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Courtyard Houston Northwest

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Courtyard Houston Northwest
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81 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Tel Aviv, Israel
Level Contributor
224 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed yesterday NEW via mobile

I used to stay here few years back and moved to other hotels in Houston but now I came back The rooms are fresh, perhaps recently renovated. Enough electric sockets all over the room and USB chargers. Very good for the road traveler. Room is clean, specious, have all you need beside a safe that is missing Breakfast - USA... More 

Helpful?
Thank yaki a
Terre Haute, Indiana
Level Contributor
11 reviews
5 hotel reviews
Reviewed 1 week ago

Property was up to date. Very nice room. It was clean. Lobby area was very nice. Had a great nights sleep. Would recommend this hotel for anyone staying in this part of Houston. The service staff was very friendly.

Helpful?
Thank Mark A
Greenville, South Carolina
Level Contributor
472 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 2 weeks ago

Mostly updated property. The people make this place great. Rooms and lobby have been updated. Beds are very comfortable. Make sure to ask for a quieter room not facing the road. Conveniently located by the HP campus. The staff was very helpful. It can take 25-45 minutes to get ti Bush airport. Longer to Hobby

Helpful?
Thank onemichael
Madison
Level Contributor
224 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 4 weeks ago

Toilet seat would not stay up when going to bathroom. HVAC is terrible. Loud, rattles, etc. Tried to stop the rattle, cover fell off, and still rattled. No fridge. Small TV, with poor placement. Few HD channels. Breakfast not good, even though was free...needs buffet, would be better. First morning, had no hot water. Brought it to the attention of... More 

Helpful?
Thank ClickTheGeek
Liz S, General Manager at Courtyard Houston Northwest, responded to this review

Dear Guest, Our commitment is always to strive to deliver outstanding customer service. I am very sorry that we fell short of our commitment to you. I assure you that your feedback will be carefully reviewed with my team so that we can continue to provide the service that Marriott is known for. Thank you very much for taking the... More 

Houston, Texas
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 October 2016

A customer from out of town to attend a wedding had the misfortune of breaking a zipper while getting dressed. Quick action by Oliver, the manager, got her in the hotel van and whisked her off to our store, T. Carolyn Fashions 8 mins away. It was the quickest sale we've made in 25 years! While Oliver waited outside in... More 

Helpful?
Thank Barbara T
Liz S, General Manager at Courtyard Houston Northwest, responded to this review

We appreciate your feedback tremendously! Oliver was recognized on a regional level for taking great care of you during such an important day. We are very proud of Oliver and appreciate how well he represents Marriott! Thank you so much your feedback! We hope to see you soon. Sincerely, More 

Tenby, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2016

Arriving late and somewhat jet-lagged from the UK Alex on the desk was mega-helpful sorting me a taxi & a store from which to buy a printer. Next day, Heather equally fabulous with recommendations for more interesting shopping. Beds wonderfully comfy but it's the staff who made it for me.

Helpful?
Thank JacquiW1963
Liz S, General Manager at Courtyard Houston Northwest, responded to this review

Thank you so much for the positive feedback! I am elated to hear that both Alex and Heather took great care of you. I appreciate you staying with us and we hope to see you soon. I have shared your comments with my team and they were appreciative of you taking the time to recognize them. Thank you! Sincerely, More 

Dallas, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 October 2016

I haven't stayed at this property in probably 10 years since their rates went up beyond the value that they offer. This trip, though, I had business colleagues who wanted to stay there, so I did the same. Well, for the price tag, this place really needs to do some upgrades. It is really getting run down. The room next... More 

Helpful?
Thank Justin C
Liz S, General Manager at Courtyard Houston Northwest, responded to this review

Dear Guest, Thank you very much for your feedback. I truly appreciate you taking the time to let us know about your recent stay with us. I am very sorry that we did not exceed your expectations. Rest assured that I have reviewed your feedback with my team to ensure that this is an isolated incident. Please note that we... More 

Texas
Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 August 2016

With my weekly hotel stays this was the first one in a while where the a/c worked great, room was clean, check-in was fast, and bar/food was good. Nice to finally get a good stay. I would definitely return.

Helpful?
Thank G0Pirates
Dubai, United Arab Emirates
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 July 2016

I stayed in this hotel for 5 weeks for a long business trip. It has all the basic needs for a good stay and would highly recommend for a longer duration trip. The staff were incredible and very friendly. It became like a family home to me. The gym (albeit a little small but it's never busy) and pool were... More 

Helpful?
Thank toxictwin02
San Diego, California
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 July 2016

This is actually a great little hotel in the northwest part of Houston. The staff is really friendly, the rooms were recently renovated so everything is clean, fresh, and modern. The bed was super comfortable and the air conditioning worked like a champ albeit a bit noisy. Good water pressure in the shower - one sink only so you'll need... More 

Helpful?
Thank Andrea H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Houston Northwest

Address: 11050 Louetta Rd, Houston, TX 77070-1410
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM402 - RM867 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Northwest 3*
Number of rooms: 122
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Also Known As:
Courtyard By Marriott Houston Northwest Hotel Houston
Houston Courtyard
Houston Marriott
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Questions & Answers

Questions? Get answers from Courtyard Houston Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quieter room facing away from the road. I think even number rooms”
 of 5 bubbles onemichael, 12 Nov 2016 | Read review
“Go for rooms facing away from Louetta Road if you want some quiet.”
 of 5 bubbles toxictwin02, 10 Jul 2016 | Read review
“Stay away from right next to elevator. You hear the noise of it running.”
 of 5 bubbles BillieW579, 12 Jan 2016 | Read review
“Don't expect to swim unless it is summer and hot when the sun heats the pool.”
 of 5 bubbles L7735OTthomasr, 4 Apr 2015 | Read review
“no room is good room”
 of 5 bubbles kennylee2015, 8 Mar 2015 | Read review
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