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Royal Sonesta Houston Galleria

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#14 of 497 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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Royal Sonesta Houston Galleria
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896 Reviews from our TripAdvisor Community

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Showing 816: English reviews
Odessa, Texas
Reviewed yesterday NEW

We had a Beautiful & Wonderful stay!! Rooms, Beds, Robes, Food, Service was Awesome!! 4 thumbs up 👍🏼👍🏼👍🏼👍🏼!! Concerige Milton was Great, he took very good care of us. Whatever we needed the staff was friendly and very helpful. I do highly recommend the Royal Sonesta Houston Galleria to anyone that is staying in Houston.

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Thank Family L
Reviewed 3 days ago NEWvia mobile

The Royal Sonesta is very we maintained, and priced well, on some travel sites. The room was clean and comfortable, the parking garage is convenient, self parking is pretty expensive for being self parking. The Valet parking seems reasonable at like 8 bucks extra. You stop in front get out your stuff, and give them the keys. The valet parking...

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Helpful?
Thank Rendell W
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Rendell W, It was a pleasure to have you as our guest during your recent visit to Houston and we thank you for investing the time to share your comments. It warms us to read that you were able settle into our spacious rooms in comfort and that you found the hotel as a whole so welcoming. We appreciate...

Coon Rapids, Minnesota
Reviewed 1 week ago NEWvia mobile

I have never stayed at such an incredible place. Service was truly outstanding!! Tim Manriquez, Mercedes Arevalo, Miguel Diaz-Baez, Luis Aguilar, Ryan and Milton were outstanding amount many others. They bent over backwards to make sure I was happy as a clam. I was greeted with a glass of Chardonnay and a Goodie plate every evening in the Club Lounge...

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Helpful?
Thank ljschmidt
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear ljschmidt, Welcome to the Sonesta family! It was a pleasure to host you and your fellow conference-attendees and we thank you for taking the time to share your comments. We are delighted to read that you enjoyed being spoiled in The R Club, our concierge floor which provides guests with extra treats each morning and evening, and we appreciate...

Evansville, Indiana
Reviewed 1 week ago

This is a nice hotel with a friendly helpful staff. The room was well appointed but the bath was smaller than expected. The location is wonderful. It is a safe, clean, area with valet parking and self parking available. The bar and restaurant are nice as well. There are nice restaurant choices within close walking distance and it is approximately...

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Helpful?
Thank dcetraveling
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear dcetraveling, As you discovered, when in Houston, one must explore the culinary delights offered by our local restaurants and we are delighted to read that you made it a point to enjoy those in the Galleria area, including our own ARA. We thank you for sharing your detailed review, and most notably your wonderful comments regarding our team. It...

Winnipeg
Reviewed 1 week ago

great location and great staff. concierge staff especially good. very desirable location. front desk staff very efficient. restaurant staff friendly and efficient. front door staff very nice. reservation people very good. overall likely to return here when in houston.

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Thank lenpod
Management_Team_365, General Manager at Royal Sonesta Houston Galleria, responded to this review

Dear lenpod, We are thrilled to read that our Royal Sonesta colleagues won your heart and we thank you for sharing a review that highlights so many of our colleagues in the various departments of the hotel. It was a pleasure to host you and we look forward to you making yourself at home with us again when you next...

Mesquite
Reviewed 1 week ago

Our stay at the hotel was EXCELLENT! The staff was friendly and helpful and tended to our needs very well. Our room was very nice and spacious. Quiet and we had a great view of the city from our room. We lived it and we're planning on staying again.

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Thank mrjholt2
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear mrjholt2, It was a delight to spoil you and we are thrilled that you enjoyed your visit. We thank you for sharing such a magnificent review and we appreciate your comments regarding the gracious hospitality provided by our team. Once more, it was a pleasure to welcome you and we hope that we can do so again in the...

Houston, Texas
Reviewed 1 week ago

My car was hit in the parking garage, kept calling the loss prevention guy and he never got back with me. My initial experience was wonderful until my car that was parked was hit and it just seemed liked it was not a big deal to the hotel.

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Thank baffour2017
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Greetings, It was a pleasure to welcome you to Houston and we thank you for sharing your comments. We understand that you as your review was posting a member of our management team was able to speak with you about the incident that occurred. We are delighted to know that you are satisfied with the conversations that have taken place...

Houston, Texas
Reviewed 1 week ago

I enjoyed the time spent in the hotel thanks I will be back again Probably IN February Awesome Employees Very Nice Room And Food I think I may make this property my only stay when I'm in the area thanks again

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Helpful?
Thank bobby29brown
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear bobby29brown, Welcome to the family! We appreciate your kind comments, especially those highlighting the hospitality of our team. It warms us to know that you have confidence in knowing that you now have a home-away-from-home for future visits to Houston and we look forward to welcoming you back, hopefully, next month. Warm Regards, Arvin Missick Director of Operations

austin, United States
Reviewed 1 week ago

I only stayed for a brief night. I arrived late and left early so cant give a review of many things. I did eat in the Axis bar and the food was excellent. A little pricey but very good. Very nice place but very close to the Galleria and its traffic. A bit of freeway noise at night but all...

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1Thank James P
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear James, When you join us next, we hope you can settle in for a bit of a longer stay. It was a joy to welcome you if only briefly, and we hope we can do so again. We are delighted you had a chance to enjoy a bite at Axis and we invite you to let us know when...

Mapua, New Zealand
Reviewed 2 weeks ago

Lovely hotel and loved the room I was given (205). Location a short walk to The Galleria. Not so easy to get around the rest of Houston without a car but that would apply anywhere. Can't answer the value question as I don't know what I paid (packaged by travel agent).

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Thank Erica H
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Erica, We are delighted to learn that one of our travel agent friends introduced you to Royal Sonesta and that your experience with us was near perfection. As you discovered, our location is ideal, just a short walk to the Galleria Shopping Mall, and near many restaurants and attractions. Once more, we are pleased that you enjoyed your time...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Casual sophistication with modern appeal are what you’ll find at the Royal Sonesta Houston Galleria. Our AAA-rated Four Diamond property is at the heart of it all with dining and entertainment all within close reach. A premier destination among area hotels, Houston Galleria is yours to explore when you stay with us. Settle into our Galleria hotel in any one of the 485 freshly revamped guest rooms and suites—all thoughtfully appointed with your comfort in mind. Host a meeting, throw a gala or say “I do” with over 50,000 flexible square feet to choose from—an ideal spot for hotels near the Galleria in Houston, TX. Wind down with a cocktail at Axis Lounge or indulge in the globally inspired, locally wired fare at ARA restaurant. From the laid-back atmosphere and state of the art amenities to fine dining and location, our hotel in Houston Galleria is the perfect place to work, gather, rest or retreat. It’s all here at the Royal Sonesta Houston Galleria hotel. ... more   less 

Additional Information about Royal Sonesta Houston Galleria

Address: 2222 West Loop S, Houston, TX 77027-3502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM477 - RM1,245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Houston Galleria 4*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Expedia, Cheap Tickets, Travelocity, Hotels.com, Priceline and Jetsetter so you can book your Royal Sonesta Houston Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental
Hotel Style:
#9 Luxury Hotel in Houston
#14 Business Hotel in Houston
#34 Romantic Hotel in Houston
#48 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sonesta Houston Galleria staff and other travellers.
16 questions
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Questions? Get answers from Royal Sonesta Houston Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Francis in concierge great”
 of 5 bubbles lenpod, 11 Jan 2017 | Read review
“Ask for higher level rooms”
 of 5 bubbles ArdhiR, 4 Jan 2017 | Read review
“High floors away from the elevators.”
 of 5 bubbles 362ryanh, 31 Dec 2016 | Read review
“The swimming pool is o9n the fifth floor so bear rhis in mind if you like to swim.”
 of 5 bubbles 380Roger, 27 Dec 2016 | Read review
“Hotel without parking and breakfast”
 of 5 bubbles VictorB630, 14 Dec 2016 | Read review
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