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BEST WESTERN PLUS Downtown Inn & Suites

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#16 of 497 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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389 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Houston, United States
Reviewed 6 December 2015

During the recent flood and storms in Houston, I had to leave my home for repairs. This is by far, the most friendly and comfortable hotel I have stayed in. The large rooms beat the Hyatt Regency and Hilton-Americas in downtown Houston for space and comfort at less than half the cost.

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Thank Doug G
Austin, Tx
Reviewed 4 December 2015

Great Wifi speed: 29.26 down, 48.72 up. Breakfast would have been average BW, except this BW served BACON and French Toast (which is not average BW). Staff were great and friendly. My employer was paying the bill, so price was not a problem with me. I did think the price was a little too high. Probably related to downtown location.

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Thank SteveAustinTexas
San Diego, California
Reviewed 28 November 2015

When your alone you can stay close to downtown Houston. A flat rate for a taxi will take you anywhere downtown. The rooms are super clean & comfortable. The staff along with housekeeping do a wonderful job. The breakfast is good enough to get your day started. The metro rail is just a taxi ride away. There really is nothing...

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Thank WoHop132
Texas
Reviewed 11 November 2015

Large, comfortable, clean rooms. This Best Western is our go-to for any downtown Houston event/activity. Breakfast was good and eating area was clean; the staff were friendly, knowledgeable, and very accommodating. We will definitely be back.

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Thank spursfamily13
Corpus Christi, Texas
Reviewed 2 November 2015

I have been staying at Best Western Plus since they opened near Downtown many years ago. The rooms are large; comfortable; decorated nicely; they have a good breakfast; the staff is nice and very accommodating; and basically it is an excellent place to stay. Besides that, the access to all major freeways is another reason I like to stay in...

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1Thank Jeff W
Plano, United States
Reviewed 26 October 2015

I was pleasantly surprised with my experience at Best Western recently. I had a last minute business trip scheduled to Houston and none of the typical hotel chains that I frequent had availability. The Best Western downtown Houston was very clean and well-maintained, the hotel room was very spacious and inviting and the bed was extremely comfortable. I typically stay...

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1Thank Amber D
Ferndale, Washington
Reviewed 25 October 2015 via mobile

After finding out our booking at doubletree was for another place we ended up here before flying out. The gal at the front desk was awesome. It was raining buckets out and we had no car. She told us about a Chinese restaurant next door. Great help here. Thanks

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1Thank 354bob
Flagstaff, Arizona
Reviewed 18 October 2015

Great hotel, awesome location, within walking distance to downtown. They have guest laundry in a couple different places at the hotel. Nice large rooms, very clean and comfortable suites. Great hot breakfast, included French Toast as well as Biscuits and Gravy. Plenty of parking. Cleaning staff was very nice and polite. Front desk staff was very polite and helpful when...

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1Thank chazking
Houston, United States
Reviewed 7 October 2015

Overall great hotel and cleanliness. Shuttle driver was on time and very professional. All staff were helpful and friendly. Nice indoor pool which was perfect for relaxing after a day full of meetings. Breakfast was delicious and was fresh. Eating area was clean and there is plenty of space to eat. Rooms were big and cozy. Slept like a baby.

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1Thank Steve Z
Rockwall, TX
Reviewed 2 October 2015

The beds are more comfortable than many more pricey hotels in the area. Nice clean property, close to town with the added bonus of free parking. Staff is friendly and they actually read the special request notes on the reservation. You can't go wrong with this choice!

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1Thank chicnlana

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Downtown Hotel, close to Convention Center, Theaters, Ball Park, Restaurants, Museums, Parks and Medical Center. Free Onsite Parking, Free Full Breakfast, Large Rooms, Fast Wifi Included, Complimentary Weekday Happy Hour and Hotel Shuttle for a Drop off and Pickup around Downtown during the Weekdays. All rooms include Microwave and Refrigerator, Bottled Water and over 100 TV cable channel. Small Hotel so we can provide you the best service! ... more   less 

Additional Information about BEST WESTERN PLUS Downtown Inn & Suites

Address: 915 W Dallas St, Houston, TX 77019-4739
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM603 - RM1,156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Downtown Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Houston
Houston Best Western
Hotel Style:
#6 Business Hotel in Houston
#12 Family Hotel in Houston
#15 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Downtown Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN PLUS Downtown Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better”
 of 5 bubbles HARI_2068, 10 Dec 2016 | Read review
“Room 421 was quiet and on the highest floor with one single sunny window facing south.”
 of 5 bubbles JasStorrs_CT, 23 Nov 2016 | Read review
“find another hotel”
 of 5 bubbles cshop4068, 22 Jun 2016 | Read review
“My room was on the first floor, we did have people overhead that I heard so if you're a light sleeper, perhaps a higher floor.”
 of 5 bubbles debcingib2016, 6 Apr 2016 | Read review
“Rooms on upper floors tend to be a little quieter.”
 of 5 bubbles tomgO275YL, 23 Jan 2016 | Read review
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