, give them a call
1
Vote
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12
Room Tips
"ask for east and north facing rooms away from freeway"
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"Nice views of the city on the south side, but possibly more noise from the highway"
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"The higher the better"
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"Ask for rooms on the back side of the hotel for less highway noise"
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