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Hilton Garden Inn Houston NW America Plaza

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Traveller (92)
Room & Suite (179)
Pool & Beach (21)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(98 reviews)
“fire pit”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Houston NW America Plaza
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Houston NW America Plaza
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (835)
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795 results
Traveller rating
617
121
34
9
14
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617
121
34
9
14
Show reviews that mention
All reviewsfront deskroad constructionfire pitgreat hotelrestaurant staffexcellent customer servicehotel staythe entire staffa wonderful stayi highly recommend this hotelfitness centerconvenient locationbusiness tripfree breakfasthgibeltway
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1 - 5 of 795 reviews
Reviewed 4 days ago via mobile

I’d like to compliment the exemplary service provided by Kurwin and Oscar during my recent stay. I needed assistance with my car (keys locked in). Much to surprise they were able to handle the situation within 15 minutes. Thank you to the desk staff who...More

Thank Rick J
Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded today

Thank you for your kind words. We are glad that Kurwin and Oscar could assist in a time of need! We are always proud of how they represent our hotel! We hope to see you again soon.

Hotel's Favourite
Reviewed 22 January 2018 via mobile

A very nice hotel with great service. Situated not far from downtown Houston, and only about 25 minutes from Bush International Airport. The desk is attentive and the rooms are excellent. Spacious and very clean. There is s small bar downstairs where you can get...More

Thank NJTNY
Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded 24 January 2018

Thank you for your comments, we appreciate the feedback and hope you choose the Hilton Garden Inn on your next visit!

Reviewed 4 days ago via mobile

Thank you! Great stay and very accommodating for our group. The inexpensive conference room was very helpful and the gentlemen managing it was extra kind plus helpful. Also, thank you for the free upgrade. Thank you again!

Thank SeaHawk14
Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded today

Hello! We are happy you enjoyed your stay with us! We hope to see you again on your next trip to Houston!

Reviewed 6 days ago

This HGI (like most all) is excellent. Great amenities, people and service. Restaurant is top notch as well. I highly recommend this property to all, whether business or pleasure. I am a Diamond member and consider this HGI one of the best I have stayed...More

Review collected in partnership with Hilton Garden Inn
Thank timmB4292ZL
Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded today

Thank you for your amazing review! We aim to represent the brand to the highest standard and are happy you took notice! We hope to see you again soon!

Reviewed 1 week ago

We tried this property based on TA reviews and I am so glad we did. The hotel is quite new and very nice. It is very clean with good beds. The staff was very helpful. I was having trouble getting onto their wi-fi and the...More

Thank lorfor57
Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded today

Thank you for your review! If you ever need anything, we are a ring away! We hope to see you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$86 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Houston
#4 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Houston
#4 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (92)
Room & Suite (179)
Pool & Beach (21)
Dining (19)
Amenities (46)
Business Centre & Event Rooms (4)
Questions & Answers
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Patricia F
23 May 2017|
AnswerShow all 3 answers
Response from joycelync2017 | Reviewed this property |
GBHI is at least an hour away (modest traffic conditions). Recommend the HGI at airport or HGI in Spring, TX (North Houston).
1
Vote
Neverstopb
9 July 2016|
AnswerShow all 3 answers
Response from Luis_F_HGI | Property representative |
Hello, Thank you for your question. We unfortunately don't have pay per view here at the hotel. Thank you,
0
Votes
Neverstopb
9 July 2016|
AnswerShow all 3 answers
Response from Steve K | Property representative |
We do not have pay per view movies. We have Direct TV and offer a large selection of channels.
0
Votes
Room Tips
"Can recommend the Jr Suite for extra room and place to work."
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"No noise heard from other rooms or highway considering it was by the highway."
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"Get your room temperature the way you want it ASAP"
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"I had a room on the fifth floor facing the back and it was very quiet with a good view."
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