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Doubletree Hotel Houston Downtown

Doubletree.comUS$143*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Doubletree Hotel Houston Downtown
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1,104 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Houston Downtown
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Showing 1,061: English reviews
Otane, New Zealand
Reviewed 29 September 2016

Initial check in was very disappointing as they would not accept prepaid voucher. Took an email to my travel agent to sort out- great after a 14 hr flight. Once checked in, cannot comment highly enough. The Conceirge Oeter went out of his way to help us and make sure all was fine.

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Helpful?
Thank Deirdre M
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you so very much for taking the time to provide your feedback. I am happy that we were able to work with your travel agent and accommodate you and I am even more pleased at your comment about our concierge service. Thank you again and we hope you will stay with us again, on your next visit to Houston!

Pleasanton
Reviewed 25 September 2016

No parking available just valet parking and cost $30 a night that's not included on stay. So be prepared for that but hotel great location and very clean and nice staff. Would definitely stay again just disappointed in parking.

Review collected in partnership with DoubleTree by Hilton
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Thank Isaias E
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

I would like to thank you for taking the time to write this review. We are happy to hear that you enjoyed your stay with us. With every downtown area parking is very limited but we do stay competitive with our pricing and allow for unlimited in and out access which other places do not. We hope you will keep...

Austin, Texas
Reviewed 20 September 2016

This was the perfect hotel for a concert downtown. Very nice hotel for a great price. Complimentary shuttle runs until 1030 pm show drop off and pickup. My boyfriend and I would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kelly H
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are happy to hear that you and your boyfriend enjoyed your stay and utilized the amenities we have to offer such as the complimentary shuttle. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

San José, Costa Rica
Reviewed 19 September 2016

The breakfast buffet is limited, sometimes there was no food and we had to wait around 10 minutes. The Trofi staff is nice but you definitely need to hire more staff, we were more than 50 people from my company and just one person serving the entire place, we never found a table for breakfast clean and we kept asking...

Review collected in partnership with DoubleTree by Hilton
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1Thank Alejandra R
John-HiltonHelp, on behalf of the staff at Doubletree Hotel Houston Downtown, responded to this review

Dear lovetoeat1124, We’re sorry we didn’t provide the high quality of services you and your company deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback...

Reviewed 18 September 2016

This is a professionally run hotel with nice and friendly staff and I enjoyed a great stay. Easy access from the airport. Good internet access and and well equipped conference facility that I can recommend

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dirkv795
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you so very much for your open and honest feedback. We strive for each and every guest to have the same wonderful experience as you described and commit ourselves to that goal, each and every day! Thank you once again for your feedback and we look forward to the next opportunity to be of service.

Aldershot, United Kingdom
Reviewed 16 September 2016

Well located for business in the energy corridor, but limited for anything else. The room was adequate but surprised not to have a fridge or safe. Staff were friendly and helpful. Breakfast was sufficient although admit didn't try out ordering off menu, just stuck to the buffet.

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Helpful?
Thank Ursula D
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to share your experience and for mentioning our convenient location. We are perfectly situated for the corporate traveler and leisure travelers alike. We are steps away from the Theatre district, Sam Houston Park and connected via Sky Bridge to several office buildings, as well as connected to the tunnel system for shopping and dining...

Reviewed 13 September 2016

There are several places to eat around the hotel. We walked almost everywhere due to the hotel location. Beware:$30 per night is charged for parking. Every staff member we encountered was very nice and helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sharis634
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us and your kind words about our staff, we will be sharing it with our team. As with any hotel located downtown, parking is very limited but we do stay competitive with our pricing. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope...

Waco, Texas
Reviewed 12 September 2016

The hotel itself is large and a bit dated. Our rooms was simultaneously weird/neat - the building is triangle-like and we were put in a room that was triangle shaped. All of the outside walls were windows which allowed for a really nice view of the city, but it could get hot when the sun was up. The bathroom/closet area...

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Thank itstherooster
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

It sounds like a wonderful evening. We are in the heart of the theatre district, with the Hobby Center for the Performing Arts, literally two blocks away. Our corner rooms are unique in that they do allow for wonderful views of the city skyline, as well as the park across the street and the happenings along the way. I am...

Austin
Reviewed 12 September 2016

Obviously the doubletree isn't a big name hotel but for the price I paid for this room id expect a friendly welcome like my non-minority counterparts did. The rooms are pretty plain for the price and I'd suggest looking elsewhere if possible.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank iamdavid257
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your feedback. Doubletree by Hilton is recognized around the world, as part of the Hilton family of hotels. It sounds like you didn't have the outstanding experience that we are known for and that our guests expect and deserve. For that, I sincerely apologize. One comment you made is of particular interest and I would welcome you...

Dublin, Ireland
Reviewed 12 September 2016

Stayed here while visiting Houston for a couple of days. Staff are very friendly and helped a lot with local knowledge. Rooms are a bit dated, but clean and comfortable. Shuttle service for some local venues. Had dinner in the bar and it was good and reasonably priced. Houston has a poor public traffic system and this hotel is well...

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Helpful?
Thank Trip_Fan_80
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for staying with us on your recent visit to Houston and for taking the time to complete such a detailed review. You are absolutely right when you mention that our location is great for outdoor activities, even though we are located in downtown, a unique advantage to our property. Most of our guests are business travelers who enjoy...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM427 - RM1,483 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree Houston
Houston Doubletree
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Houston Downtown staff and other travellers.
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Questions? Get answers from Doubletree Hotel Houston Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“odd number rooms in middle of floors face away from streets and are quieter”
arthurw945, 16 May 2017 | Read review
“Higher floors should avoid any street noise.”
garyt200, 30 Apr 2017 | Read review
“Quiet rooms as business travel is prevalent. Rooms 20+ are recommended”
467ronp, 11 Apr 2017 | Read review
“None is good.”
mattrolin, 14 Mar 2017 | Read review
“Be prepared to wait for the shuttle and be specific on where you want to go. We got dropped off at the wrong place.”
LarsonMN, 28 Feb 2017 | Read review
5 of 5
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US$143* /night
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Prices are for 1 room, 2 adults
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