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Homewood Suites by Hilton Houston Willowbrook Mall

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Traveller (15)
Room & Suite (26)
Dining (4)
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Overview
  • Excellent66%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“macaroni grill”(4 reviews)
“indoor pool”(10 reviews)
“bedroom suite”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Houston Willowbrook Mall
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Houston Willowbrook Mall
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (298)
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All reviewsmacaroni grillindoor poolbedroom suitebasketball courtceiling fanliving areasofa bedhome away from homevery pleasant stayawesome staywalking distanceshopping and restaurantsfull kitchencomplimentary breakfastup to dategreat customer servicerecommend this hotel
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31 - 35 of 277 reviews
Reviewed 28 April 2017

I liked coming here in the past, but the dinner meals have degraded, the non smoking rooms smell like smoke, and the internet service could be better. It is no longer sufficiently differentiated from the competition.More

Review collected in partnership with Homewood Suites by Hilton
Thank 448ethang
Response from TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook MallResponded 1 May 2017

Dear 448ethang, Thank you for sharing your feedback of the Homewood Suites Houston Willowbrook Mall. I am so sorry to hear that you had a less that satisfactory experience during your most recent visit and apologize we were not able to exceed the expectations you...More

Reviewed 20 April 2017

Excellent 2 bedroom suite, staff professional , food is fabulous , pool & hot tub very clean I love my suite was very. Very clean , suite they have washer & dryer on premises love the fitness center & business center , grill & patio...More

Review collected in partnership with Homewood Suites by Hilton
Thank 23nainaz
Response from TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook MallResponded 3 May 2017

Dear 23nainaz, Thank you for the great comments on your recent stay! We are so glad to hear that you enjoyed our two bedroom suite along with our wonderful amenities. If your travels should bring you back to the area, we hope to have you...More

Reviewed 19 April 2017 via mobile

This hotel offers great rooms (extremely clean and well appointed), friendly and accommodating staff and the best breakfast I've ever had at a hotel. The location is convenient to restaurants, shopping and easy travel access. Ginger the assistant GM went out of her way to...More

Thank neworleanskls
Response from TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook MallResponded 3 May 2017

Dear Neworleanskls, Thank you for taking the time to comment on our hotel! We truly appreciate the recognition of our staff and are glad to hear that you had an impressive experience during your stay. If your travels should bring you back to the Houston...More

Reviewed 18 April 2017

I stayed it this hotel because my son wanted to go swimming and was tired of being in the house. Even though it is not far from my home I felt like I was on vacation. The indoor pool was clean and the welcoming staff...More

Review collected in partnership with Homewood Suites by Hilton
Thank donyelld2017
Response from TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook MallResponded 3 May 2017

Dear Donyelld2017, Thank you for choosing the Homewood Suites Houston Willowbrook Mall! We are glad your son enjoyed our pool and that you felt relaxed at our hotel. We look forward to your next getaway! Many thanks, Richard M. General Manager

Reviewed 7 April 2017

I've stayed here now twice on business and have had a good experience both times. It's a Homewood, so nothing spectacular, but it has everything I need for a quick stay: clean room, nice staff, safe location, and the room is well maintained and up...More

Thank TheHotelSnobs
Response from TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook MallResponded 29 April 2017

Dear TheHotelSnobs, Thank you for your comments about your stay with us! We are glad you found our location convenient to your needs and that your room and our amenities were up to your satisfaction. We look forward to hosting you again soon! Best wishes,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$133 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$133 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (15)
Room & Suite (26)
Dining (4)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"#212, AC units by the window, it was very noisy! Choose a room not on this side of the building!"
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"First floor was convenient for us due to walking disabilities."
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"Rooms on the south side were quiet and easy access to side parking lot exit."
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"try to choose rooms closer to lift or main lounge to minimize more walking"
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