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Courtyard Houston North

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83 Reviews from our TripAdvisor Community

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Showing 81: English reviews
New York, New York, United States
Reviewed 6 October 2016 via mobile

Very accommodating. We arrived late and they had everything ready for us. Lovely staff. Great breakfast also :-) We appreciate the goody bags too. And the decorations for Super Bowl were nice. Can't say enough.

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Helpful?
Thank Nicole B
martha h, General Manager at Courtyard Houston North, responded to this review

Thank you for the great review! We look forward to having you stay with us again!

Chicago, Illinois
Reviewed 18 September 2016

Jill the young lady at the desk the night I checked in was wonderful. The renovations are great. The rooms have such a warm feeling to them. I was able to get a ride to a local restaurant and the driver was pleasant. I would return to this property if I ever come to Houston again.

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Helpful?
Thank gturtlelove
martha h, General Manager at Courtyard Houston North, responded to this review

Thank you for the great review. We hope you will stay with us again!

Denton, Texas
Reviewed 13 September 2016 via mobile

Courtyard's used to be one of my favorite Marriott brands but after the major overhaul a number of years ago they lost, for me, some of their appeal. Don't get me wrong, I'm a diehard Marriott loyalist staying at one Marriott branded property or another it just that Courtyards aren't what they used to be. Given all if that, they...

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Helpful?
Thank David Z
martha h, General Manager at Courtyard Houston North, responded to this review

Thank you for staying with us.

Reviewed 28 June 2016 via mobile

Here at the courtyard once more. The hotel has a nice lounge and dining facility but the reasons I continue to stay here are the rates are reasonable and the rooms are always clean! It feels good being able to trust my pillows are clean when I lie down at night.

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Helpful?
Thank Trampus L
martha h, General Manager at Courtyard Houston North, responded to this review

Thank you for the great comments! We love having you here!

South Carolina
Reviewed 17 June 2016

My business partners and I stayed here last week and as the review title states we were not overly impressed. The lobby was your typical "Courtyard" style and in great shape, but the moment you step into the elevator and more importantly into your room there isn't much to brag about. The smell was quite dingy in our room. Bathroom...

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1Thank canefan05
martha h, General Manager at Courtyard Houston North, responded to this review

Canefan05, Thank you for the feedback. We apologize we did not meet your expectations during your recent stay with us. We will begin renovation on July 11, 2016. We are very excited about our upcoming updates and hope you will stay with us again. Martha

Lindale, Texas
Reviewed 3 June 2016

We love staying at Marriott properties and having been doing so for thirty years. We lost a little of that love with this property. In our single experience, the Marriott Courtyard Houston North is a tired property with nighttime employees who are tired of guests. Let me preface by saying storms had hit the Houston area, our flight was late...

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1Thank LoveToTraveler0000
martha h, Manager at Courtyard Houston North, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Houston North. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issue. We have shared your...

Arlington, Texas
Reviewed 30 May 2016

Probably will be the last time for me at this location. The staff is very nice and friendly but the hotel like many of the Courtyards I have stayed at recently appear to need updating. Things just seemed a little dingy; maybe some new carpet or paint would help. I am loyal to Marriott but will probably try to find...

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Helpful?
Thank brydea
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, We are happy to announce our hotel will be going through a complete renovation starting June 11th! We hope you can come back & let us know your thoughts. Thank you for your loyalty to Marriott!

Reviewed 29 May 2016 via mobile

The hotel is very clean, it was a great stay! Let me tell you the young man at the front desk is what makes this hotel great, His name is Martin he made a stumble we had that was going straight hell great again, he rearranges our hotels and transportation in another country, he even checked in our luggage at...

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Thank Htown D
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, Thank you for your kind words. We also agree that Martin is a great asset to our team. We are delighted he made your stay bettter. Thank you & we hope to serve you again!

Reviewed 9 May 2016 via mobile

We are rating this 5 stars because the customer service was excellent. Martin made us feel welcome from when we first checked in to the hotel. He was even back on shift when we checked out the next day! The hotel is slightly older, but was equipped with everything we needed for our short stay.

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Thank Phuong P
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, We are thrilled to hear you have enjoyed your stay! Also, I would like to inform you our hotel will be renovated in the beginning of June. Please come back and let us know what you think!

Chicago, Illinois
Reviewed 29 April 2016

There is nothing within walking distance of this hotel except for an industrial park. Shuttle drivers say it's not a very safe area. Shuttle drivers will take you to nearby restaurants, but those are still 5+ miles away. Shuttle service is on the slow side, but that's just because the airport and restaurants aren't exactly close by. I don't like...

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Helpful?
Thank Chicagojo
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, Thank you for your comments. We are happy to hear you enjoyed the beds and we are equally excited to share that the hotel will be renovated early June 2016. Please come back and let us know your thoughts!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Houston North

Address: 16500 Hedgecroft Dr, Houston, TX 77060-3615
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM359 - RM731 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston North 3*
Number of rooms: 90
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Also Known As:
Courtyard Houston
Houston Marriott
Houston Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Houston North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles 36WillD, 28 Jun 2015 | Read review
“we stayed on bottom floor, always a plus for us....they had no kids activities or spa, though i accidentally marked it.....”
 of 5 bubbles chuckb862, 19 Jun 2014 | Read review
“Stay away .”
 of 5 bubbles NORTHERNRUBICON, 23 Mar 2014 | Read review
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