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Holiday Inn Houston - NRG/Medical Center Area

8.0 km from Houston centre
  • Free Wifi
  • Free Parking
  • Pool
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8111 Kirby Dr, Houston, TX 77054-1705
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301 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Reviewed 10 February 2015 via mobile

I did not pay for my room but the company that did was gouged at full price for 15 rooms for a week. No fitness center. No comp breakfast. Pool inop. No comp coffee in the lobby. Construction work started at 6 am. The bar was a joke. The staff was great. My room was cleaned well. But with half...

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Helpful?
Thank Kristen T
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Kristen T Thank for your recent review and comments about of beautiful Holiday Inn Houston NRG-Med Center Area, formerly Reliant Park. I profusely apologize for the inconveniences that you encountered wile staying with as we completed our renovation. We endeavored to minimize any discomfort and inconvenience during this time but it seems we fell short in some ways. I...

Reviewed 31 January 2015

We were in Houston for a medical visit and stayed at this property because it is close to the medical district and the price was reasonable. Very clean, richly appointed hotel. Lots of beautiful woodwork and clean rooms, We were just staying one night so we weren't to concerned with the amenities. There is construction going on next door -...

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2Thank Jwkruz
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Jwkruz Thank you for your nice review. Indeed the hotel has undergone a substantial renovation. We are glad you like the rooms, amenities and style. It is indeed beautiful! We look forward to see you back soon Kind regards, Sergio

Houston, Texas
Reviewed 29 January 2015

I am in Houston for medical reasons. If I had known this hotel was under construction and that they would work all night long dumping in the dumpster right below my room, I certainly would have attempted to book elsewhere. At midnight, the night manager, David, informed me he could move my room, but I would have to pack everything...

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Helpful?
Thank Liz E
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Liz E Thank you for your review of the Holiday Inn Houston NRG-Medical Center Area, formerly Reliant Park. We apologize for any inconvenience you encountered during your stay due to our just completed renovation, though we are not clear what noise may have been going on all night, since renovation activity ends at 6pm, but we will look into...

Boston, Massachusetts
Reviewed 28 January 2015

No warning that the hotel would be under construction. While the staff were really lovely, it was an uncomfortable stay for people in town for medical reasons. Noise and smells and dust all day. Toilet in 908 didn't work, and after two days of hotel plumbers trying to fix it, we had to move rooms. In new room, 924, there...

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Helpful?
Thank Gramat440
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Gramat440 Thank you for your comments about our beautiful Holiday Inn Houston NRG-Medical Center Area, formerly Reliant Park. Indeed we are completing a much anticipated renovation which completely transformed the entire hotel into a bright, open, crisp, contemporary and beautiful place. We are sorry that you were inconvenienced by some of the activity associated with the renovation. We made...

Reviewed 18 January 2015

Pros: Nice modern room with new furniture, carpet, TV, view of Astrodome & NRG stadium (property literally next to both), staff is nice, reasonably priced, close to MD Anderson and loop 610. Cons: under construction until February - no pool, limited restaurant, noise doing the day and check-in is in a hallway on temporary tables. Bed linens smelled a bit...

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Thank Frank A
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Frank A Thank you for taking the time to write a review about our beautiful Holiday Inn Houston NRG-Medical Center Area, formerly Reliant Center. Indeed, we are completing renovations and the hotel is looking terrific, very crisp, clean, open, airy, contemporary and fresh. Our restaurant is now open as is the pool and most rooms. Of course, our great...

Hollywood, Florida
Reviewed 16 January 2015

I had went to Houston for training, and work wanted everyone to stay at this hotel due to convenience to the office as well as them wanting us to use their corporate rate. The wifi was slow and the room itself was dark and dreary. Unfortunately I did not have a view of NRG stadium. I'm a huge Texans fan...

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Helpful?
Thank Anthony C
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Anthony C Thank you for your review on Trip Advisor, about our beautiful Holiday Inn Houston NRG-Medical Center Area, formerly Reliant Park. We apologize if you had connectivity issues with Wi-Fi. We will certainly review and audit our broadband signal. We had recently upgraded our broadband capacity from 20Mbps to 100Mbps and the response has been excellent from our...

Sugar Land, Texas
Reviewed 11 January 2015 via mobile

My wife and I usually stay at this hotel three times a year. The only reason we select this hotel ,is because of it's proximity to NRG stadium and it's facilities. This hotel is average, and really has nothing special to make comments about. I consider the staff both pleasant and attentive. We most recently stayed here for the Texas...

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Thank Norman N
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Norman N Thank you for your comments about our beautiful Holiday Inn Houston NRG-Med Center Area.. Indeed, we are completing a major renovation and as you may have seen our new rooms are crisp, bright and very pleasant. Our restaurant was completed last week and the bar is undergoing some exciting changes. While you are correct that our location...

Reviewed 6 January 2015

I was in Houston for a job interview for a physician's position. It was a huge mistake to choose this hotel. This is THE worst hotel I have ever stayed in. The wall is not sound-proofing at all, I can hear every single word my neighbors said, I can even hear them cough or plush the toilet. What is absolutely...

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4Thank Ting Z
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Ting Z Thank you for your comments about your recent stay. Indeed, we are undergoing a much needed renovation and we have completed the majority of our rooms already. All rooms include new beds, and all furniture. In addition, all new beds are being encased with state-of-the-art encasements to prevent incicents such as the one you noted, and are...

League City, Texas
Reviewed 6 January 2015

Yes, the property is currently under renovations but the front desk staff was very open and honest and explained to us that they only work on the building from 8AM-6PM. They even let me check in super early and did not charge me an additional fee. This hotel is literally right out the back door of Reliant. It is very...

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Thank Amy A
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Amy A Thank you for you recent review of our beautiful Holiday Inn Houston NRG-Medical Center Area. Indeed, we are completing a much needed renovation and it is looking beautiful. Our culinary team is excellent and the service our staff provides is kind, considerate and efficient. We look forward to seeing you back soon. Kind regards, Sergio

Reviewed 4 January 2015

Our family and another went to Monster Jam last night by hotel. We checked in around 2 and had problems from start. Was supposed to have 2 identical rooms with king bed and 2 fold out loveseats. Only one room was as it was supposed to be. The other had a king bed but no fold out. Got that squared...

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1Thank MistyWest
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear MistyWest Thank you for your review of our beautiful Holiday Inn Houston NRG - Medical Center area, formerly Reliant Park. Your feedback is very important to us. I am terribly sorry about the situation and particularly about the way it was handled as we certainly should've made a more generous effort to accommodate your needs, and demonstrate our genuine...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Houston - NRG/Medical Center Area is one of Houston's favorite hotels. The hotel is conveniently located off Loop 610 and Kirby Dr, just off the Upper Kirby District, with exclusive back gate access to NRG Park and NRG Stadium making us the most convenient Houston hotel near NRG Park. In addition, our Holiday Inn Houston hotel is minutes from the Museum District, Texas Medical Center, Galleria, Rice University, Rice Village and downtown. Catch the 'Metro Light Rail' located less than a mile from the Holiday Inn Houston NRG Med Center hotel for easy access to downtown as well as entertainment areas. Our hotel features the fun and friendly SIDELINES Lounge, TRELLIS Restaurant with excellent food, free high-speed wireless Internet access, a fitness center, large courtyard pool and a hot tub, business center and over 2320 square feet of meeting space. The Holiday Inn - NRG/Medical Center Area is the perfect choice for so many reasons. Come find out why we are the perfect Holiday Inn Houston hotel. ... more   less 

Additional Information about Holiday Inn Houston - NRG/Medical Center Area

Address: 8111 Kirby Dr, Houston, TX 77054-1705
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM569 - RM1,701 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston - NRG/Medical Center Area 3*
Number of rooms: 238
Reservation Options:
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Also Known As:
Holiday Inn Houston Reliant Park Area Hotel Houston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Houston - NRG/Medical Center Area staff and other travellers.
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Questions? Get answers from Holiday Inn Houston - NRG/Medical Center Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure that you have all the supplies that you need - towels, coffee, etc - before settling in for the night.”
 of 5 bubbles m0rris_dancer, 1 Jan 2017 | Read review
“Takes a while to get hot water.”
 of 5 bubbles DocBillGalveston, 16 Nov 2016 | Read review
“Rooms on the south side offer a view of the NRG Stadium, pretty cool at night.”
 of 5 bubbles , 19 Oct 2016 | Read review
“On limited use street and backs up to Stadium parking lot, so quite with limited traffic.”
 of 5 bubbles Plano_TexasCruiser, 18 Sep 2016 | Read review
“Do not used the website for the reservation”
 of 5 bubbles PaulinaBest, 26 Jun 2016 | Read review
5 of 5