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La Quinta Inn & Suites Houston Northwest

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La Quinta Inn & Suites Houston Northwest
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206 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Reviewed 3 weeks ago via mobile

For the price I was charged 93.00 I would say this is a no and is definitely over rated. There was a baby roach in my son's bed and saw another baby roach crawling on the night stand between the beds which is totally unacceptable! Also they are pet friendly which is cool for the animal lovers but for the...

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Helpful?
Thank Rhg24
American Fork, United States
Reviewed 10 October 2016

Hard to find but the staff made the hotel worth it. There is a great running trail about 2 miles from the hotel that is a 6 mile track of beautiful scenery at the park. There are also a couple of cinemas nearby if you want to take in a movie. I also appreciated having the grocery store and Jimmy...

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1Thank Greg D
NACOGDOCHES, United States
Reviewed 30 August 2016

My stay at this hotel was really nice. I was taking a mini vacation & I also came to town to celebrate my daughter's birthday. I enjoyed my stay and I will stay again. I asked for a smoking room and it was nice. The location is in the close to everything. The service was great and the hotel was...

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Thank Deidre R
atlanta, United States
Reviewed 4 August 2016

good hotel, clean, a little smelly in the halls, did not like that the rooms are cleaned every other day and you are supplied with fresh towels every other day, breakfast could be a bit more of a variety but it was a nice get away and despite the policy they cleaned our room everyday , fitness room was nice

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Thank Ravel B
Austin
Reviewed 2 August 2016

When you receive excellent service and greeted with a smile and the host goes beyond his duty to make you feel "at home" then this makes my trip worthwhile. Room was very clean and the staff were always friendly. I would definitely stay at this location again!

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Thank Paul G
Mexico City, Mexico
Reviewed 1 August 2016

Staff would not help my requirements at all as I requested to be changed room. The staff member overnight said that there were rooms available but the one during the day denied it. Showing poor interest in serving the customer.

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Helpful?
Thank Alejandro B
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Houston Northwest, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all of our management staff. We look forward to welcoming you back. Thanks, LQ Customer Care

Houston, United States
Reviewed 1 August 2016

I was very disappointed with the stay. First room we got was already occupied, then they moved us to a smoking floor and it smelled bad. We had problems with the a/c and the toilet wasn't working, we had to jiggle it to flush and it ran all night. Worst part is we killed roaches on the night stand and...

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Helpful?
Thank Cecilia G
LQ Customer Car... T, Manager at La Quinta Inn & Suites Houston Northwest, responded to this review

Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. I would like to better understand the circumstances of your experience. Would you mind contacting me at lq4015gm@lqreviews.com. I’m looking forward to...

Austin, Texas
Reviewed 28 July 2016

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Thank onthroadagain16
lq4015gm, General Manager at La Quinta Inn & Suites Houston Northwest, responded to this review

KRUM
Reviewed 26 July 2016

I love La Quinta. This stay, however, was not so great. The accommodations were great and the staff was wonderful. However, on Friday, my car was broken into and my valuables were stolen. I have stayed at La Quintas all over the country since 1989 and this has never happened before. Bad luck I guess. The manager was very helpful...

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Helpful?
Thank DEBRA M
lq4015gm, General Manager at La Quinta Inn & Suites Houston Northwest, responded to this review

Dear Debra M, Thank you for your recent stay and sharing your feedback. Please accept our sincerest apologies for the issue involving your vehicle. I am thankful that you were so understanding during such a stressful time. We have followed up with our security partner to ensure this type of action does not occur in the future. Again, apologies for...

Omaha, United States
Reviewed 25 July 2016

Not as conscious of safety as they should be - pool door opened without a passkey. Buttons in the elevator were missing and had tape over them. Rooms are adequate, AC is noisy. Location is convenient.

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Helpful?
Thank Melissa Y
lq4015gm, General Manager at La Quinta Inn & Suites Houston Northwest, responded to this review

Dear Melissa Y, Thank you for taking the time to share you thoughts. I am sorry to hear that you experience was anything less than perfect. We have addressed the pool door safety issue and it is secure and requires a guest room key to enter. The elevator issues have also been addressed. I will use your feedback as a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Houston Northwest

Address: 11130 Northwest Fwy, Houston, TX 77092-7307
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM311 - RM462 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Houston Northwest 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LaQuinta, Travelocity, Hotels.com, Odigeo and Priceline so you can book your La Quinta Inn & Suites Houston Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Houston
Houston La Quinta
Hotel Style:
#30 Best Value Hotel in Houston
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Questions & Answers

Questions? Get answers from La Quinta Inn & Suites Houston Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground Floor”
 of 5 bubbles wgn, 24 May 2016 | Read review
“I find parking on back side much easier”
 of 5 bubbles 214TexasGirl972, 9 Sep 2015 | Read review
“Rooms facing the front may have noise from people entering/leaving hotel, and from people taking a smoke.”
 of 5 bubbles timidd1, 11 Apr 2015 | Read review
“Try to get a room on a lower floor; the third floor has a funky smell.”
 of 5 bubbles JudyJ734, 26 Mar 2015 | Read review
“Some rooms do not have microwaves or refrigerators. Clerk switched us to one that did when we asked.”
 of 5 bubbles 537bobr, 13 Jan 2015 | Read review
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