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Red Roof Inn Houston - Westchase

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#4 of 499 Hotels in Houston
Certificate of Excellence
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Red Roof Inn Houston - Westchase
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553 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Houston - Westchase
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Showing 512: English reviews
Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 October 2016

i had originally posted a great review of Red Roof Inn Westchase, but in light of recent events, I felt that I needed to modify it and tell people of what truly is important at this property and it is not the true human spirit, unless you are doing something that generates money illegally. But let me be fair: Laura,... More 

Helpful?
4 Thank RealityAlways
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Thanks for letting us know of your concern, Unfortunately, the guests in this room were in violation of our pet policy, specifically more than one pet in the room, and they were left unattended. Not to mention the damage from smell to room. While we welcome comments and concerns, from our guests, we cannot accept retaliatory negative reviews from guests... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 October 2016

The most enjoyable thing about this place is the employees. No way to pick a favorite at the front desk but Rosa in housekeeping is a delite !!! Never without a smile, loves my dog, takes the time to chat while still working and understands english. MY friend for sure. Btw ! this place doesn't charge extra for small dogs.... More 

Helpful?
3 Thank Russell S
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Good Afternoon Russell, Thanks for staying with us! We so glad you and your pet enjoyed your stay at the Red Roof Inn Houston Westchase. The key to our success is our team, and Ms. Rosa sets a great example of the professional, courteous service that has won over many guests who visit us. Renovated rooms including new flooring, bedding,... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 October 2016

I decided to stay here for a couple days while visiting family. I wanted something that was affordable and not too far from my parents house and this property provided just that and more. Upon arrival I was greeted by the friendly desk clerk who checked me in promptly. I went into my room and noticed how nice and fresh... More 

Helpful?
3 Thank aseli365
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Good Morning Aseli, Thank you for letting us, and others know about your stay at the Red Roof Inn Houston Westchase. We appreciate your kind words, and look forward to sharing your review with Haydee and the rest of our team. Recently renovated, our rooms have been upgraded to include new bedding to ensure you enjoy a great nights sleep.... More 

Nederland, Texas
Level Contributor
190 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 28 September 2016

Reserved through TripAdvisor, price was good. Overall our experience was good for the price. Easy to get to, restaurant next door. Would have given this hotel a better rating if the atmosphere outside in the parking lot felt a little more secure. Overall ok.

Helpful?
3 Thank P-n-DTravelinDuo
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Good Morning, Thank you for letting us know about your stay. We appreciate your feedback. Our recent renovation included the addition of LED parking lot lighting, and our desk is staffed around-the-clock to address any question or concerns our guests may have in order to ensure their stay is the best it can be. We look forward to earning your... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 September 2016

This is not the Red Roof Inns I am used to. Since I'm updating my condo, I wanted a low cost option for my stay in a hotel so my money could go toward the condo updating. Wow, I was shocked at how large and beautiful the room was. Bed was very comfortable. Room service was great. The staff were... More 

Helpful?
3 Thank Deborah B
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Hi Ms. Deborah R., Welcome to the new Red Roof Inns Houston Westchase. Our management has implemented a lot of positive changes including new flooring, bedding, furniture, and much more. Our team works as one to ensure the only thing that exceeds our rooms is our great service! We appreciate you letting us know about your stay, and want to... More 

Houston
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 September 2016 via mobile

One of the best places I have stayed for the price. You can't beat clean service everyday by Rosa R. She makes sure the room is spotless every day she comes in. The maintenance crew are always around to help with problems you may have. Nice flat screen tvs with many channels to choose from. Hbo available. Wifi is strong... More 

Helpful?
3 Thank Pinkbeachbum
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Thanks! We appreciate your business and letting us know about your experience with us. Recently renovated, our rooms include new flooring, furniture, bedding, and flat screen tvs with HD channels. Combined with our great staff working as one to make your stay the best possible, we are the place to stay in Houston's Westchase District. Jon B. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 September 2016 via mobile

Very clean and Great rates I plan to stay here whenever I'm in town great location very relaxed yet professional staff. And I mean the entire staff everyone was on the same accord and working together to do what's best for the customer. They helped me out tremendously with me being a business owner.. they made sure I was takin... More 

Helpful?
3 Thank Jor'Dan S
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Good Afternoon Jordan S, Thank you so much for choosing Red Roof Inns Westchase and letting us know about your stay. After our recent renovation, we've really taken off to include great service with our new rooms. Our staff really enjoys exceeding our guests expectations, as success leads to more success. We look forward to sharing your feedback with our... More 

New Albany, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2016

I was not aware of how Red Roof Inn had improved. While this particular hotel still had a number of outdoor entrances (first floor rooms), the upper floors had interior hallway entrance doors. I upgraded to a slightly larger suite with refrigerator and microwave for very little additional cost over the base rate. Flooring was laminate instead of carpet. The... More 

Helpful?
2 Thank 970jcook
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Hi there J Cook, Thanks for visiting us at the Red Roof Inns Houston Westchase! We appreciate your feedback and allowing us to exceed your expectations. We've recently completed our renovation and are proud to offer many new amenities including free blazing-fast wifi, 24 hour coffee bar, and new LED parking lot lighting. We have upgraded our rooms to include... More 

Ghent, Belgium
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 September 2016

Friendly reception, she fulfilled our requests about the location of the room. The room is spacious, with a desk and bureau chair in the King room. Bath room was more than ok. Good working airco and wifi. There is also a safe in the room. Room was clean and updated. If we should visit Houston again, we should choose this... More 

Helpful?
2 Thank JeMaSan
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Thanks JeMaSan, Welcome to the Red Roof inns Houston Westchase! Ranked #4 in Houston, our hotel offers newly renovated rooms, flat-screen tvs with HD channels, and free blazing-fast wifi. The only thing more impressive than our rooms and amenities is our great team that works together as a team ensuring your stay is the best it can be! We look... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2016

Leivy is the service maid, she is a nice, friendly, helpful and professional maid. I love to see her in the next trip. The room is perfectly clean when she gave us a service. The inn staffs are nice also !!

Helpful?
2 Thank Linh T
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Thank you Linh T, It's great to hear of your wonderful experience while staying at the Red Roof Inns Houston Westchase! Our professional housekeeping staff has decades of experience, and takes pride in providing our guests with a spotless room upon their arrival. With a great team, newly renovated rooms, and added amenities, we are the hotel to visit in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Red Roof Inn Houston - Westchase, TX is a pet friendly, family friendly hotel. Located right on Sam Houston Parkway, this hotel is close to Memorial City Hospital-Convention Center and Norris Conference Centers. The hotel is near the Houston Beltway, BMC Software, Halliburton, National Oilwell Varco and Galleria Mall. There is also easy access to the Houston Beltway, Chinatown, Reliant Stadium, Minute Maid Park and the Toyota Center. Red Roof Inn Houston - Westchase has contemporary furniture, bathrooms with granite countertops, a comfortable easy chair and more. We feature an outdoor unheated pool, valet laundry service, an elevator and interior and exterior corridors. Selected rooms offer microwave & refrigerator units. Now offering Red Roof's new "Order Inn" program, where guests can order delicious food for in-room delivery. All rooms offer free WiFi as well as in-room safes. Experience our coffeehouse-style service featuring fresh brewed, ground whole bean coffee. This location offers "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Houston - Westchase

Address: 2960 W Sam Houston Pkwy S, Houston, TX 77042
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM311 - RM431 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Houston - Westchase 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Houston
#32 Business Hotel in Houston
#37 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Houston - Westchase staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 348.”
 of 5 bubbles aubreyrtaylor, 3 Dec 2016 | Read review
“Third floor is quietest.”
 of 5 bubbles RedPondRanch, 2 Nov 2016 | Read review
“Higher floors are smoke-free.”
 of 5 bubbles egg482016, 29 Oct 2016 | Read review
“1st floor easy on the pet owners at this location”
 of 5 bubbles jjsapon009, 27 Oct 2016 | Read review
“Corner suites are the best”
 of 5 bubbles MiguelARS27, 20 Oct 2016 | Read review
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