We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

259 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 246: English reviews
Plano, Texas
Reviewed 3 days ago NEWvia mobile

I was disappointed that I could not get a room even after 3pm that is their official check-in time. However, the staff are very friendly and tried their best to accommodate my needs. The location is good and the room is very spacious and clean. I love the wallpaper that is grayish wood cabin lookalike and carpet and the furnitures...

 Report
Helpful?
Thank cocobeans88
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for taking the time to share your review of your stay with us in uptown Houston, cocobeans88. We appreciate your feedback on our team's commitment to friendly, helpful service and our clean, comfortable, and recently renovated accommodations. We're happy to hear that you were provided with everything you needed throughout your stay and look forward to hosting you...

Austin, Texas, United States
Reviewed 4 days ago NEW

The front desk staff was awesome, the valet staff was awesome and the supervisor which is a male was the bomb .com. Everything was awesome. The maids don't bother you unless you ask for their assistance and I like that. The room to room service is great.

 Report
Helpful?
Thank Thump J
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi Thunp J, Thank you for sharing your review of your experience with us in uptown Houston. It's fantastic to read that you received excellent service from the whole team and enjoyed a clean, comfortable visit at our convenient location near the Galleria. We've shared your feedback with our staff and look forward to welcoming you back for your next...

Dallas
Reviewed 6 days ago NEW

3 for sleep quality because our mattress was terrible, but all good things outweigh the bad mattress. Super friendly, helpful, pleasant staff. Large, clean rooms with the best layout for connecting/adjoining rooms. Location could not be better - walked to Galleria and restaurants. Highly recommend!

 Report
Helpful?
Thank meglemkey
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for sharing your review of your memorable experience with us in uptown Houston. It's a pleasure to read that our team is meeting all their goals for excellent service and we appreciate your feedback on our clean, spacious accommodations. We're glad you had the opportunity to get out and explore the local shopping and dining at the Galleria....

San Luis Potosi, Mexico
Reviewed 1 week ago via mobile

It is a nice hotel Some details in the suite make me not give it the best grade Any way it is convinient and in a very nice location, surrounded by the best restaurants and Shopping centers. 8 out of 10 is the rate i give it

 Report
Helpful?
Thank MANRV
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for choosing DoubleTree Houston Galleria on your recent visit to uptown Houston, MANRV. The team is happy to hear that our convenient location came in handy for getting out to experience all the local shopping, dining, and entertainment that the Galleria area has to offer. We look forward to your next visit and wish you all the best...

Oklahoma City, Oklahoma
Reviewed 1 week ago

Best setup of rooms for a great price. The staff here are very friendly and professional!! Room was pleasantly clean. Hotel staff went above and beyond to correct a missing cheese tray we ordered prior to arrival.

 Report
Helpful?
Thank Julius S
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for sharing your review of DoubleTree Houston Galleria, Julius S. We appreciate your feedback on our well appointed guest rooms and the excellent service you received from all of our team members throughout your stay. We look forward to continuing to be your go-to when travel brings you back to Houston!

Laurel, United States
Reviewed 1 week ago

It was a very short stay for us to obtain a Visa for my daughter's study abroad semester next month. We chose this hotel and recommend to any who are doing the same-the shuttle took us straight to the consulate and back. The hotel staff went above and beyond to make this busy trip great!

 Report
Helpful?
Thank Z5051QOcarlab
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for sharing your review of your memorable visit with us in Houston, Z5051QOcarlab. Your feedback on our team's friendly, helpful service is rewarding to us and we're glad you were able to take advantage of our shuttle service to visit the consulate. We hope to welcome you back on your next visit to the city, whether it's for...

Waco, Texas
Reviewed 1 week ago

Great hotel & great value, especially since the remodel (the lobby is gorgeous!). The suite works for my family of 5, even now that all the kids are teenaged. The rooms are very large. There's a small kitchen with a big fridge, a dining table, and 2 large TVs, and still plenty of floor space left over. The service is...

 Report
Helpful?
Thank lcclev67
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi Icclev67, Thank you for choosing DoubleTree Houston Galleria on your recent visit to uptown Houston. We're proud to read that you and your family enjoyed an amazing experience and were able to comfortably spread out in our spacious suites. We appreciate your recommendations to our future guests and can't wait to have you back for another memorable experience.

Austin, Texas
Reviewed 1 week ago via mobile

I booked this hotel to have a fun, swimming / kids vacation while here for thanksgiving. Nope ! No "heated" pool (outdoor). No hot tub, no fan in bathroom (stinky), Ac worked poorly, room had no microwave or fridge, gym was only 18 & up. Breakfast buffet was $12/person & parking fee was $24/day. The mattress was old & hard....

 Report
Helpful?
1Thank SuzyTexas2step
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi SuzyTexas2step, Thank you for taking the time to share your feedback regarding your recent stay with us in uptown Houston. We're thankful for your comments on our team's commitment to excellence in service, our delicious dining options, and our convenient local shuttle service. However, we are surprised to read your comments on the rest of your experience. We recently...

TX
Reviewed 3 weeks ago via mobile

Stayed here 1 night on business. NOTE - hotel charges $25/night for self parking. I don't recall this disclosed when I booked this room. Hotel seemed overwhelmed with number of people checking in at 630P, but was checked in swiftly after patiently waiting. I was given a king room on 4th floor facing the street and told the hotel was...

 Report
Helpful?
2Thank BigPapaC
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for reaching out with your feedback of your recent stay with us at DoubleTree Houston Galleria, BigPapaC. We are surprised to read that you were less than satisfied with your experience. We usually receive compliments on our newly renovated accommodations and Hilton Honors offerings, including complementary breakfast and WiFi. We do charge a minimal fee for parking that...

Reviewed 3 weeks ago

The hotel was nice and clean. The hotel staff was very courteous and friendly. Just be sure to request kitchenware if you booked a stay to take advantage of a suite w/ a full kitchen. I had gone to pick up a few things in order to prepare some meals while I was there, but when I got back from...

 Report
Helpful?
Thank Abel G
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for taking the time to write a review of your memorable experience with us in Houston, Abel G. We appreciate your compliments on our team's friendly, helpful service and our newly designed, cleanly accommodations. We've regrouped with the team to ensure all of our guest suites are fully stocked with kitchenware and apologize for the minor inconvenience you...

167 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (78)
Viewed
Room/Suite (19)
Viewed
Bathroom (7)
Viewed
View from Room (22)
Viewed
Dining (4)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (89)
Viewed
Hotel & Grounds (13)
Viewed
Business Centre/Function Rooms (14)
Viewed
Room/Suite (27)
Viewed
Dining (8)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (4)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Houston hotels
Great Uptown
Hyatt Regency Houston/Galleria
Great Uptown
Homewood Suites Houston near the Galleria
Show Prices
Show Prices
Show Prices
Great Uptown
Hyatt Place Houston/Galleria
Great Uptown
Sheraton Suites Houston Near The Galleria
Great Uptown
Hilton Houston Post Oak
Hilton Houston Post Oak
#69 of 500 in Houston
1,090 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-sized suites, a swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious Suites and Deluxe Rooms and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Address: 5353 Westheimer Rd, Houston, TX 77056-5474
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM452 - RM878 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel & Suites Houston by the Galleria 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Travelocity, Priceline, HotelTravel.com and Odigeo so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston
Hotel Style:
#28 Luxury Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are nice and come with kitchens, the higher floors are the best”
 of 5 bubbles ThumpJ, 5 Dec 2016 | Read review
“see notes in comments”
 of 5 bubbles 117mattt, 14 Nov 2016 | Read review
“Higher floors have great views of surrounding Houston area”
 of 5 bubbles P7302IDstevel, 11 Nov 2016 | Read review
“Ask for an upgrade to a suite. Wonderful spaces.”
 of 5 bubbles cowpolk, 27 Oct 2016 | Read review
“the best room i think its 2302 -2304 and the same thing until the 26 floor ,”
 of 5 bubbles , 28 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay