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Sonesta ES Suites Houston

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#76 of 497 Hotels in Houston
Certificate of Excellence
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279 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta ES Suites Houston
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Showing 257: English reviews
Tallahassee, Florida
Reviewed 15 June 2016

I walked in Sonesta and meet Mario who accommodated my family very well throughout our stay. I had a great experience with all staff members especially Eric who catered to all my family needs throughout my stay. If I could rate this Hotel more than excellent it would be off the charts. The rooms were spacious, clean, with a nice...

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Thank Walkerlina131921
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Walkerlina, THank you for taking time out of your day to write about your experience. We are greatful for your kind words and your business. We look forward to welcoming you again in the future!

Houston, Texas
Reviewed 14 June 2016

Everything about this hotel you will love, The building, The decoration, the accomodations, the price is Great. They treat frequent visitors and members with VIP treratment. Eric Takes excellent care of me and assures I have the best stay possible.

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Thank deltonlewis44
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you for such a wonderful review!

Reviewed 13 June 2016 via mobile

Hotel close to everything it is 3 blocks from the gallery a walking distance to stores transportation. It is comfortable, we stayed on the efficiency it had everything, great service in the restaurant in the small store we love it also had plenty of parking space it is hidden treasure we will definitely stay there next time it fills quickly...

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Thank Esther W
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Esther, Thank you for taking the time to write this review. Please come back and see us!

Houston, Texas
Reviewed 12 June 2016

Eric at the front desk always goes above and beyond to make sure your stay is a great one in houston! He always makes sure to have a smile and makes you feel part of the Sonesta family. I would defintly come back to this hotel.

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Thank bryancardinalswsc
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Bryan, thank you for your review. I get alot of feedback about Eric. I love to share these amazing comments with him. Thank you for staying with us.

Reviewed 10 June 2016

The management staff at this location has provided great service. Ashley, Mario, and Kathy made every effort to make sure our employees were taken care of. Restaurant is within walking distance to the Galleria Mall.

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Thank Sy M
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Sy, Thank you for taking a few moments to share your thoughts about our hotel. We enjoyed having your team with us and look forward to welcoming them again soon.

Wellington
Reviewed 3 June 2016

Stopped overnight on the way from NewZealand to New Orleans and booked this hotel on line, mainly for its location to the Galleria Mall. Check in was quick and easy. The manager gave us a really good deal on our return stay in a acouple of weeks. The apartment was clean, spacious and had all the amenities you need. Including...

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Thank kiwigav
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Kiwi, Thank you for taking the time to tell the Tripadvisor Community about your stay. We wish you safe travels!

Houston, Texas
Reviewed 1 June 2016

I found this hotel on a search and was skeptical but booked it anyway. What a delightful surprise! Great location, plenty of self-parking, the rooms are like small apartments with full kitchens with frigs, stove, microwave, sink, coffeemaker, and fully stocked with dishes and kitchen table. There is a sitting room with TV and foldout sofa and a chair, a...

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Thank Lou Ann D
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Lou Ann, Thank you for your review. We are happy to hear you were delighted. We are a small brand, but once people stay with us they are usually excited by what they find. Thank you again!

Houston
Reviewed 31 May 2016

The facility was a dismay, there was a leak, and the entire place was in construction. The staff was very unfriendly except for a Marketing Manager who did her best. The breakfast, despite showing variety, lacked service or care.

Review collected in partnership with Sonesta
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1Thank Virginia W
Austin, Texas
Reviewed 30 May 2016

My wife and I stayed there for four nights. Hotel was undergoing construction/upgrades. Even though workers were present during our stay, we had no problems. Since parking and breakfast were included, it is a great value for the Galleria area. It is within walking distance to the Galleria (1/2 Block) and to a couple of great restaurants (Alexander the Great...

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Thank richard b
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Richard, Thank you for your review. We are pleased to hear that you enjoyed your stay.

Houston, Texas
Reviewed 29 May 2016

Good new luxury motel in great location. Can be pricey but sometimes deals can be found. Better Tuesday through Thursday because of evening meal service. Above average room condition and very good breakfast

Review collected in partnership with Sonesta
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Thank wgn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Houston, Texas! The Sonesta ES Suites Houston is centrally located in the heart of the Galleria/Uptown business district. Whether you are here for business or pleasure; from the upscale shopping at the Galleria Mall to a variety of restaurants and sporting/ family venues; Houston has something for everyone. A few points of interest are: the Reliant Center/ Reliant Park - home of the Houston Livestock Show & Rodeo and the Houston Texans football team. George R. Brown Convention Center, the Texas Medical Center - with the world renowned MD Anderson Cancer Treatment Center, Minute Maid park - home of the Houston Astros and The Toyota Center - home of the champion Houston Rockets and Comets. Spacious fully furnished and well equipped studio, one bedroom and two bedroom/ two bath suites offer a variety for your accommodation/ relocation needs. Release some stress by exercising in our extensive fitness center, take a dip in our sparkling pool, or enjoy our garden courtyard and BBQ pavilion area. With all of the amenities Sonesta ES Suites Houston has to offer, we are a great option for the overnight guest as well as the extended stay/relocation guest. Complimentary wireless and high speed Internet is available throughout the hotel. The hotel is pet friendly! ... more   less 

Additional Information about Sonesta ES Suites Houston

Address: 5190 Hidalgo St, Houston, TX 77056-6404
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM459 - RM1,186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Houston 3*
Number of rooms: 93
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Also Known As:
Staybridge Suites Houston-Near The Galleria Hotel Houston
Hotel Style:
#80 Family Hotel in Houston
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Questions & Answers

Questions? Get answers from Sonesta ES Suites Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Excellent. Be prepared for a pleasant surprise in terms of value for price paid.”
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“Had a room on the first floor close to the entrance and lounge and it was very quiet at night.”
 of 5 bubbles captainked, 13 Oct 2016 | Read review
“Lots of renovations still being done on hotel wasn't aware of all work being done and heard it during when trying to sleep at times ”
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