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Hilton Americas - Houston

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Traveller (768)
Room & Suite (289)
Dining (52)
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Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“convention center”(515 reviews)
“toyota center”(347 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from Hilton Americas - Houston
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Americas - Houston
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,091)
There are newer reviews for Hilton Americas - Houston
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2,963 results
Traveller rating
1,931
830
165
31
6
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1,931
830
165
31
6
Show reviews that mention
All reviewsconvention centertoyota centerthe executive loungediscovery greenminute maid parksky bridgegreat hotellarge hotelattending a conferencehouse of blueslobby barwithin walking distanceself parkingdowntown areaastros gameindoor poolbusiness trip
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291 - 295 of 2,963 reviews
Reviewed 9 August 2017

We used this hotel as we were going to a concert next door at the Toyota Center that night. Perfect location as EVERYTHING was easy little walk. Park you car and forget it. We got there around 4PM and there was a long line so...More

1  Thank wacotom
Response from HiltonAmericas, General Manager at Hilton Americas - HoustonResponded 13 August 2017

Dear wacotom, Thank you for taking the time to share your experience with others. We are grateful to have been your hotel of choice when visiting Houston to attend a concert at the Toyota Center. We look forward to your return. Regards, JACQUES D'ROVENCOURT General...More

Reviewed 8 August 2017 via mobile

Attended a business meeting here and the hotel is absolutely beautiful. Did not stay overnight in the hotel so cannot speak to a lot of the services but the other reviews I see look pretty good. The food I had during my meeting was outstanding....More

2  Thank EventPlanner_7186700
Response from HiltonAmericas, General Manager at Hilton Americas - HoustonResponded 11 August 2017

Dear EventPlanner_7186700, Thank you for sharing your great experience with others. We have shared your comments regarding the outstanding meal you had with our culinary team. We look forward to hosting you again when your meeting plans bring you back to the Hilton Americas-Houston. Regards,...More

Reviewed 8 August 2017

Beginning with the valet to checking out, the service staff was outstanding. The room was exceptionally clean. The noise level was at a minimum. The breakfast staff were friendly and accommodating. The breakfast buffet selection was very good, especially the fruit and the omelette selection....More

Review collected in partnership with Hilton Hotels & Resorts
3  Thank Elena J
Response from HiltonAmericas, General Manager at Hilton Americas - HoustonResponded 11 August 2017

Dear Elena J, Thank you for your review. We appreciate you choosing us as your hotel of choice while attending the Lionel Richie at the Toyota Center. We are fortunate to be the closest hotel to the Toyota Center which makes us the most convenient...More

Reviewed 7 August 2017

What a perfect place to stay downtown, either for a concert, convention, or ballgame!! We stayed for one evening as we attended the Queen concert, and it was well worth it! We thoroughly enjoyed Pappasito's, the bar, and the restaurant in the morning!!More

3  Thank LBlowers48
Response from HiltonAmericas, General Manager at Hilton Americas - HoustonResponded 11 August 2017

Dear LBlowers48, We appreciate you taking the time to share your great experience at the Hilton Americas-Houston with others. Thank you for staying with us and we look forward to the opportunity to serve you again. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON t: +1...More

Reviewed 7 August 2017

The food was awful. The staff didn't care. I was charged without my authorization and the plumbing was so loud I couldn't sleep the first night. The parking fees are outrageously priced. I paid over $100 just to have my car parked for 3 nights....More

Review collected in partnership with Hilton Hotels & Resorts
Thank angelmL1670VC
Response from HiltonAmericas, General Manager at Hilton Americas - HoustonResponded 11 August 2017

Dear angelmL1670VC, Thank you for your feedback. We apologize that your experience was below average. Please contact me at any time so I may personally be of assistance on any future hotel room needs you may have in Houston so we may provide you with...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$125 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Houston
#1 Family Hotel in Houston
#3 Spa Hotel in Houston
#5 Business Hotel in Houston
#5 Luxury Hotel in Houston
#7 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Houston
#1 Family Hotel in Houston
#3 Spa Hotel in Houston
#5 Business Hotel in Houston
#5 Luxury Hotel in Houston
#7 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (768)
Room & Suite (289)
Dining (52)
Pool & Beach (37)
Business Centre & Event Rooms (15)
Family and Play Areas (1)
Amenities (1)
Questions & Answers
Ask a question
travelbug65
18 May 2018|
AnswerShow all 6 answers
Response from HiltonAmericas | Property representative |
Dear travelbug65, Thank you for your inquiry. The Galleria, some of the world's best shopping, is not far from the hotel. We recommend using Uber or Lyft for the best value in transportation. Please feel free to text us at... More
1
Vote
Peyton T
10 May 2018|
Answer
Response from HiltonAmericas | Property representative |
Dear Peyton T, Thank you for your inquiry. Check in time is 3:00 pm. If we do have rooms available earlier, we do try to accommodate early arrivals. Please feel free to text us at 713.322.7500 if you have any additional... More
0
Votes
SHerry W
9 May 2018|
AnswerShow all 2 answers
Response from HiltonAmericas | Property representative |
Dear SHerry W, Thank you for your inquiry. The official address for the parking garage is 1710 Polk Street. The hotel address is 1600 Lamar. The garage is connected to the hotel via a skybridge. Self parking is $24 for 24... More
0
Votes
Room Tips
"We stayed on 18th floor and very quiet."
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"Ask which rooms are closer to convention center if that is of interest to you."
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"ask for a room with a view on a high floor"
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"View of the park room begins on the 19th floor, I think?"
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