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Homewood Suites by Hilton Houston Willowbrook Mall

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#35 of 504 Hotels in Houston
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Homewood Suites by Hilton Houston Willowbrook Mall
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267 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Fort Collins, United States
Reviewed 3 days ago NEW

I liked coming here in the past, but the dinner meals have degraded, the non smoking rooms smell like smoke, and the internet service could be better. It is no longer sufficiently differentiated from the competition.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 448ethang
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

I really enjoyed the hotel. Not only was it close to the mall but with walking distance to eating establishments. It was very clean, staff was very helpful and friendly. I have no gripes about anything.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Anthalone K
About Hotel's Favourite Review
TMIHospitality1, General Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Anthalone K, Thank you for choosing to stay with us at the Homewood Suites Houston Willowbrook Mall! I'm glad to hear that you really enjoyed your time with us and that our location was perfect for your needs. We hope you'll stay with us again in the future! Many Thanks, Richard M. General Manager

Fort Hood, Texas
Reviewed 1 week ago

Excellent 2 bedroom suite, staff professional , food is fabulous , pool & hot tub very clean I love my suite was very. Very clean , suite they have washer & dryer on premises love the fitness center & business center , grill & patio area

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 23nainaz
new orleans
Reviewed 1 week ago via mobile

This hotel offers great rooms (extremely clean and well appointed), friendly and accommodating staff and the best breakfast I've ever had at a hotel. The location is convenient to restaurants, shopping and easy travel access. Ginger the assistant GM went out of her way to help me. To travelers, this is as close to home as it gets!

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Helpful?
Thank neworleanskls
Houston
Reviewed 1 week ago

I stayed it this hotel because my son wanted to go swimming and was tired of being in the house. Even though it is not far from my home I felt like I was on vacation. The indoor pool was clean and the welcoming staff makes you feel like you are at home

Review collected in partnership with Homewood Suites by Hilton
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Thank donyelld2017
SE Michigan
Reviewed 3 weeks ago

I've stayed here now twice on business and have had a good experience both times. It's a Homewood, so nothing spectacular, but it has everything I need for a quick stay: clean room, nice staff, safe location, and the room is well maintained and up to date. Bonus is that it is located in a mall parking lot so there...

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Helpful?
Thank TheHotelSnobs
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear TheHotelSnobs, Thank you for your comments about your stay with us! We are glad you found our location convenient to your needs and that your room and our amenities were up to your satisfaction. We look forward to hosting you again soon! Best wishes, Anaelisse B. Property Support Manager

Kochi (Cochin), India
Reviewed 3 weeks ago

Good value. Clean suite with Kitchenette and fridge. Close to the freeway, and right next to mall and restaurants. Courteous staff, complimentary daily breakfast and evening social on week days. No complaints. Not expensive - you get your money's worth.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank pradeep52
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Pradeep52, Thank you for taking the time to review your recent stay with us! We are so glad you enjoyed all our amenities and our convenient location. It was a pleasure having you and we hope to see you back again soon. Best wishes, Anaelisse B. Property Support Manager

Fort Worth, United States
Reviewed 3 weeks ago

The front desk staff, as well as all of the staff I encountered, were extremely friendly and attentive. The complimentary hot breakfast had a great variety. Our suite was comfortable, clean, and I was impressed with the amenities.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 603charityd
Richard M, General Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Thank you for the great comments on your recent stay. We have a great stay and appreciate the recognition. We can't wait to see you again.

Niceville, Florida
Reviewed 4 weeks ago

This hotel is an excellent choice for a large family on an extended vacation. Our room was large and comfortable. We had all the amenities we needed - including breakfast and a fitness center, so we were able to comfortably maintain our daily routine. The hotel staff took an interest in us and treated us very well. I would highly...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Becky M
Richard M, General Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Thank you for your comments regarding your recent stay. We appreciate all the kind words about our staff an hotel. We look forward to your next visit to the area.

Orlando, United States
Reviewed 4 weeks ago

Excellent staff, cleanliness and breakfast variety. Great location for my meetings, the only problem was internet not available due to problems with service provider. I would recommend this hotel, and will be returning.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 382rudyt
Richard M, General Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Thank you for this important feedback with us so we can Improve for our next guest. We are glad you enjoyed our great staff, clean rooms, and breakfast variety. I am so sorry to hear about the problem you encountered. We are always working to make our guest stays the best possible. We can't wait top see you again. Best...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Homewood Suites Houston Willowbrook Mall is an upscale, extended-stay hotel strategically located in the Willowbrook Mall area in the heart of Northwest Houston, Texas. Our hotel provides excellent short and extended-stay accommodations for travelers visiting this world-class city for business or pleasure. Surf the internet using the complimentary high-speed Internet access WiFi available in your suite. All guests can enjoy our daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Make a favorite meal using the two-burner stove in the full kitchen. Relax in your bedroom or on the sofa-bed while watching premium cable channels on a flat-screen television. Work out in the fitness center, a game of basketball or a swimming pool workout. Our well appointed Homewood Suites hotel is an upscale, all suites hotel suites and offers services and amenities to make your stay comfortable - Make Yourself at Home(R) with Homewood Suites. "This hotel has a no party policy in guest rooms, suites, common areas, and pool" ... more   less 

Additional Information about Homewood Suites by Hilton Houston Willowbrook Mall

Address: 7655 West FM 1960, Houston, TX 77070
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM530 - RM900 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Willowbrook Mall 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Houston - Willowbrook Mall Hotel Houston
Homewood Suites Houston
Homewood Houston
Hilton Houston
Houston Hilton
Houston Homewood Suites
Hotel Style:
#15 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Houston Willowbrook Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“#212, AC units by the window, it was very noisy! Choose a room not on this side of the building!”
jbh3ah, 1 Mar 2017 | Read review
“First floor was convenient for us due to walking disabilities.”
laritaraine, 23 Dec 2016 | Read review
“Rooms on the south side were quiet and easy access to side parking lot exit.”
SuszanneM, 13 Sep 2016 | Read review
“try to choose rooms closer to lift or main lounge to minimize more walking”
YESWE67, 6 Feb 2016 | Read review
“Our room on the 1st floor, back of hotel, was just fine. Very quiet.”
Soars37, 29 Nov 2015 | Read review
5 of 5