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BEST WESTERN PLUS Hobby Airport Inn & Suites

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#52 of 500 Hotels in Houston
Certificate of Excellence
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296 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Cross Plains, Texas
Reviewed 21 September 2016

This is a good place to stay the night before boarding in Galveston for a cruise. Generally pleasant and responsive staff. There is a permeating odor throughout the Inn which has been there the two times we have stayed in the past month. It smells of dampness. The first time we stayed, we had to ask for another room, which...

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Helpful?
Thank causena
Best Western Pl... H, General Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review

Thank you for letting us know about the dampness odor your coming across in regards to the last two stays. Our sincere apologies that you had to be inconvenienced by moving to another room. I will be looking into the matter closely and see if any problems are existing and to find a solution to resolve them. Happy you enjoyed...

Reviewed 18 September 2016 via mobile

We flew into Houston/Hobby airport for a cruise. We stayed here due to issues with turning in rental cars in Galveston but that's another story. Very easy to find from the airport. We arrived early as our flight was earlier than scheduled and was before the posted check in time. The desk clerk, Edith was very friendly and professional. The...

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Helpful?
Thank Wayne B
Best Western Pl... H, General Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review

I am glad to here you enjoyed your stay. I am also glad to here Edith did a great job at check-in. I definitely understand how alarming it must be to view all the cameras we have on our property but please rest assure that we have your safety in mind as well as your vehicle. Just like every large...

Austin, Texas
Reviewed 5 September 2016 via mobile

The room was clean, comfortable, and facilities well maintained. The included breakfast was decent. The food choices were good, and even though but was packed, the staff continuously kept more freshly cooked food coming. I have stayed at many hotels that I have paid quite a bit more and I give praise to the management team of this hotel for...

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Helpful?
Thank Ysidro H
Best Western Pl... H, General Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review

Thank you Ysidro for giving us the opportunity to serve you and your guest during your stay here with us. Thank you for the many praises you gave to my staff while you were here with us. We are glad that we exceeded your expectations. Hope to see you soon. Flo Vega

Epping, New Hampshire
Reviewed 4 September 2016 via mobile

Great pre cruise stay at this facility. Short trip via their courtesy shuttle. They really should market the Galveston cruise package better as we found it to be well worth it. The shuttle supervisor is Matin. He is one of the nicest men you will ever come across. The manager (Ashley) was also very accommodating as she let us store...

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Helpful?
Thank Normrc
Best Western Pl... H, General Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review

Thank you Normrc, for the kind words regarding your accommodations and the service provide by my staff and our third party vendors. We strive to give the upmost attention to our guests. Hope to see you soon on your next cruise out of Galveston. Flo Vega

Winter Park, United States
Reviewed 4 September 2016

Best Western upholds the title of Best. Best Western meets the competition and makes it easy for consumers to make a choice out of the many other hotels to stay in. Keep up the good work Best Western. Customers enjoy getting the 'Best" value and your name says it all...Best.

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Helpful?
Thank Robert L. B
Best Western Pl... H, General Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review

Thank you Robert, For the opportunity to make you a loyal guest to our hotel. We have had great pleasure in serving your during your stay here with us. As always, our goal to exceed your expectations each and every time you visit. Till next time, stay safe. Flo Vega

Livingston, United States
Reviewed 23 August 2016

Couldn't have been more pleased with entire hotel experience! Would recommend over and over again. Rooms were spacious, check in staff looked for our best deal and travel to airport was seamless. Consider this a must stay for any future travel/overnight stay from Hobby airport

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Helpful?
Thank Sherry Y
Best Western Pl... H, General Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review

Thank you Sherry, I am glad to hear that we went beyond your expectations to make things easy and seamless. Hope to see you soon on your next trip to Houston! Flo Vega

Georgia
Reviewed 21 August 2016 via mobile

This hotel is ok. Looks like they've done some remodeling but might need to do a little more. The desk staff wasn't really friendly at all except for one woman. It was close to the airport but I couldn't hear the planes in my room.

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Helpful?
Thank Michelle C
Best Western Pl... H, General Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review

I am sincerely sorry to hear that my staff was not at all hospitable toward you during your stay except of that one staff you mentioned. I am glad to hear that our rooms are airplane noise proof and that you were able to get a quality night rest before your departure. See you on your next stay. Flo Vega

Columbus, United States
Reviewed 6 August 2016

Ashley was just great, she was very professional, friendly, and helpful. The room was clean. The housekeeping staff was very friendly and tended to our request for additional towels. I would stay there again when I am in the area.

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Helpful?
Thank Royce M
Best Western Pl... H, Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review

Thank Royce for those kind words regarding your accommodations and our staff service. We pride ourselves in providing the best service one guest at a time. Hope to see you soon. Flo Vega

moore, United States
Reviewed 5 August 2016

had to move three different rooms. first room the tub was clogged, second room there was a roach in the bed, all three rooms smelled like mold and wet carpet. ive had a good experience with best western plus on three different occasions, but this one was not good at all. I was disappointed.

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Helpful?
Thank Jennifer F
bwphobby, Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review

My sincere apologies regarding the issues you encountered during your stay. I will be throughly looking into your concerns to find an appropriate resolution. Flo Vega

Houston, Texas
Reviewed 5 August 2016

This hotel has great customer service friendly staffand conveniently located to restaurants and airport. I will stay here every time I am coming to Houston for either business or pleasure. Keep up the great job.

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Helpful?
Thank baldyGarza
Best Western Pl... H, General Manager at BEST WESTERN PLUS Hobby Airport Inn & Suites, responded to this review

Thank you for allowing us the great opportunity to serve you and your guests during your stay here with us. We look forward to all your future visits to Houston. Stay safe until our next visit with you. Flo Vega

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
BEST WESTERN PLUS Hobby Airport Inn & Suites This new contemporary airport hotel offers large spacious rooms, complimentary parking, free airport shuttle to Hobby Airport, a healthy, hearty hot breakfast, Wi-Fi, business center, fitness room and many more free amenities. The BEST WESTERN PLUS Hobby Airport Inn & Suites is conveniently located at the Hobby Airport. Nasa Park, Reliant Park, Minute Maid Park and Toyota Center(R) are minutes away. Also perfect location to just come to explore the city, easy access to I-45 as well as the streets of downtown. ... more   less 

Additional Information about BEST WESTERN PLUS Hobby Airport Inn & Suites

Address: 8778 Airport Blvd, Houston, TX 77061-3433 (Formerly Country Inn & Suites)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM363 - RM550 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hobby Airport Inn & Suites 2.5*
Number of rooms: 72
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Also Known As:
Country Inn & Suites Houston Hobby Airport Hotel Houston
Country Inn And Suites Houston Hobby Airport
Country Inn Houston
Houston Country Inn
Hotel Style:
#13 Best Value Hotel in Houston
#46 Business Hotel in Houston
#58 Romantic Hotel in Houston
#85 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hobby Airport Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Hobby Airport Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was good as we had stayed here over Thanksgiving and when I made the reservation to return a few days later, the same room was available and that made me smile.”
 of 5 bubbles , 6 Dec 2016 | Read review
“Rooms in the middle are quieter”
 of 5 bubbles jacqi50, 1 Nov 2016 | Read review
“All sections of this hotel is protected from roadway noise.”
 of 5 bubbles 512jiml, 2 Oct 2016 | Read review
“Avoid room 205 and look out for roaches!”
 of 5 bubbles Kareika, 18 Jul 2016 | Read review
“There are only 3 floors I believe and they're probably all good. There is an elevator.”
 of 5 bubbles C7527LOirenes, 13 Jul 2016 | Read review
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