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24/12/2017 25/12/2017
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    Hilton Garden Inn Houston NW/Willowbrook

    7979 Willow Chase Blvd, Houston, TX 77070-5743
    +1 855-618-4697
    Hotel website
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    24/12/2017 25/12/2017
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    Savings alert: 14% below average rate

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    Traveller (52)
    Room & Suite (38)
    Dining (7)
    • Excellent61%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “pf changs” (11 reviews)
    “every morning” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
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    Offers from Hilton Garden Inn Houston NW/Willowbrook
    Special Offer: Double Points,Every Stay
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (735)
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    1 - 5 of 697 reviews

    Reviewed 2 weeks ago

    First, let me say I am a loyal HHonor Diamond member. What happened to me at this property has been happening in about 3 out of 5 properties lately. I can deal with so many problems in hotels AND have a healthy respect for housekeeping....More

    Thank Gaye M
    Response from Houhn_gm, General Manager at Hilton Garden Inn Houston NW/WillowbrookResponded 2 weeks ago

    Thank you for being a diamond member and for feedback from your recent experience. It is disappointing to see such remarks, but I too expect more when traveling. I have shared your comments and the photo provided with my team to ensure they remain diligent...More

    Hotel's Favourite
    Reviewed 16 October 2017

    Stayed here for a Softball tournament and the staff went above and beyond! Two of our teammates were celebrating birthdays and when I asked if there was somewhere in the lobby we could meet and have cake? The night manager said, "Let me just open...More

    Thank the4ds2016
    Response from Houhn_gm, General Manager at Hilton Garden Inn Houston NW/WillowbrookResponded 17 October 2017

    We are thrilled to accommodate you and the team! Appreciate the great feedback and proud of the team, love the secondary play guidance as well. We look forward to welcoming you back and happy belated B-Day to your teammates.

    Reviewed 2 weeks ago via mobile

    Our room was really comfortable and the checkin process was terrific. We were treated very well as Diamond members. Breakfast was a disaster. Food that we could get was good, but zero wait staff help. Clean glasses were gone and I had to grab them...More

    Thank SR-1007
    Response from Houhn_gm, General Manager at Hilton Garden Inn Houston NW/WillowbrookResponded 2 weeks ago

    Thank you very much for the honest feedback from your recent experience and for being a Diamond Member with Hilton Honors. The leadership team and our staff aim to deliver an exceptional experience with all guests and it seems we fell very short of both...More

    Reviewed 2 weeks ago

    Great service , reasonable price and treated with professionalism. From the moment I called the hotel directly I was greeted with kindness and felt appreciated. It’s that customer service that makes it all so worth it !

    Review collected in partnership with Hilton Garden Inn
    Thank Enis A
    Reviewed 3 weeks ago

    I would love to stay there again! Loved the location. Great desk and space to work in my room. The bar was small, but the bartender was very nice. There were plenty of tables for our group to meet before dinner and breakfast. We did...More

    Review collected in partnership with Hilton Garden Inn
    Thank 123lesleyb
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    • Price range
    • US$97 - US$244 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Houston
    • #24 Business Hotel in Houston
    • #28 Romantic Hotel in Houston
    • #44 Best Value Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Hotwire, getaroom.com, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Hilton Garden Inn Houston NW/Willowbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Hilton Garden Inn Houston Northwest Hotel Houston ,
    • Hilton Houston ,
    • Houston Hilton
    Add Photo Photos
    Traveller (52)
    Room & Suite (38)
    Dining (7)
    Pool & Beach (7)
    Hotel & Grounds (48)
    Business Centre & Event Rooms (6)
    Bathroom (4)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    14 July 2017|
    Response from Houhn_gm | Property representative |
    We are a good Hour and fifteen minutes from NASA. We completed a complete remodel at the beginning of 2016.
    13 September 2016|
    Response from MOTRAVELERJoplin | Reviewed this property |
    I have no idea and would never stay at this hotel after accidentally going to the wrong hotel based on trip advisor map and hearing how rudely they treated a guest for trying to reserve their shuttle for a group to go to the... More
    17 June 2016|
    AnswerShow all 4 answers
    Response from MOTRAVELERJoplin | Reviewed this property |
    Think you didn't read my review! Mapquest sent us to this hotel instead of the Wyndham Garden Inn--they were extremely rude to not only us but the couple in front of us at the reception desk. Based on this I'd NEVER stay... More
    Room Tips
    "Go for high rooms"
    Read review
    "Avoid joining rooms for a quiet night."
    Read review
    "Higher floors have louder A/C unit noise avoid it."
    Read review
    "Third floor was just fine for us especially during a soccer tournament booked at the hotel"
    Read review
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