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Sonesta ES Suites Houston

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#75 of 500 Hotels in Houston
Certificate of Excellence
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271 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta ES Suites Houston
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Showing 250: English reviews
Houston
Reviewed 31 May 2016

The facility was a dismay, there was a leak, and the entire place was in construction. The staff was very unfriendly except for a Marketing Manager who did her best. The breakfast, despite showing variety, lacked service or care.

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Helpful?
1Thank Virginia W
Austin, Texas
Reviewed 30 May 2016

My wife and I stayed there for four nights. Hotel was undergoing construction/upgrades. Even though workers were present during our stay, we had no problems. Since parking and breakfast were included, it is a great value for the Galleria area. It is within walking distance to the Galleria (1/2 Block) and to a couple of great restaurants (Alexander the Great...

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Thank richard b
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Richard, Thank you for your review. We are pleased to hear that you enjoyed your stay.

Houston, Texas
Reviewed 29 May 2016

Good new luxury motel in great location. Can be pricey but sometimes deals can be found. Better Tuesday through Thursday because of evening meal service. Above average room condition and very good breakfast

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Thank wgn
Auckland
Reviewed 26 May 2016

I stayed here as a tourist in Houston for 5 days. Overall I am very satisfied with this hotel. The value was great, although I did purchase online with a good deal at last minute, but this is especially good value if you are driving/renting a car as the parking is FREE (compared to up to $20-30 per day that...

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Thank Andrew M
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Andrew from Auckland, You might win the award for furtherst distance trveled to Sonesta ES Suites! We are so happy to have hosted you and very thankful for your kind words.

Reviewed 23 May 2016

The staff at Sonesta ES Suites Houston were just incredible. Although the hotel was going through some renovation, that didn't stop us from having a good time! Thank you so much for being so great!!! We will definitely be back. Tony and I had a great chat about the current NBA playoffs prior to check out, made our check out...

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Thank Zee T
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Zee, Thank you for writing this review. We appreciate your business and hope to welcome you back soon.

Houston, Texas, United States
Reviewed 23 May 2016

This is an old hotel which is undergoing refurbishment. The upgrade work is not completed but it does look like it would have new appliances. The rooms are spacious have kitchen facilities which is ideal for long term stay or if you simply like to make your own meals.

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Thank Mel Lee A
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Mel, Thank you for your review. As you noted, we have gone through a total renovation up to and including all new appliances. The work in the lobby is just about done. We thank you for your business.

Houston, Texas
Reviewed 22 May 2016 via mobile

I had the pleasure and honor to work with Sean L. He went above and beyond to accommodate me! I can't thank Sean enough and the Sonesta brand for being very empathic and compassionate to my needs during an emergency! I definitely recommend Sonesta after this amazing experience!

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Thank anthonytego
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Anthony, Thank you for taking time to write your review. We are pleased to know you enjoyed your stay and I will be sure to pass on the message to Sean!

Denver, Colorado
Reviewed 11 May 2016

This place will be great after renovation is complete. This hotel also has two outdoor BBQ grills and provides free Happy Hour Food Tuesday to Thursday evenings. Easy walking distance to Galleria Shopping Mall.

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Thank DonWcks
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Don, Thank you for taking the time to complete a review and for sharing your thoughts with the Tripadvisor community. We hope to see you again!

Wakefield, Massachusetts
Reviewed 9 May 2016

Friendly service and nice rooms for the price and location. Room was spacious with kitchenette and couch, giving me some extra work space or room to relax. Based on these factors, great value and for my needs I would stay there again. There is some renovation going on that makes the halls a little unattractive, but I assume that will...

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Thank Andrew R
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Andrew, The halls are cleared up! New drywall, paint, etc. Please come back and see us.

Guatemala City, Guatemala
Reviewed 4 May 2016

Perfect location. Located behind de Galleria Mall near freeways. Suite rooms well equiped with a complete kitchen with stove and fridge, and a nice living room, which makes it perfect if youre staying for several days. Breakfast included, simple but good with ham & cheeses, bread, fruit, yogurt, etc. The best thing about the hotel is the location. Needs a...

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Thank EMILE D
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Emile, Thank you for a wonderful review. We hope to see you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Houston, Texas! The Sonesta ES Suites Houston is centrally located in the heart of the Galleria/Uptown business district. Whether you are here for business or pleasure; from the upscale shopping at the Galleria Mall to a variety of restaurants and sporting/ family venues; Houston has something for everyone. A few points of interest are: the Reliant Center/ Reliant Park - home of the Houston Livestock Show & Rodeo and the Houston Texans football team. George R. Brown Convention Center, the Texas Medical Center - with the world renowned MD Anderson Cancer Treatment Center, Minute Maid park - home of the Houston Astros and The Toyota Center - home of the champion Houston Rockets and Comets. Spacious fully furnished and well equipped studio, one bedroom and two bedroom/ two bath suites offer a variety for your accommodation/ relocation needs. Release some stress by exercising in our extensive fitness center, take a dip in our sparkling pool, or enjoy our garden courtyard and BBQ pavilion area. With all of the amenities Sonesta ES Suites Houston has to offer, we are a great option for the overnight guest as well as the extended stay/relocation guest. Complimentary wireless and high speed Internet is available throughout the hotel. The hotel is pet friendly! ... more   less 

Additional Information about Sonesta ES Suites Houston

Address: 5190 Hidalgo St, Houston, TX 77056-6404
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM467 - RM982 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Houston 3*
Number of rooms: 93
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Also Known As:
Staybridge Suites Houston-Near The Galleria Hotel Houston
Hotel Style:
#80 Family Hotel in Houston
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Questions & Answers

Questions? Get answers from Sonesta ES Suites Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed 3 nights and room only serviced once!”
 of 5 bubbles cheisv, 28 Oct 2016 | Read review
“Excellent. Be prepared for a pleasant surprise in terms of value for price paid.”
 of 5 bubbles Broadsword2016, 23 Oct 2016 | Read review
“Had a room on the first floor close to the entrance and lounge and it was very quiet at night.”
 of 5 bubbles captainked, 13 Oct 2016 | Read review
“Lots of renovations still being done on hotel wasn't aware of all work being done and heard it during when trying to sleep at times ”
 of 5 bubbles E2862JJashleym, 2 Aug 2016 | Read review
“Very nice rooms!”
 of 5 bubbles alexanderc36, 30 Jul 2016 | Read review
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