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Extended Stay America - Houston - Katy Freeway - Energy Corridor

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Traveller (31)
Room & Suite (17)
Dining (2)
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Overview
  • Excellent23%
  • Very good19%
  • Average14%
  • Poor14%
  • Terrible30%
27 Dec 2017
“Good”
23 Jul 2017
“Wasn't to happy”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Houston - Katy Freeway - Energy Corridor
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Offers from Extended Stay America - Houston - Katy Freeway - Energy Corridor
Special Offer: Save up to 10% TODAY!
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Reviews (42)
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1 - 5 of 42 reviews
Reviewed 6 days ago via mobile

Me and my wife was here for her birthday. We loved their extra spacious room with decent amenities available. Customer service was on point. It’s great value for your money spent. If you looking for reasonable price hotel with limited service this is best option....More

Thank Karbolorbo
Response from 00esa, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 5 days ago

Thank you for choosing Extended Stay America for your wife’s birthday celebration. We are delighted to know you loved our well-equipped room and that you found us to be a good value. It was a pleasure hosting you both, and we look forward to your...More

Reviewed 6 days ago

I'm currently living in room 102 and I have just completed 30 days here. The staffs at the reception have been very kind to me and very respectful. I haven't had any issues yet living here. The rates is really good. They also have a...More

Thank Lionel D
Response from 00esa, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 5 days ago

Lionel, thank you for the wonderful feedback of Extended Stay America. We are thrilled to know you loved the service provided by our courteous staff and that you are having a perfect stay. Your compliments will be shared with Mohammed for doing a great job....More

Reviewed 6 days ago via mobile

Ali, the manager, he will accommodate all your needs. He is very kind and has good customer service. We had an issue once, but took good care of the finishing results. I love the staff from Mychelle to Valerie. Hotel is clean, I have enjoyed...More

Thank oliviarankin
Response from 00esa, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 5 days ago

Thank you for the glowing feedback of Extended Stay America. We are delighted to know you both loved the excellent service provided by our associates and that you had a great stay here. Your feedback will be shared with Ali, Mychelle, and Valerie. Thanks again,...More

Reviewed 13 May 2018 via mobile

After traveling 5 hours, we were expecting a room, because I had made a reservation and got a confirmation. What a surprise when I went to check in, and was told they were sold out. The only room available was torn up for the cable...More

Thank Lasvegans
Response from 00esa, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 13 May 2018

We are terribly sorry about the issue you experienced with your reservation. Your comments have been discussed with our associates, and we are reviewing our procedures to ensure this does not happen again. Thank you for your feedback, and we hope you will give us...More

Reviewed 19 February 2018

There were many problems with this motel. The front door closes early and you need to use two other doors, however, one of those doors was out of order and you would have to use a different door that was very far from the elevator....More

Review collected in partnership with Extended Stay
Thank chico_mendez1974
Response from 00esa, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 20 February 2018

Mendez, please accept our sincere apologies for the issues you experienced and regret the inconvenience caused. We have taken a note of your feedback and have discussed it with the concerned team to ensure we deliver a pleasant experience to all our future guests. We...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Breakfast included
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$52 - US$68 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$52 - US$68 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (31)
Room & Suite (17)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Room Tips
"First floor rooms are pretty good."
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"Pick a different hotel."
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"Don't this hold place is smoke friendly, whatever your choice of smoke. Trust me they smoke here all day..."
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"down the road"
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