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The Sam Houston, Curio Collection by Hilton

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The Sam Houston, Curio Collection by Hilton
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361 Reviews from our TripAdvisor Community

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Showing 355: English reviews
New York City, New York
1 review
Reviewed 3 days ago NEW

Dirty bedsheets with holes in it, hair in the shower. Water bottles for purchase already opened and half empty. Doormen were nice, breakfast was good. Room was modern, but not clean. During the night you can hear the train.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank 953businesstraveller
Columbus, Ohio
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

Staff went out of their way to be friendly and helpful. Room was comfortable and nicely decorated. The bar served food with a limited menu: food was good but the service was a little slow. Convenient to many downtown locations and a nice feature of a free shuttle service to and from (with a tip of course) local restaurants.

Helpful?
Thank Freqtrvlrdrc
Tyson L, Director of Front Office at The Sam Houston, Curio Collection by Hilton, responded to this review

Hello Freqtrvlrdrc, Thank you for choosing to stay as our Guest and we definetly look forward to seeing you again. Best Regards, Tyson Lachniet More 

2 reviews
Reviewed 2 weeks ago

The hotel was very nice. Room layout and design exceeded my expectation. Staff extremely friendly and attentive. No complaints, got what I paid for! I would not hesitate to stay at this hotel again in the future.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank michaelry2016
Tyson L, Director of Front Office at The Sam Houston, Curio Collection by Hilton, responded to this review

Hello michaelry2016, Thank you for choosing to stay as our Guest and for taking the time to write this review. We look forward to seeing you again. I hope that we exceed your expectations next time. Best Regards, Tyson Lachniet More 

Philadelphia, United States
2 reviews
Reviewed 2 weeks ago

This is Hilton's attempt at a boutique hotel in an historic building, but they are out of their league. Kimpton knows how to do this very well. They need to fix the tile work in the entrance and get the restaurant up and running--should not be offline for more than a few weeks.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Christine H
Tyson L, Director of Front Office at The Sam Houston, Curio Collection by Hilton, responded to this review

Hello Christine H, Thank you for choosing to stay as our Guest and for this valuable feedback from your experience. The tile you are referring to, at our front entrance, is preserved and protected by the Historic Hotel Society since it is the original tile that was there when The Sam Houston opened in 1924. I will definitely look into... More 

Tomball, United States
1 review
Reviewed 2 weeks ago

This hotel was nice enough, was clean, in walking distance of many great bars and restaurants. Unfortunately the staff was rude, slow, and unhelpful. They did not have room ready with extras I ordered prior to arrival. In addition, the front desk was rude and unapologetic for all the mistakes that occurred over the weekend.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank leanneg609
Tyson L, Director of Front Office at The Sam Houston, Curio Collection by Hilton, responded to this review

Hello leanneg609, Thank you for choosing to stay as our Guest and for taking the time to provide this feedback. I am sorry to hear that my team did not exceed your expectations. This is unacceptable and not taken lightly. I would like to discuss this in detail if you have the time. Please contact me at the property or... More 

Newport News, Virginia
Level Contributor
5 reviews
Reviewed 3 weeks ago

Hotel is a Hilton brand hotel. Room was very nice but small. Mattress and pillows were very comfortable. Room and bathroom were very clean. Outside Entry into hotel needs some work. Tile and cement broken up. Was expecting to have coffee available in the afternoon in the lobby but was only present in the morning. Fruit in the lobby was... More 

Helpful?
Thank Toni B
Tyson L, Director of Front Office at The Sam Houston, Curio Collection by Hilton, responded to this review

Hello Toni B, Thank you for choosing to stay as our Guest and for taking the time to write this review. The front entrance tile work is the original tile that was laid when The Sam Houston opened in 1924. It is preserved and protected by the Historic Hotel Society. I am sorry to see that you kept bumping into... More 

West Caldwell, New Jersey
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Rooms (and bathrooms) are renovated and modern. Restaurant was being renovated when I was there, but the bar staff (serving from a limited menu) was very helpful. Overall staff was excellent and helped make the stay good. I particularly appreciated the complimentary van service to convention center and other nearby sites.

Helpful?
Thank Sosso1515
Tyson L, Director of Front Office at The Sam Houston, Curio Collection by Hilton, responded to this review

Hello Sosso1515, Thank you for choosing to stay as our Guest. I am thrilled to see that you enjoyed your time with us. We look forward to seeing you back once our restaurant, The Pearl, is open. Thank you again and have a wonderful day. Best Regards, Tyson Lachniet More 

Midlothian, Texas
1 review
Reviewed 3 weeks ago

The hotel was beautiful. I was a wonderful stay the accommodations were great and the people were incredibly nice. Parking was a slight issue. That was the only fault I could find as well as finding help up to my room with some of my baggage.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank 707marcis
Tyson L, Director of Front Office at The Sam Houston, Curio Collection by Hilton, responded to this review

Hello 707marcis, Thank you for choosing to stay as our Guest and for taking the time to write this review. I am personally working on making sure we always have someone available to assist our Guest with Luggage. We look forward to seeing you again and have a wonderful day. Best Regards, Tyson Lachniet More 

home
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

The hotel is unique, well situated in the historic district, close to great food. The rooms are well appointed. The bartender Rena is skilled and friendly. Downside- the hotel smells bad- the lobby in particular smelled like the door to a public washroom was open somewhere. Also, for the price you pay, water should be free but they wanted $3-$4... More 

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank MindatLarge
Tyson L, Director of Front Office at The Sam Houston, Curio Collection by Hilton, responded to this review

Hello MindatLarge, Thank you for choosing to stay as our Guest during your recent visit to Houston. I am sorry you were affected by a maintenance issue we had however this has been resolved. We do offer the Voss Water for sell with the Mini Bar items in the room, however next time ask us here at the desk, as... More 

Tulsa, Oklahoma
1 review
Reviewed 3 weeks ago

Great hotel, love all the restoration work and the spacious rooms. Enjoyed the combination of contemporary, Texas and traditional feel. Also appreciated the fact that hallway noise was never a problem.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank 570dixiem
Tyson L, Director of Front Office at The Sam Houston, Curio Collection by Hilton, responded to this review

Hello 570dixiem, Thank you for staying as our Guest and for writing this wonderful review. We hope to see you again soon once our Resturant is completed as well. Thank you again and have a wonderful day. Best Regards, Tyson Lachniet More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sam Houston Hotel, first opened in 1924, has completed a complete renovation in the Spring of 2013. A perfect mixture of contemporary design and Texas culture, The Sam meets all of your business or leisure needs. Each of The Sam's spacious rooms come equipped with the latest conveniences, such as LED TVs, WiFi with up to 20mb of bandwidth, and Keurig coffee makers. Our hotel is ideally located downtown in the central business district, walking distance to all major event venues, restaurants/bars, and the Metro light rail. A truly Houston boutique hotel, the new Sam Houston Hotel is one-of-a-kind. ... more   less 

Additional Information about The Sam Houston, Curio Collection by Hilton

Address: 1117 Prairie St, Houston, TX 77002-3118 (Formerly Alden Houston)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM569 - RM1,227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sam Houston, Curio Collection by Hilton 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Alden-Houston Hotel Houston
Houston Alden Hotel
Hotel Style:
#32 Luxury Hotel in Houston
#56 Romantic Hotel in Houston
#78 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Sam Houston, Curio Collection by Hilton staff and other travellers.
1 question
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Questions? Get answers from The Sam Houston, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a huge hotel and you don't have to walk very far from the elevator to get to your room.”
 of 5 bubbles Freqtrvlrdrc, 22 Nov 2016 | Read review
“Best views are on 8, 9 and 10th floors.”
 of 5 bubbles tonib97, 14 Nov 2016 | Read review
“Be sure to ask for a room with ice if you need that, when we stayed, machines were not on all floors.”
 of 5 bubbles KansasExplorer5115, 26 Aug 2016 | Read review
“Rooms facing Prairie Street are going to hear the night life, so ask when you book.”
 of 5 bubbles jacy726, 7 Aug 2016 | Read review
“My experience is that all are good”
 of 5 bubbles , 25 Jul 2016 | Read review
5 of 5
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