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JW Marriott Houston Downtown

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Traveller (301)
Room & Suite (187)
Dining (47)
Overview
  • Excellent77%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“steel beams”(10 reviews)
“houston downtown”(35 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
5 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,019)
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995 results
Traveller rating
753
154
49
18
21
Traveller type
Time of year
LanguageEnglish
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753
154
49
18
21
Show reviews that mention
All reviewsnespresso machinesteel beamshouston downtownturn down servicesoaking tubthe concierge loungehuge tvroom servicebeautiful hotelbars and restaurantslight railcar serviceluxury hotelvalet parkingupon checkking suitehotel stay
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1 - 5 of 995 reviews
Reviewed yesterday

The rooms are technically advanced...room service is via iPad...the staff is friendly, the location is prime, the rooms are serene and the bed is comfortable..nice big screen TVs and open dressing area, but...be prepared for a tiny shower and toilet room, combined..with a frosted glass...More

Thank Sleopard41
Reviewed yesterday via mobile

My room was soooo nice and clean. The hotel is not too big which was nice. The concierge lounge is huge, comfortable with great amenities. The JW is just a short drive from Bush Airport. I hope to be back at this hotel very soon.

Thank Cardstunts
Reviewed yesterday via mobile

My wife and I recently stayed at the JW Marriott in Downtown Houston and we loved our stay. The rooms and lobby were nice and the service was awesome. The location is close to a lot of downtown attractions as well. Before leaving, we had...More

Thank Clint C
Reviewed 5 days ago via mobile

Staff friendly and room was very clean. Concierge Floor and dining area was nice and staff very helpful. Excellent location with nearby attractions downtown. Beautiful Lobby and restaurant had good food and service.More

Thank John W
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 3 days ago

Dear John W, Thank you for taking the time to leave us a fine review of your stay. It sounds like you had an enjoyable experience, from friendly staff, to the rooms being clean, the amenities and location downtown. We hope to impress you during...More

Reviewed 1 week ago via mobile

Stayed at the hotel overnight during a business trip. Got upgraded to a suite, which was very nice. Power bar in the middle of the table is a nice touch. Just a bit more attention needed cleaning, but overall excellent hotel.

Thank Andrew T
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 6 days ago

Dear Andrew T, Thank you for taking the time to leave your feedback of your stay with us. We will let our managers know of your constructive feedback. We appreciate your time and hope to have you over the hotel again soon.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$217 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Houston
#3 Luxury Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$217 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Houston
#3 Luxury Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (301)
Room & Suite (187)
Dining (47)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
zavarehjennifer
3 August 2018|
AnswerShow all 4 answers
Response from StephenNBA | Reviewed this property |
No question they will hold your luggage. Certain they can accommodate your valuable needs as well.
0
Votes
zavarehjennifer
3 August 2018|
AnswerShow all 5 answers
Response from johntO3966SI | Reviewed this property |
The breakfast there was very good.
0
Votes
Mark232423
29 May 2018|
AnswerShow all 4 answers
Response from Magen P | Property representative |
Hi Mark, Thank you for being interested in booking in the JW Marriott Houston Downtown. Yes, both parking and breakfast is an additional charge.
0
Votes
Room Tips
"higher floor better view, be sure and give time for valet"
Read review
"The upgrade package is worth it. We enjoy the daily breakfast, snacks , and drinks."
Read review
"Accessible King With Sofa"
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"As always, stay away from rooms by the elevators."
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