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DoubleTree by Hilton Hotel Houston Downtown

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Traveller (157)
Room & Suite (79)
Dining (4)
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Overview
  • Excellent36%
  • Very good30%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“allen center”(21 reviews)
“hobby center”(19 reviews)
“corner room”(34 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer:Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer:Double Points, Every Stay
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,279)
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All reviewsallen centerhobby centercorner roomvalet parkinghouston downtownvalet staffshuttle servicebusiness tripbreakfast buffetthe room was nicefree shuttlebusiness centerfitness centerenjoyed my stayconciergeproximityconference
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161 - 165 of 1,233 reviews
Reviewed 13 June 2017

The hotel was filthy, you could see the mountains of dust above the door. It was so gross & so dated! I got in a time travel machine and went back to the 80's by entering this hotel room. There are several great hotels in...More

Review collected in partnership with DoubleTree by Hilton
Thank 836brisav
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 16 June 2017

Thank you for providing feedback on your stay. Yes, Free Press weekend was challenging for sure. The festival attendees were out and about until very late. I'm not sure what time you were in the lobby, but I assure you that I was here and...More

Reviewed 12 June 2017

Frankly put, the rooms are completely unsatisfactory in a hotel with both a Doubletree and Hilton brand. Old, outdated interior regardless of the room, hallways, elevators; insulation hanging out of the back of the closet (which looks like it belongs in an old mobile home),...More

Review collected in partnership with DoubleTree by Hilton
Thank ernestb896
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 13 June 2017

I am so sorry to hear that you were not completely satisfied with your stay. We work tirelessly to provide the utmost in comfort and service, for all our valued guests. I can assure you that we have no existing fire hazards in the hotel....More

Reviewed 12 June 2017

I chose to stay at Double Tree because it was within close proximity to a music festival I came to Houston for, and the reviews were positive. It was so convenient to be right across the street from the park the festival took place at....More

Review collected in partnership with DoubleTree by Hilton
Thank taracD3302NT
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 13 June 2017

Thank you for providing such great detail about your experience while staying with us! That weekend was particularly challenging for all the reasons you indicated, so it's nice to hear that our planning and execution, met your needs and the needs of all our guests....More

Reviewed 8 June 2017

From the moment we arrived we received prompt, courteous, professional service. The room was spotless. The shuttle to downtown locations took the hassle out of rush hour traffic and finding parking, Everything about our stay was positive.

Thank TravelingPat
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 9 June 2017

What a wonderfully detailed account of your stay. We love to hear when we achieve our goal of creating rewarding experiences for all our guests. Thank you for sharing and we hope you will stay with us on future trips to Houston!

Reviewed 8 June 2017

Excelente hotel to stay at if your are going to the Free Press Summer Festival in June. The entrance to the festival is right outside the hotel doors. Well worth the value and location! Make sure you book a package deal that includes parking and...More

Review collected in partnership with DoubleTree by Hilton
Thank cbZ5355BZ
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 9 June 2017

Thank you for the stellar review and for promoting the value in booking our breakfast and Wi Fi package! We are absolutely ideally located for easy access to the park and many other leisure activities in the downtown area. Thank you again for your feedback....More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$119 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$119 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (157)
Room & Suite (79)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
annanidonnchadha
24 November 2017|
AnswerShow all 4 answers
Response from Shelly M | Property representative |
you can always send a text to 832 271 4714 or contact the hotel directly at 7137590202
0
Votes
Btienda
7 September 2017|
AnswerShow all 7 answers
Response from Militza O | Property representative |
Yes, we can store your luggage.
0
Votes
Amber R
30 June 2017|
AnswerShow all 4 answers
Response from michael w | Property representative |
Yes
1
Vote
Room Tips
"bayou view rooms are the best"
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"Corner king suites was spacious and had a lot of windows"
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"Good location for downtown visit"
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"20th floor rooms looked nice, Although our room in 1706 was very good"
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