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MainStay Suites Texas Medical Center/Reliant Park

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MainStay Suites Texas Medical Center\/Reliant Park
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277 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Texas Medical Center/Reliant Park
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Showing 269: English reviews
El Paso, Texas
Reviewed 30 September 2015

This was our second stay at the Mainstay Suites. The hotel's shuttle to the medical center is a real plus in that it is so convenient to be dropped off at your appointment rather than drive. The shuttle drivers are so friendly and professional as well. Suites are fairly roomy and offer a couch and a separate room for sleeping...

Thank rusty924
Gary, Texas
Reviewed 23 September 2015

When we checked in, they were having equipment problems. Nyesha was very helpful and cheerful during what was obviously a very stressful time. During our entire stay she always had a bright smile for us.

Thank Margie B
Houston, Texas
Reviewed 11 September 2015

on my arrival there was an issue with the prepayment for the room paid for online which Nyesha promptly and courteously stepped up and resolved ...... later that day due to unforseen circumstances I had to stay another night after I had checked out............. Nyesha stepped up to the plate and got me a room for another night............. extremely courteous...

Thank Michael S
Sparks, Nevada
Reviewed 24 August 2015

I need accommodations for nearly two months. I'm getting treatments at the medical center and need to get good rest. The staff was attentive. The room was nice and clean. The (free) breakfast was pretty good...maybe one of the best. The location of the A/C unit next to the bed was noisy and made sleep difficult. The group of fellow...

Thank BayouBound
Port Arthur, Texas
Reviewed 20 August 2015

I had an emergency the day of my reservation I called to cancel was told I would be charged for the night because I didn't call 24 hrs in advance I talk to the manager who was rude said she couldn't help . I will never book with them again

1Thank Roberta S
Kennesaw, Georgia
Reviewed 18 August 2015

Pros: near medical center shuttle went by grocery store nice staff free DVD rentals full kitchen continental breakfast Cons: our appts were before shuttle run, so we walked to medical center (1.6 miles) bugs in the room (staff gave us can of botanical insect spray) only a few restaurants within walking distance Most clientele were medical center patients. It was...

Thank BBHJ
Marble Falls, Texas
Reviewed 4 August 2015

We were in Houston for medical reasons. Dr. appointment and surgery for family member. We stayed at this location due to family member's recommendations. We were very pleased with our room. The entire 3rd floor seems to have been recently remodeled. Only complaint was that the airconditioner was right next to the bed and was uncomfortable for the person sleeping...

Thank RatzieTexasGirl
Reviewed 1 August 2015

The suite with kitchenette isn't super luxurious, but is very practical and comfy. The continental breakfast is typical of a hotel in this price range. Another review referred to a sign in the rooms that stated the housekeeping was only done once a week, and they would only do light cleaning and replace towels if guests requested it to be...

Thank SLoganF
Santa Fe, New Mexico
Reviewed 31 July 2015

I have stayed at this suites hotel on many medical trips to Houston in the last 2 years. The staff is amazing! Always smiling and helpful and KIND! New front desk clerks Keona and Monique are a wonderful addition to the "family of kindness" that the staff here creates for us patients enduring tough times. It is always a good...

1Thank Dixieouray
Hillsborough, North Carolina
Reviewed 17 July 2015

Very good location and their staff is super friendly Especially our shuttle driver Ed! He took excellent care of the patients and he was most accommodating of us business travellers. He truly made local travel a pleasure!

Thank otakalhasas

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about MainStay Suites Texas Medical Center/Reliant Park

Address: 3134 Old Spanish Trl, Houston, TX 77054-2215
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM318 - RM464 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Texas Medical Center/Reliant Park 2.5*
Number of rooms: 92
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Also Known As:
Mainstay Suites Texas Medical Center/Reliant Park Hotel Houston
Houston Mainstay
Mainstay Suites Houston
Hotel Style:
#38 Best Value Hotel in Houston
#71 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Texas Medical Center/Reliant Park staff and other travellers.
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Questions? Get answers from MainStay Suites Texas Medical Center/Reliant Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“.we were on 4th floor”
 of 5 bubbles mark7419, 21 Mar 2017 | Read review
“Third floor was quiet!”
 of 5 bubbles lindyruckel, 11 Mar 2017 | Read review
“Great place to stay if receiving long-term medical help.”
 of 5 bubbles ronnaleen, 6 Jan 2017 | Read review
“We only stayed on the ground floor.”
 of 5 bubbles 493rickb, 14 Nov 2016 | Read review
“Great hotel with reasonable prices near all hospitals”
 of 5 bubbles moonflowers, 3 Jul 2016 | Read review
5 of 5