We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Homewood Suites by Hilton Houston Willowbrook Mall

296 reviews
Save
Traveller (15)
Room & Suite (26)
Dining (4)
Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“macaroni grill”(4 reviews)
“mall parking”(3 reviews)
“indoor pool”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Houston Willowbrook Mall
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (296)Write a Review
There are newer reviews for Homewood Suites by Hilton Houston Willowbrook Mall
See the most recent reviews
Filter reviews
275 results
Traveller rating
184
65
18
5
3
Traveller type
Time of year
LanguageEnglish
More languages
184
65
18
5
3
Show reviews that mention
All reviewsmacaroni grillmall parkingindoor poolbedroom suiteceiling fanbasketball courtsofa bedhome away from homeliving areavery pleasant stayawesome staywalking distanceshopping and restaurantsfull kitchencomplimentary breakfastup to dategreat customer service
FilterEnglish
Updating list...
21 - 25 of 275 reviews
Reviewed 12 June 2017

We have stayed here in the past visiting my daughter's family and always find it comfortable. Room was clean, cool and quiet so we slept well. Staff is friendly and very helpful with any needs we had. Breakfast looked good although we really didn't have...More

Thank DownVegasTown
Response from TMIHospitality, Manager at Homewood Suites by Hilton Houston Willowbrook MallResponded 15 June 2017

Dear DownVegasTown, Thank you for your comments regarding your recent visit! We are glad that to hear that you slept well during your stay and had friendly service. We can't wait to see you again! Many thanks, Richard M. General Manager

Reviewed 12 June 2017

I first stayed at this hotel a year-and-a-half ago and had an excellent stay. This summer I was back in the area to do some ice skating at the Aerodrome rink and some shopping at the Willowbrook Mall nearby. It was nice to see the...More

Review collected in partnership with Homewood Suites by Hilton
Thank Kevin T
Response from TMIHospitality, Manager at Homewood Suites by Hilton Houston Willowbrook MallResponded 15 June 2017

Dear Kevin T, Thank you for being a loyal guest of ours! We appreciate the kind words about our hotel's upkeep and are glad we could meet your expectations. We can't wait to see you again! Many thanks, Richard M. General Manager

Reviewed 6 June 2017

This hotel was awesome...it has a basketball court, a outdoor patio area with grill and nice outdoor seating...I stayed 3 days and found each night to be awesome...the Willowbrook Mall was literally in the backyard of the hotel what a treat

Review collected in partnership with Homewood Suites by Hilton
Thank 27minniej
Response from TMIHospitality, Manager at Homewood Suites by Hilton Houston Willowbrook MallResponded 15 June 2017

Dear 27minniej, Thank you for the great feedback on our hotel! We are glad you enjoyed the hotel facilities and convenient location. We look forward to your next visit! Warm regards, Richard M. General Manager

Reviewed 31 May 2017

Had a wonderful stay, staff was friendly and there for the customer. The pool area and lobby were clean and well maintained. Nothing is left out in the suites at this hotel, all the cooking and cleaning stuff you need are right there. There is...More

Review collected in partnership with Homewood Suites by Hilton
Thank christopther
Response from TMIHospitality, Manager at Homewood Suites by Hilton Houston Willowbrook MallResponded 2 June 2017

Dear Christopher, Thank you for your comments regarding your recent stay! We are so happy to hear that you enjoyed our friendly service and wonderful suites. We can't wait to see you again the next time you are in Houston! Many thanks, Richard M. General...More

Reviewed 29 May 2017

The hotel has been one of my best so far with quality service and best hotelier The staff are so professional and ready to tacle your issue at any point in time! The place is an extended home I will recommed it more and more.

Review collected in partnership with Homewood Suites by Hilton
Thank isaaco919
Response from TMIHospitality, Manager at Homewood Suites by Hilton Houston Willowbrook MallResponded 2 June 2017

Dear Isaaco919, Thank you for being loyal guests and for taking the time to review us! We are glad you had an excellent stay and that our staff delivered great service. We look forward to your next visit! Many thanks, Richard M. General Manager

View more reviews
PreviousNext
13456755
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$146 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$146 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Add Photo Photos
Traveller (15)
Room & Suite (26)
Dining (4)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Get quick answers from Homewood Suites by Hilton Houston Willowbrook Mall staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"#212, AC units by the window, it was very noisy! Choose a room not on this side of the building!"
Read review
"First floor was convenient for us due to walking disabilities."
Read review
"Rooms on the south side were quiet and easy access to side parking lot exit."
Read review
"try to choose rooms closer to lift or main lounge to minimize more walking"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing