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The Sam Houston, Curio Collection by Hilton

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397 Reviews from our TripAdvisor Community

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Showing 391: English reviews
kansas
Reviewed 22 July 2014 via mobile

I stayed at this hotel to be close to minute maid park for the beyonce & jay z concert . I found staff to be very unprofessional at the front desk, with an offensive overal odor in the lobby. Location was great and free shuttle was available. Beds were very worn and flimsy.

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Thank vacay32
Reviewed 21 July 2014

Our son's team chose this hotel to stay in for a tournament. It isn't really meant for children, although the boys are 17. It didn't matter to the staff. They were extremely helpful with everything from restaurant recommendations, to bringing plates, cups and napkins to our impromptu pizza party in the lobby. Having just taken away the flavored water in...

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1Thank Joanne H
Elkins Park, Pennsylvania
Reviewed 19 July 2014

What a relief to come into the cool dark sophisticated lobby of this hotel after a sweltering Houston afternoon. Room was modern, clean, and minimalist. Staff is nice and they have a courtesy van that will drop u off and pick u up from local destinations. Good location too. One caveat---dont pay for the $27/day parking. Instead get a $7/day...

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1Thank Debra S
Greenville, Texas
Reviewed 19 July 2014 via mobile

My wife and I wanted a hotel situated close to Minute Maid ball park.. The idea was to walk to the ball field but we took the courtesy van. The driver met us at the designated point when the game was over. The hotel was functional but smacked of being institutional in that amenities were limited. The staff was helpful...

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Thank Boxcar Jim S
Raynham, Massachusetts
Reviewed 15 July 2014

staff was overall friendly but not much help. were accosted by homeless people our entire stay--never felt safe in the environment- were also told that we had complimentary breakfast which we were charged for---on a positive note the bartender chris was very nice--will never go back again

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Thank Barbara M
Baton Rouge, Louisiana
Reviewed 27 June 2014

went to Houston on short notice and booked sam Houston due to downtown location. for the price it was one of best deals I have had in Houston. More pleasantly the staff were fantastic. Very nice, accommodating, and helpful. Will stay again

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1Thank G1232014
Reviewed 27 June 2014

How can you possibly eat in a restaurant at a hotel that has such bad housekeeping policies? The glasses provided for drinking water smell like scummy cleaning towel. How can you expect your guest to get a good nights sleep with no shades on the windows? In spite of a pseudo face lift and groovy location, this has truly been...

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1Thank Dumiswalker
louisiana
Reviewed 2 June 2014

My husband and I stayed at the Sam Houston Saturday, May 31st and went to an Astros Game. From the time we were meant at the valet curb by Mamondou the valet supervisor to Olena the front desk agent we had excellent treatment. Even though they had two weddings taking place that day/night they treated us like we were the...

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Thank kajunana
Brenham, Texas
Reviewed 29 May 2014

My husband and I overnighted rather than driving back to the country from Houston. I choose this hotel as I know someone who had stayed at a corporate event earlier that year. The hotel looks great - the refurbishing of an old style hotel was done good - ie. its rather small spaces, nothing grand. Our room over looked a...

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Thank banana3tx
Nick M, General Manager at The Sam Houston, Curio Collection by Hilton, responded to this review

Thank you for staying with us in February!! I apologize that you were exposed to renovations that included plumbing work during your stay. Fortunately, that work is complete, and we're happy to have you back at no charge so that you can experience The Sam in its true form. Please contact me directly when your plans bring you back to...

Global
Reviewed 3 May 2014

Front desk staff helpful and very courteous. Bathroom large and modern. Very comfortable bed and pillows. Good quality in-room coffee and tea. Good quality bathroom toiletries. Doormen need to open door for in and outs of guests. Hotels provides complimentary car service.

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Thank ConTraveller

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sam Houston Hotel, first opened in 1924, has completed a complete renovation in the Spring of 2013. A perfect mixture of contemporary design and Texas culture, The Sam meets all of your business or leisure needs. Each of The Sam's spacious rooms come equipped with the latest conveniences, such as LED TVs, WiFi with up to 20mb of bandwidth, and Keurig coffee makers. Our hotel is ideally located downtown in the central business district, walking distance to all major event venues, restaurants/bars, and the Metro light rail. A truly Houston boutique hotel, the new Sam Houston Hotel is one-of-a-kind. ... more   less 

Additional Information about The Sam Houston, Curio Collection by Hilton

Address: 1117 Prairie St, Houston, TX 77002-3118 (Formerly Alden Houston)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM607 - RM1,410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sam Houston, Curio Collection by Hilton 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Alden-Houston Hotel Houston
Houston Alden Hotel
Hotel Style:
#31 Luxury Hotel in Houston
#56 Romantic Hotel in Houston
#78 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Sam Houston, Curio Collection by Hilton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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