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I've stayed at this hotel numerous times, and most visits have been very pleasant and at a good price. This would be my feeling during this stay, but for the abominable check-in experience. I arrived at about 5:30 pm with a reserved room. Nothing was...More
Unfortunately I stayed at this Holiday Inn Express in Houston for one night. Found a charge on my credit card for 150.00 for a coffee pot and a towel they said was missing.
Don't drink coffee.
Didn't look at the coffee pot ,touch it or...More
Thank ty b
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston Energy Corridor-W OaksResponded 20 July 2016
Dear ty b,
While I regret to read about your experience, I appreciate that you have shared this with us. Please allow me to follow up on your concerns and have the opportunity to regain your faith in our hotel. I have sent you a...More
We stayed there for a business trip in May. The hotel is next to George Bush Park so it was quiet but still near a lot of restaurants and shopping. Our room was very clean and spacious. The breakfasts were good and my husband loved...More
I stayed there for one night. They charged me for 2. I have been trying to resolve this for a week now. The manager refuses to talk to me. The front desk keeps saying she is not there or too busy. I keep leaving messages...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston Energy Corridor-W OaksResponded 7 June 2016
Thank you for your review regarding your recent stay at Holiday Inn Exp Houston Energy Corridor-W Oaks, TX. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you...More
We misread the map when choosing this hotel, and it was much farther from the downtown area than we thought. The hotel is fantastic, the staff is wonderful, and we had a great stay there. The breakfast is above average, and there is a Logan's...More
US$93 - US$132 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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