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Courtyard Houston by The Galleria

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#141 of 504 Hotels in Houston
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Courtyard Houston by The Galleria
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319 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Houston by The Galleria
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Showing 301: English reviews
Reviewed 26 October 2014

I stayed in this hotel for several nights on business. The front desk staff is wonderful, very accommodating & professional. The hotel itself is nice, it's really a typical Courtyard -- the pictures make it look like some kind of glamorous 5 star 'high roller' type of spot, but once you get in there, you see that it's really just...

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Helpful?
Thank JSalge05
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the great review. It was our pleasure to serve you and we are happy to hear you had a great stay with us. We look forward to having you back soon.

Reviewed 13 October 2014

the staff is very friendly and helpful in particular the front disc. the front door car parking staff are very friendly and they help direct you to the best near by places for shopping and food. i have stayed in this hotel more than once and many stores open 24 hrs walking distance from the hotel

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1Thank Ali A
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

WOW! Thank you for the great review. It was our pleasure to serve you during your stay. We look forward to having you back sooner than later.

Reviewed 9 October 2014 via mobile

The hotel is just fine for business purposes; but the staff go out of their way to REALLY make you feel welcome. I had many other choices and a platinum status with other chains, but I'll come back to this hotel just because of the wants of its staff. Thank you!

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1Thank Travelhater
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for taking the time to do a review on the hotel. We are excited to hear about your comments regarding the service. Service and cleanliness are our top 2 priorities here at the hotel. We really appreciate your feedback. Thank you for staying with us.

Tallahassee, Florida, United States
Reviewed 27 September 2014 via mobile

I was in Houston for a business conference. The trip started out horribly with lost luggage in the airport. But upon checkin at this hotel i want to give Kudos to the front desk staff especially Gina, and D'Aundria (she had only been there for a month) they were so friendly and accommodating. They made sure we had things in...

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1Thank LeNedra I
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the great review! We are happy to hear everything worked out and the front desk was able to make a miserable situation into a great experience. We look forward to having you back at our hotel in the future!

Jakarta, Indonesia
Reviewed 25 September 2014

If you need to stay near Galleria area in Houston and you want a no frills hotel that is quiet, comfortable and wont break the bank, Courtyard is the place to be. We have been here for a week and will be happy to stay here again. The great experience starts at the front desk, the staff here are genuinely...

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1Thank Aegisint
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the detailed review on your recent stay with us. It was great to hear your experiences about every department in the hotel. It was our pleasure to serve you and we hope to have you back sooner than later. Thank you!!

Arizona
Reviewed 16 September 2014

Starting with the positives, we had no screen in the sink faucet, and no COLD water! Reported to desk & they were extremely polite & fixed immediately. However, the a/c in the room (the old under-window style) woke us up repeatedly... the rooms are very adequate, nothing remarkable. The final blow came when we checked out, went to the 'private'...

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Thank LuvWineAndCheese
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for taking the time to write a review on our hotel. Thank you for the kind words. We apologize for the truck issue in the garage. It was a rental truck by one of our guests. We are investigating the situation. This is not a common occurrence at out hotel or for that matter in the Galleria area....

South Texas
Reviewed 11 September 2014

Our family stayed at the Courtyard Marriott Galleria (4 rooms) for a long weekend during August. The hotel is very convenient to the Galleria and the shoppers is our group really enjoyed that aspect. The rooms were nice, clean and the check-in was easy. The hotel is a little difficult to find the first time you are looking for it...

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Thank JRHUGH50
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the review. It was our pleasure to serve you. We look forward to having you back at our hotel soon. Thank you for staying with us.

San Diego
Reviewed 10 September 2014 via mobile

I stay at a lot of Courtyards for business. I am used to their limited dinner menu. However this location only served food in the bar area, and I had to order from the bartender. The menu was one piece of crumpled up paper that looked like it had been photocopied 50 times - with just a few entree options....

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Thank thebruckers
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for taking the time writing this review. I am personally going to look into why your experience at our bar was not to the standards we expect around here. The food and beverage service and food quality is one of our most prized amenities here at our hotel. Therefore, we will look into your concerns and find out...

Texas
Reviewed 8 September 2014

If you are going to stay in Houston and you don't need to stay downtown, the Galleria is the place to be. This Courtyard is right there and you can walk to everything you can ever want or needs. Parking is a reasonable $16 a day. Staff is courteous, the rooms are always clean. I choose this hotel often when...

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Thank Mentat72
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the great review. We appreciate your business. Thank you also for bringing to our attention the towel reuse program. We do monitor this program as it is a way to make our hotel more green with our planet. However, looks like a little retraining could be done based on your experience. Great feedback and we look forward...

Reviewed 3 September 2014

Stayed here for a college football weekend, excellent hotel, rooms are clean and spacious. Staff is attentive and friendly and the breakfast every morning is a nice convenience and it is a cooked to order omelette and lots of fresh fruits. Housekeeping was amazing and cleaned our room efficiently and well. Nice happy hour at the bar also. Highly recommend...

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Thank Pamela W
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you so much for staying with us! We are so happy we were your home away from home for the weekend. The LSU and Wisconsin game was a great game! Hope we will see you back again soon.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly-renovated! The Courtyard Houston Galleria hotel has completed a full renovation! With stylish rooms and a new onsite Bistro, our hotel is a top choice among Houston Galleria hotels. Just one block from the Galleria Mall, our hotel offers rooms with plush Marriott bedding, free WiFi and flat-screen TVs with premium cable. Our King Rooms have pullout sofas and our Suites have convenient microwaves and mini-fridges. Our redesigned lobby is equipped with comfy seating and interactive GoBoard(R) with the latest news, traffic and weather. The highlight of our lobby is the brand-new Bistro where we're serving up healthy breakfast options and Starbucks coffee. Stop by in the evening for our delicious dinner menu and full bar. We're a great choice for meetings with flexible event space, custom catering options and A/V technology. Our outstanding service and new amenities truly set us apart from other Houston Galleria hotels. ... more   less 

Additional Information about Courtyard Houston by The Galleria

Address: 2900 Sage Rd, Houston, TX 77056-6007
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: RM467 - RM1,439 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston by The Galleria 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston By The Galleria Hotel Houston
Courtyard Houston Galleria
Houston Courtyard
Houston Marriott
Hotel Style:
#22 Green Hotel in Houston
#54 Business Hotel in Houston
#73 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston by The Galleria staff and other travellers.
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Questions? Get answers from Courtyard Houston by The Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a room on fourth floor, and it was spacious and quiet.”
Richard_Henderson, 15 Dec 2016 | Read review
“All rooms are high (over garage), typical Courtyard”
N92MZmarkc, 5 Apr 2016 | Read review
“Higher floor was quiet, the parking garage is tight but will fit Chevy Suburban sized vehicles.”
TexasTravels91, 17 Mar 2016 | Read review
“Upper Floors south side”
OSUfanHouston, 24 Feb 2016 | Read review
“lower floor to avoid long waits at elevator.”
ChipNewton, 17 Feb 2016 | Read review
5 of 5