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Crowne Plaza Houston River Oaks

AMOMAUS$94*
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May 7 May 8
1 room 2 adults 0 children
US$116*
US$94*
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US$104*
US$104*
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Crowne Plaza Houston River Oaks
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1,588 Reviews from our TripAdvisor Community

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Showing 1,517: English reviews
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Malibu, California
Reviewed 2 days ago NEWvia mobile

I wish I could say something positive about my stay at this hotel.I would be dishonest if I did.Upon check in the staff was unfriendly and not helpful. I'm disabled,I have a breathing machine and heart issues.This hotel is near the medical center which is in my opinion is the only reason this hotel is able to stay open for...

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Helpful?
2Thank seasonguest
Rio de Janeiro, RJ
Reviewed 4 days ago NEW

Stayed for 6 days due to attendance to business meet nearby. My room on the 13th floor was fine. However, some of the folks in my group had serious issues with housekeeping, AC and even security in different floors. This is a concern, for it seems to indicate the hotel has no uniform standard.The disparity in reports seen in reviews...

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Helpful?
1Thank Ana F
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Ana and thanks for your feedback! I am personally involved the the issues from your traveling companions and working to ensure that we provide excellent service and accommodations for your future visits. I am glad that you enjoyed your room and our location. Also that you appreciated your contact with Sammy, Brenda and Kristal. I'll be sure to let...

Victoria, Texas
Reviewed 5 days ago NEW

We recently stayed for a week at this hotel while undergoing medical treatment. The staff could not have been more accommodating. They were friendly and seemed to care about you. Check in and check out was flawless. The hotel room was okay (dirty carpet and torn bed skirt), but for what we needed, this hotel worked. We would stay again....

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Helpful?
Thank Mammo516
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Mammo516 and thanks for the 4 star rating! Glad that you enjoyed your stay! I will share your feedback with my manager and appreciate your candidness. Please come back and see us! Best regards, Debbie

Reviewed 1 week ago via mobile

This hotel is nice but could use some updating. Although, it's located directly across the street from the highway. We did hear any of the traffic. The view from the high floor is nice. The rooms are spacious, clean, and quiet. Televisions are great size, beds are comfortable and bathroom are decent. The hotel restraunt is not the best. The...

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Helpful?
Thank Simone C
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Simone and thanks for taking the time to rate my hotel. Your feedback is valuable. I am sorry that you could only rate us 3 stars. I hope that you will come back and see us again. Best regards, Debbie

Grand Cayman
Reviewed 1 week ago

Let me begin by saying that the staff including housekeeping and the wait staff were very friendly. Other than that, I was underwhelmed. My employer required that I stay here and I have no idea why other than it's a cheap price. The decor is varying shades of brown made worse by the fact that there was a tiny window...

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Helpful?
1Thank Bonnie G
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Bonnie and thank you for your feedback. I am very sorry that you were unhappy at my hotel and have taken steps to get to the bottom of your concerns. My housekeeping director and chief engineer are ensuring that the rooms are in great condition. We will soon be upgrading our internet to the state-of-the-art as an IHG direction....

San Antonio, Texas
Reviewed 1 week ago via mobile

Don't you always just want to check into your hotel and relax without any issues? Well Crowne Plaza makes sure of that. With everything booked online all you need is a simple swipe of your card for incidentals (low charge) and you are in your room in no time! Best check-in process ever.

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Helpful?
Thank casiadr
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello casiadr and thanks for a great review! I am glad that you like the check in process! Please come back soon! Best regards, Debbie

Bertram, Texas
Reviewed 2 weeks ago via mobile

Great location from the Houston Rodeo. Clean, comfortable and a great price. They even have a Spa. My husband and I had a couples massage after a long day with the kids. Great way to end a busy day. We will stay here again.

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Helpful?
Thank MICHELLE F
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Michelle and thanks for a super 5 star rating! I am glad that you were able to have a massage and that you enjoyed your stay. Please come back soon! Best regards, Debbie

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

I recently had the opportunity to stay at this Crowne Plaza. It was located close to downtown in a very nice area of Houston. There are many great restaurants within a mile of this hotel Upon arrival I was quickly greeted and quickly checked in after handing over my car to the valet team. I got a room on the...

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Helpful?
2Thank ddmullis
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello ddmullis and thanks for taking the time to rate my hotel. I am glad that you enjoyed your stay but sorry about the TV size and the internet issue. We will be upgrading our WiFi shortly so please do come back and see us again. Best regards, Debbie

Reviewed 3 weeks ago via mobile

Had an event in town and decided to stay near venue. The highs: location, staff was friendly, the food was good and the beds were comfortable. The lows: there were many unsavory characters around, also I did not feel safe walking from the parking garage ($9/night self parking) back to the room. They should consider security. Rooms were a little...

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Helpful?
Thank hurrikanecat
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello hurikanecat and thanks for your feedback. I am sorry that we did not meet your expectations. I wish that you would give us another chance. Feel free to reach out to me at dhollier@pacificahost.com. Best regards, Debbie

Auckland
Reviewed 4 weeks ago

Our room was changed to include a lounge - was large, clean and very comfortable. We had had a long flight from New Zealand, so was much appreciated. The hotel is beside a freeway, but the noise wasn't a problem for us. Ate breakfast in restaurant and was good. - plenty of choice. We were on foot, so found it...

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Helpful?
Thank HappyHourTorbay
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello HappyHourTorbay and thanks for taking the time to review my hotel. Glad that you enjoyed your stay but sorry that you could only rate us 3 stars. We do provide a shuttle to the Galleria and am sorry if that was not explained. I hope you will come back soon! Best regards, Debbie

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May 7 May 8
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098-4607
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM392 - RM889 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Priceline, IHG, Orbitz, Hotels.com, HotelsforEveryone, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Houston River Oaks reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#49 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston River Oaks staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our rooms were exellent”
alanw19532017, 4 Mar 2017 | Read review
“Ask for a higher level room if you like looking at the views at night of the skyline”
Foodpoet, 10 Feb 2017 | Read review
“view to midtown free shuttle, great location.”
, 9 Feb 2017 | Read review
“Stay as High up as possible facing the City...Beautiful!”
596micahp, 7 Feb 2017 | Read review
“The "type of trip" question above, was Medical, cancer treatment at M.D. Anderson. . Tom M. from S.C.”
tommB2876KU, 2 Feb 2017 | Read review
5 of 5
AMOMA
US$94* /night
View Deal
Booking.comUS$104
TripAdvisorUS$104
HotelQuicklyUS$116
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Prices are for 1 room, 2 adults
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