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The night my boss and i checked in they gave us a king suite each and didnt charge additionally. The hotel is newer construction but some stuff in rooms needs replaced. The cable service is bad! Bed was not so bad and over all my...More
Outstanding service! We are having a wedding in November and advised our guests to book reservations at this property (when it was Country Inn). Then, it switched to Quality Inn and created quite a commotion. I called the property to reserve the room block and...More
The smell as you enter the room is horrid! The smoke detector is missing in the room and the switch to one of the lights is broken. The window from the outside is filthy. The red light on the phone keeps blinking as if there...More
My boyfriend and I had a room booked for two nights, 11/18-11/20/16.
We checked into this hotel around 7:30 on Friday, 11/18, evening and immediately found the hotel in unacceptable condition. The lobby roof was leaking with water being caught by a bucket, the air...More
Response from Rick P, General Manager at Quality Inn & Suites Houston
I was disappointed to hear about the problems that you experienced during your recent stay with us. I am writing to thank you for taking the time to bring these matters to my attention.
We strive to make each guest’s stay a satisfying one. The...More
We had a good stay at the Quality Inn. The place looks fairly new and we had a nice big room that was comfortable and quiet. Everything was cleaned properly, the hot breakfast in the spacey breakfast room contained sausages and eggs, so we left...More