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Houston Marriott Westchase

557 reviews
#129 of 517 Hotels in Houston
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Traveller (198)
Room & Suite (120)
Dining (19)
Overview
  • Excellent31%
  • Very good37%
  • Average20%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (557)Write a Review
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All reviewsthe concierge loungeindoor outdoor poolwestchase areabusiness tripan updatebreakfast buffetwest sideeasy accesslobby areafront desk staffenergy corridorbusiness centerfitness centerself parkingatriumconventionbeltway
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1 - 5 of 522 reviews
Reviewed 1 week ago

This is not a luxury hotel, but everything works properly. Their staff is very friendly and efficient. They look motivated and their manager seems to run this hotel very well. The gym is well equipped. Food at the restaurant and the bar across the lobby...More

Thank ALEX R
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 1 week ago

We are so glad you enjoyed your stay. Thank you for choosing us! It seems like you enjoyed every aspect of your stay, from the room to our dining options and fitness center. It’s also great to hear that you appreciated the top-notch service provided...More

Reviewed 2 weeks ago via mobile

Absolutely terrible. Heating system didn't work in either room. Should have been a clue when I saw the front desk was using a space heater. Overpriced food they couldn't cook to the proper temp. Buffet poorly stocked, blamed the two basketball teams. Really?More

Thank jarald d
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 1 week ago

We apologize for the issues with our heating system during your recent stay at our hotel. This is not the experience we intend for our guests, and regret falling short of your expectations. We would love the opportunity to speak with you about your time...More

Reviewed 2 weeks ago

Excellent place - stayed during a work trip to Houston. We ended up drinking cocktails and watching the Houstons play on the TV. Hotel and other guests were all very friendly and enjoyed this. We ordered pizza and sat in the lobbyMore

Thank Bufu
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 1 week ago

It was a pleasure to welcome you to our hotel during your recent business trip to Houston and we’re thrilled to read you enjoyed a great stay with us. We hope to welcome you back to the Houston Marriott Westchase for another great stay the...More

Reviewed 2 weeks ago via mobile

I stay here every time I come to Houston, and it’s fair to say that the staff set this hotel apart. Since it was refurbished it looks a lot less tired. Handily placed for many eateries and shopping. Each room now has a refrigerator and...More

Thank philguk
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 1 week ago

It’s always wonderful to welcome back a familiar face, and we thank you for your loyalty to our hotel whenever you travel to the great city of Houston. We’re delighted that you enjoy the renovations we’ve made to our common areas and guestrooms, and appreciate...More

Reviewed 2 weeks ago

We are handicapped with a scooter for moving about. The room and bath were clean. However we were missing towels. Management was quick to get us some. The hotel is not ADA friendly. However one can get about.More

Thank Chester B
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 2 weeks ago

It was a pleasure to welcome you to our hotel, Chester and I’m happy to hear my team quickly and efficiently responded to your request. We do offer accessible guestrooms, parking, lifts and sloped entry ways throughout our property, was well as wide doorway openings...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Indoor pool
Pool
Heated pool
Outdoor pool
Details
Price range
US$111 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Luxury Hotel in Houston
#100 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Luxury Hotel in Houston
#100 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (198)
Room & Suite (120)
Dining (19)
Pool & Beach (18)
Amenities (14)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
ethansmom06
4 March 2017|
AnswerShow all 10 answers
Response from afireinsidex | Reviewed this property |
My room did, but I'm not sure if every room does.
1
Vote
Melindaclare1
12 March 2015|
Answer
Response from LidoGuy | Reviewed this property |
Yes, they have a Concierge Lounge on the 10th floor. Floors 8 through 10 are designated as concierge but other than the 10th floor I have not seen any difference in the rooms on floors 8-10 and the lower floors.
0
Votes
AshLee281
20 December 2014|
AnswerShow all 2 answers
Response from CraigDallas | Reviewed this property |
Jr suites are roughly 1 1/2 times a normal room size and there is a partial wall between the bedroom area and sitting area. The 1 bedroom suites have to separate rooms with a door between the rooms. The 1 bedroom suites... More
4
Votes
Room Tips
"Try room 1054 or similar."
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"If you are handicapped in any way, call and check first before staying there."
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"Some rooms offer the internal view to the lobby. Specify your preference."
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"special floor for Marriott Reward Members"
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