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Country Inn & Suites by Carlson Houston Northwest

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Country Inn & Suites by Carlson Houston Northwest
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193 Reviews from our TripAdvisor Community

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Showing 185: English reviews
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Arlington, Texas
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 188sherrya
Management response:

Hazleton, Pennsylvania
Reviewed 1 week ago via mobile

We stayed here for 3 nights and it's one of the best places we stayed in a while . The staff was friendly and helpful .The rooms were very clean and modern , and their were fresh baked cookies at the desk ! And a good breakfast also .

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Helpful?
Thank josejitsu
Management response:

Dear josejitsu, Our entire staff really loves this hotel so it is very easy for us to provide great service. Receiving this type of feedback makes our job so much more rewarding. Thank you for letting us know we are doing an excellent job!

Leander, Texas
Reviewed 3 weeks ago

We had a funeral service to attend near Beaumont, Tx., and wanted to stay in Houston which is where our daughter lives, so we could visit with her during our trip. This hotel is close to our daughter, and midway between our home and Beaumont. We have stayed at this hotel several time, and always enjoy our stay.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank David R
Management response:

Thank you for taking the time to provide us with a review regarding your recent stay at our hotel. We are humbled and glad that you found us and we thank you for this wonderful review, your great comments, and your stay with us. We strive to maintain professionalism and high standards and we are grateful to know that you...

Victoria, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 824kerryi
Management response:

Houston, Texas
Reviewed 12 January 2017

Clean and comfortable. Everything was renovated which was nice. The king sized bed was so comfortable. I really appreciate the late check out, since I had been relocating homes. I would definitely stay here again.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Evita A
Dawna D, Front Office Manager at Country Inn & Suites by Carlson Houston Northwest, responded to this review

Dear Evita A, We are pleased to know that we helped your relocation go by a bit smoother by providing a late check out for you. We love providing a great place for all of our guests. We look forward to seeing you on your next stay in Houston.

Flower Mound, United States
Reviewed 10 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank S5555HPsteveh
Dawna D, Front Office Manager at Country Inn & Suites by Carlson Houston Northwest, responded to this review

keller, tx
Reviewed 8 January 2017 via mobile

We arrived around 10pm, greeted and treated well at check in. Was informed that we had a handicap accessible room, no worries. Tired and ready to shower and sleep says that was fine. Room was very clean and neat. The minor issue was the tv didn't work. A call to the front desk and he talked up thru the set...

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Helpful?
Thank hlgrimes5
Dawna D, Front Office Manager at Country Inn & Suites by Carlson Houston Northwest, responded to this review

Hello hlgrimes5, Thank you for taking the time to provide feedback from your recent stay with us. I am pleased to know that you enjoyed a quiet night of sleep in our super comfy bed. Our beds are famous for providing the best night of sleep. We look forward to seeing you on your next trip to Houston.

College Station, Texas
Reviewed 6 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank chella2017
Dawna D, Front Office Manager at Country Inn & Suites by Carlson Houston Northwest, responded to this review

Reviewed 1 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank romanl2017
Dawna D, Front Office Manager at Country Inn & Suites by Carlson Houston Northwest, responded to this review

sour lake, United States
Reviewed 28 December 2016

Bob and Dawna will do everything possible to make sure your stay is an experience worth repeating. they will treat you just like your one of their family members staying in a room of their house. from the welcome card to the wave goodbye as you drive away.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank I4263GIshannonm
Dawna D, Front Office Manager at Country Inn & Suites by Carlson Houston Northwest, responded to this review

Dear I4263GIshannonm, Our entire staff really loves this hotel so it is very easy for us to provide great service. Receiving this type of feedback makes our job so much more rewarding. Thank you for letting us know we are doing an excellent job!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
At Country Inn & Suites Houston-NW we offer luxurious comfort, quality and value to business and leisure travelers. Located off Hwy 290/FM1960 corridor leaves us easy to find and close to many area attractions and amenities, such as Willowbrook Mall, movie theaters, Sam Houston Race Track, Traders Village, Blackhorse Golf Course, Jersey Meadows Golf Course, Premium Outlet Mall and other points of interest. Not to mention we are conveniently located close to one of the areas top hospitals. Local colleges in the area include Cy-Fair Community College and Prairie View A&M. Whether you want low key dining or a corporate dinner, the area has many places to choose from. Area restaurants include Johnny Carino's, Bluewater Seafood, Rico's, Texas Roadhouse, Chili's, Denny's, Luby's and Applebee's. ... more   less 

Additional Information about Country Inn & Suites by Carlson Houston Northwest

Address: 12915 Fm 1960 Rd W, Houston, TX 77065-4010 (Formerly Holiday Inn Express Houston-NW (Highway 290 and FM 1960))
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM397 - RM553 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites by Carlson Houston Northwest 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Express Houston-Nw (Highway 290 And Fm 1960) Hotel Houston
Holiday Inn Houston
Hotel Style:
#30 Best Value Hotel in Houston
#60 Family Hotel in Houston
#68 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites by Carlson Houston Northwest staff and other travellers.
1 question
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Questions? Get answers from Country Inn & Suites by Carlson Houston Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the end of the hall - away from the street - would appear to be more quiet than ours ----- but that would be true for any hotel.”
 of 5 bubbles jjervin, 14 Jul 2016 | Read review
“Go to a Marriott”
 of 5 bubbles Dtravis814, 18 Nov 2015 | Read review
“Facing Parking lot.”
 of 5 bubbles Shailendra115, 23 Apr 2015 | Read review
“Has elevator, grab bars in shower”
 of 5 bubbles cathyr37, 2 Apr 2015 | Read review
“Rooms to the south side (away from FM1960 Road West) are quieter.”
 of 5 bubbles CarlosS878, 17 Feb 2015 | Read review
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