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The rooms are technically advanced...room service is via iPad...the staff is friendly, the location is prime, the rooms are serene and the bed is comfortable..nice big screen TVs and open dressing area, but...be prepared for a tiny shower and toilet room, combined..with a frosted glass...More
My room was soooo nice and clean. The hotel is not too big which was nice. The concierge lounge is huge, comfortable with great amenities. The JW is just a short drive from Bush Airport. I hope to be back at this hotel very soon.
My wife and I recently stayed at the JW Marriott in Downtown Houston and we loved our stay. The rooms and lobby were nice and the service was awesome. The location is close to a lot of downtown attractions as well. Before leaving, we had...More
Staff friendly and room was very clean. Concierge Floor and dining area was nice and staff very helpful. Excellent location with nearby attractions downtown. Beautiful Lobby and restaurant had good food and service.More
Thank John W
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 3 days ago
Dear John W,
Thank you for taking the time to leave us a fine review of your stay. It sounds like you had an enjoyable experience, from friendly staff, to the rooms being clean, the amenities and location downtown. We hope to impress you during...More
Stayed at the hotel overnight during a business trip. Got upgraded to a suite, which was very nice. Power bar in the middle of the table is a nice touch. Just a bit more attention needed cleaning, but overall excellent hotel.
Thank Andrew T
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 6 days ago
Dear Andrew T,
Thank you for taking the time to leave your feedback of your stay with us. We will let our managers know of your constructive feedback. We appreciate your time and hope to have you over the hotel again soon.