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Homewood Suites by Hilton Houston Willowbrook Mall

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#22 of 499 Hotels in Houston
Certificate of Excellence
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Homewood Suites by Hilton Houston Willowbrook Mall
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246 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Houston Willowbrook Mall
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Showing 227: English reviews
Johor Bahru, Malaysia
1 review
Reviewed 5 July 2016

A great place to stay long term with friendly staff. Social evening is something special here. No children's pool. A small gym. Location is convenient near willowbrook mall, and a few dining places around.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank binmazharimrh
Bryan, Texas
1 review
Reviewed 2 July 2016

Great room lots of space clean towels sheets smelled good I loved it will definitely go back and let friends and family members know how good n great the place is 5 star rating from me thanks for the good time

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Milli'yonRu W
Zurich, Switzerland
Level Contributor
142 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 1 July 2016

I had a wonderful stay. All employees are so nice, friendly and super professional. You can't ask for better. Breakfast was fantastic. Supper is hotel style (for those who like it). Room was enormous with a nice kitchen and separate lounge to sit and watch TV. Hotel is next to a big shopping mall with a variety of restaurants next... More 

Helpful?
Thank FabFabFabFab
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2016

The staff is very friendly. The rooms are up to date and clean. The hotel is in a very good location:) There is a mall across the parking lot, Sams/Costco within 1 mile and tons of eating places in the immediate area. I would definitely stay here again:)

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Z681UGshawns
Kerrville, Texas
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 June 2016 via mobile

We visited this hotel during a baseball tournament for our son. The hotel was clean. Staff was helpful when there were issues. Location is close to many things to do. Mall in parking lot behind home, lots of decent places to eat right there. Easy access to toll roads and Tomball fields. I would stay here again.

Helpful?
Thank RobMrs
Frisco, Texas
1 review
Reviewed 13 June 2016

Front desk and kitchen area staff were extremely friendly. Front desk even went so far as to great my children and give them gifts to enjoy and remember their stay. Great value and hotel, will stay here again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank jbturner24
United States
1 review
Reviewed 3 June 2016

Awesome one-night stay! The hotel staff were very helpful. The evening social and breakfast are great! Social nice selection of small bites, salad, and wines. Breakfast is awesome with fresh hot basic items (bacon, eggs, waffles) and cold (yogurt,juice, fruit) Spacious rooms and very clean!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Yolanda T
New Taipei, Taiwan
1 review
Reviewed 31 May 2016

There is a kitchen in my room. I can cook my meal or dish by myself! I really like this hotel. You need to experance this by yourself. it is very close the shopping mall. how many words do i need to fill in??

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kunshan Mr L
Tultitlan, Mexico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2016

This hotel is an excellent option for your next trip to Houston. The staff is great an the hotel location is perfect. This hotel is perfect for a business or a familiar trip because it has all that you need.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Cristian G
Port of Spain, Trinidad
1 review
Reviewed 11 May 2016

The hotel staff are very pleasant and efficient. The room was spacious with good amenities. Wifi works good. The Only downside was that the AC didn't seem to cool the bedroom sufficiently at night. The cleaning staff also forgot to service the room on two occasions.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 945colina
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear 945colina, Thank you for taking time to fill out a review. It's great to hear you enjoyed our friendly staff and spacious rooms. However, I apologize the air conditioner wasn't working properly, and I am sorry your room didn't get serviced. Your satisfaction is important to us and we will be using the feedback you provided to make improvements... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Homewood Suites Houston Willowbrook Mall is an upscale, extended-stay hotel strategically located in the Willowbrook Mall area in the heart of Northwest Houston, Texas. Our hotel provides excellent short and extended-stay accommodations for travelers visiting this world-class city for business or pleasure. Surf the internet using the complimentary high-speed Internet access WiFi available in your suite. All guests can enjoy our daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Make a favorite meal using the two-burner stove in the full kitchen. Relax in your bedroom or on the sofa-bed while watching premium cable channels on a flat-screen television. Work out in the fitness center, a game of basketball or a swimming pool workout. Our well appointed Homewood Suites hotel is an upscale, all suites hotel suites and offers services and amenities to make your stay comfortable - Make Yourself at Home(R) with Homewood Suites. "This hotel has a no party policy in guest rooms, suites, common areas, and pool" ... more   less 

Additional Information about Homewood Suites by Hilton Houston Willowbrook Mall

Address: 7655 West FM 1960, Houston, TX 77070
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM460 - RM960 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Willowbrook Mall 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Houston - Willowbrook Mall Hotel Houston
Homewood Suites Houston
Hilton Houston
Homewood Houston
Houston Hilton
Houston Homewood Suites
Hotel Style:
#15 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Houston Willowbrook Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side were quiet and easy access to side parking lot exit.”
 of 5 bubbles SuszanneM, 13 Sep 2016 | Read review
“try to choose rooms closer to lift or main lounge to minimize more walking”
 of 5 bubbles YESWE67, 6 Feb 2016 | Read review
“Our room on the 1st floor, back of hotel, was just fine. Very quiet.”
 of 5 bubbles Soars37, 29 Nov 2015 | Read review
“all the rooms are nice it seems”
 of 5 bubbles michaelsD2329MG, 9 Sep 2015 | Read review
“Check the bed for bugs before laying down”
  • One of 2 bugs found in my bed
 of 5 bubbles nancyc250, 7 Jun 2015 | Read review
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