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Hilton Garden Inn Houston / Bush Intercontinental Airport

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Hilton Garden Inn Houston \/ Bush Intercontinental Airport
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445 Reviews from our TripAdvisor Community

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Showing 419: English reviews
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Phoenix
Reviewed 2 days ago NEW

Okay, I travel a lot! I stay in a lot of hotels. I try not to give negative reviews unless they are warranted. This is a weird one. I am watching TV while sitting up in bed and the walls are shaking like a small earthquake and do so for several minutes. I called downstairs and told them that the...

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Helpful?
Thank TravelerfromArizona
Roselle, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 19 December 2016

My stay here was very welcome. The staff was excellent (Check-in) Young lady had to deal with two very tired sales people who were mostly talking to themselves with inside jokes about the day, she was professional and helpful. A maid noticed my confused look upon exiting the elevator (I had come from my room to the lobby floor,) smiled...

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Helpful?
Thank Brett W
About Hotel's Favourite Review
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Brett W, Thank you for sharing your experience during your recent visit to the Hilton Garden Inn IAH. I am glad to hear you had a great time during your stay from beginning to end. I will share your comments with my staff during our next meeting. We hope to see you during your next visit to Houston. Thank...

Texas
Reviewed 3 days ago NEW

This is my go-to place to stay when I travel to Houston. The employees are wonderful and so friendly. They remember me each time I come to visit. The rooms are clean and comfortable. The food is great. I never go out to eat because their food is wonderful.They have specials, so just ask if it is not on the...

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Helpful?
Thank Texaz501
Victoria, Texas
Reviewed 4 days ago NEW

Our window to our truck door was broken and items stolen out of our truck even though everything was hidden and nothing left out in plain sight. We also saw several other vehicles that had been broken into! Hilton obviously does not have security patrolling their parking lot.

Review collected in partnership with Hilton Garden Inn
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Thank Leah B
Calgary, Canada
Reviewed 1 week ago

Good proximity to the airport was the reason we chose this hotel Comfortable beds with good sound proofing Easy access to the airport Really nothing special to stand it apart from nearby competitors We choose it as there was a significant discount on-line

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Helpful?
Thank JohnnyCanuk12
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear JohnnyCanuk12 Thank you for sharing your feedback during your recent stay at the Hilton Garden Inn IAH. I am glad to hear you enjoyed our comfortable beds and close proximity to the airport. We hope to see you during your next visit to Houston. Thank you,

New Jersey
Reviewed 4 weeks ago

We ended up staying here in January 2017 due to a canceled flight. The airport shuttle took over 30 minutes to arrive at our terminal. Once we were arrived at the hotel, check-in was quick and easy. The staff were very friendly and helpful. There was also iced tea and cookies in the lobby which was a great pick-me-up after...

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Helpful?
Thank talaba
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear talaba Thank you for sharing your experience during your recent visit to the Hilton Garden Inn IAH. I am glad to hear our friendly staff was able to provide a quick and efficient check-in. I am also glad they were able to provide you with adjoining rooms. Additionally, I will make sure we always have toothbrushes on hand at...

Quincy, Illinois
Reviewed 4 weeks ago

Shuttle pick up took 45 minutes and 2 phone calls. Our room was clean and quiet. We ate in the restaurant/bar and it was clean with good food and service. Return shuttle was full and we were warned to arrive early in order to get on. They need to run more than 1 shuttle.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank timmerwilke
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear timmerwilke Thank you for sharing your experience during your recent stay at the Hilton Garden Inn IAH. I am glad to hear you enjoyed good food and service in our restaurant. I will follow up with my transportation staff to ensure better pickup/drop off times. We hope to see you during your next visit to Houston. Thank you,

Reviewed 11 February 2017

I am an hhonors member and I stay in your hotel brand most of the time. This was my first stay with Hilton Garden Inn and I was well pleased. The hotel is very neat and clean. The staff is both friendly and professional. Great customer service!

Review collected in partnership with Hilton Garden Inn
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Thank R6284SDpamelah
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear R6284SDpamelah, Thank you for taking the time to share your experience during your recent visit to the Hilton Garden Inn IAH. I am glad to hear you enjoyed your stay, our neat hotel and friendly staff. We hope to see you again during your next visit to Houston. Thank you,

Las Vegas, Nevada
Reviewed 11 February 2017

We were staying in the hotel during Super Bowl Weekend and the rate was surprisingly reasonable. The premise is currently undergoing renovations so maybe that was the reason for the inexpensive rates. The rooms and facility were clean and appropriately staffed with enthusiastic employees. The facility is located adjacent to Bush Intercontinental Airport so there is some aircraft noise that...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank M189HBmichaelm
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear M189HBmichaelm, Thank you for taking the time to share your experience during your recent visit to the Hilton Garden Inn IAH. I am glad to hear you enjoyed your stay and our friendly staff. I am sorry to hear my staff did not assist with the toilet issue. I will use this as a training opportunity. I hope you...

Houston
Reviewed 5 February 2017

My husband and I checked in last night for a one-nights stay. Mark and Jason both checked us in ... very friendly and professional. We ended up eating dinner at the hotel last night. Great choice. Awesome burger with fries and chicken tenders. Our server, Glenda was very sweet. Slept fabulous ... great bed and huge pillows! Television had hundreds...

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Helpful?
Thank gailhouston
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear gailhouston, Thank you for taking the time to share your experience during your recent visit to the Hilton Garden Inn IAH. I am glad to hear my staff was very friendly and professional. Additionally, I am glad you enjoyed our great food, channel selection, breakfast and great bed. We hope to see you during your next visit to Houston....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Houston/Bush Intercontinental Airport hotel, located two miles south of the airport at the World Houston Business Center on John F. Kennedy Blvd. Our welcoming hotel is situated near prominent businesses including; Siemens, GE Oil & Gas, United Airlines, downtown Houston and the George R. Brown Convention Center. The Reliant Center and the Galleria Mall are all within easy reach of the hotel via major highways and tollways. ... more   less 

Additional Information about Hilton Garden Inn Houston / Bush Intercontinental Airport

Address: 15400 John F Kennedy Blvd, Houston, TX 77032-2310
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM430 - RM873 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston / Bush Intercontinental Airport 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston / Bush Intercontinental Airport Hotel Houston
Hilton Houston
Hotel Style:
#71 Family Hotel in Houston
#117 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston / Bush Intercontinental Airport staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Houston / Bush Intercontinental Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay off of the top floor, my room literally shook for minutes at a time for no apparent reason, my guess is the middle is more "stable"?”
 of 5 bubbles TravelerfromArizona, 20 Mar 2017 | Read review
“Avoid the ground floor”
 of 5 bubbles JohnEO, 12 Dec 2016 | Read review
“ask for a room on the second floor or higher; first floor is under renovation plus it is where the meetings rooms are located.”
 of 5 bubbles 114irac, 8 Dec 2016 | Read review
“The king size beds are awesome”
 of 5 bubbles hectormN78YJ, 18 Oct 2016 | Read review
“The hotel was very quite and friendly.”
 of 5 bubbles TerryR356, 27 Jul 2016 | Read review
5 of 5