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My husband and I stayed here February 17th, 2017 for my cousins wedding here in downtown Houston. Upon arrival the valet area seemed over crowded for the large volume of rooms this hotel has. Once we went inside we were very happy with the hotel!...More
Stayed at this hotel for one night to attend a company holiday party hosted in same hotel. Room was very nice, albeit a little small. Bathroom made up for it as it was oversized. Front desk staff and attendants were very nice and helpful.More
Thank Wyatt S
Response from Edward T, General Manager at Magnolia Hotel HoustonResponded 20 January 2018
Dear Wyatt S-
Thank you for telling us about your recent experience at Magnolia Houston. We hope that should your plans bring you back to our area, you will stay with us again.
Have a great New Year and come back to visit us soon!...More
I use to love this hotel. It is now a pet friendly hotel and pet hair was all over the room. Also the headboard was scratched from pet claws. I asked to move to another room. This headboard was also destroyed. It is nothing like...More
1 Thank trobeyjohnson
Response from Edward T, General Manager at Magnolia Hotel HoustonResponded 1 week ago
Thank you for your comments trobeyjohnson.
We appreciate that you took the time to tell us about your recent stay. I certainly apologize for the issues you encountered in your room. Our headboards are scheduled to be replaced in our upcoming renovation and unfortunately a...More
We stayed here for New Years Eve as we were celebrating nearby in Downtown. Everything was fantastic and comfortable throughout! We didn't stay much in the room, but got a great night sleep with a clean and spacious bathroom- not much more to ask for!More
Response from Edward T, General Manager at Magnolia Hotel HoustonResponded 3 weeks ago
Thank you for your lovely comments and for taking the time to tell us about your experience.
It is our goal to ensure that you have a great stay with us and it is so satisfying to hear that you were genuinely pleased...More
As an SPG Gold member, I am always drawn to SPG properties...which is why I chose the Magnolia on a recent trip. I had been there before and was satisfied. Not blown away, but satisfied. My last visit, however, was very disappointing as there were...More
Response from Edward T, General Manager at Magnolia Hotel HoustonResponded 4 weeks ago
Thank you for your comments regarding your recent stay. I certainly apologize if the services you received during the recent ice storm in Houston were less than your expectations. Unfortunately we were unable to provide full service in some areas due to an...More