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I was not recognized as a Diamond member when checking in. The hotel has a ton of deferred maintenance. I checked room 1 and it had roaches. They put me in a second room and it had roaches. The breakfast was not all that great....More
When I checked it, I thought I would be dealing with a lot of traffic noise, to my surprise, it was sooo quiet! Great value for the price. Large comfy king size bed. Clean room, had microwave and a fridge.More
Response from Front D, Manager at Comfort Inn & SuitesResponded 21 June 2017
We are very pleased to hear that you had a "Good stay," in the future if you find yourself coming back to the Houston area, let us know so we can change that "Good Stay" to a"Great Stay." Thank you for taking the time...More
Well I wasn't able to take pictures of this property this time around. I was diagnosed with cancer and was having a specialist take a look at my case at MD Anderson. This hotel is around 20 miles from MD Anderson and around a 30-40...More
Staff is nice enough- they switched me over to a suite after the AC in my first room was sputtering.
Unfortunately, as soon as I pulled the sheets back, I noticed a curly little black hair on the bed (and not the kind that comes...More
Response from Front D, Manager at Comfort Inn & SuitesResponded 23 August 2017
I'm so sorry you have had an experience like this. Rest assured your review has caused a housekeeping meeting, we take these things very serious. the next time you are in the area give us a call so we can really show you...More
Spacious Executive King Suite was clean & comfy. Bed was super plush and we had an extra couch in the room as well. Kitchenette in the rm was helpful. Housekeeping was on point as we requested. Breakfast was crowded and chaotic. I was unable to...More
Response from Front D, Front Office Manager at Comfort Inn & SuitesResponded 19 July 2017
Dear Chelle4Chelle ,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create...More
US$80 - US$140 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Texas Gulf Coast >
Also Known As
Holiday Inn Express Hotel And Suites Houston Hwy 59s/Hillcroft ,