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Crowne Plaza Houston River Oaks

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1,545 Reviews from our TripAdvisor Community

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Showing 1,477: English reviews
Conroe, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2013

Stayed last week at the Crowne Plaza in Houston-River Oaks. The staff were extremely helpful and Mandy, the concierge the very best--made restaurant reservations, ordered a taxi and always with a smile! Can't beat the location either. Highly recommend.

Helpful?
Thank MarF60_11
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello MarF60_11, Thank you so much for your recommendation and review!! It's nice to hear that you have stayed with us before and that you keep returning! Our hotel has the whole package and I am so glad that Mandy helped make your stay a great one! We look forward to your return! Take Care, Debbie Hollier More 

Germantown, Tennessee
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 September 2013

My wife and I went to Houston for some pre wedding (our son) planning . We will be booking about 30 rooms that weekend. The staff (Kieth, Dimples and Mandy) could not be easier to work with!!! And let me tell you, this hotel handles very large groups. I just LOVE the way they are treating our small group like... More 

Helpful?
Thank dawson0802
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello dawson0802, Thank you so much for sharing your story to everyone on Trip Advisor! We are honored that you have chosen the CPRO to host your out of town guests for your son's upcoming wedding. I am so glad that you and your wife had such a wonderful stay the last time you were in Houston! Keith and Dimples... More 

1 review
Reviewed 19 September 2013

My most resent stay at the crown plaza river oak was so relaxing. We decided to take an in city weekend vacation. Crown Plaza River Oaks was the hotel of choice, and for many reasons. We stayed here before and the staff is by far the best not only in Houston but afar as well. After checking in, we went... More 

Helpful?
Thank carlgreen44
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello carlgreen44, Wow!! That is some review!! Congratulations on your recent engagement and thank you for mentioning Mandy's part in your romantic proposal! I know that she loves hearing from all of the guests that she helps but I think your review is the best! I know that she will be thrilled to hear that she was a part of... More 

2 reviews
Reviewed 19 September 2013

Staying at Crowne Plaza Houston @Kirby is unlike any other ....I usually use Mandy as my contact person and I can't tell in words how great she and the entire staff are when it comes to customer service. I recommend a Crowne Plaza stay in Houston anytime without and ifs...I know the service will be great.....if for some reaso its... More 

Helpful?
Thank dabeazz1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello dabeazz1, Thank you for your review and recommendation!! I appreciate you taking the time to share your gracious comments about our hotel and staff! It is nice to hear that we always exceed your expectations! Thank you for your loyalty and we look forward to taking care of you again. We greatly appreciate your business and your future referrals!... More 

Austin, Texas
Level Contributor
236 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 19 September 2013

I very rarely give an "excellent" review but I think my experience during my stay here in August 2013 warrants high praise. My hubby and I stayed here for a long weekend getaway. Although the access road is undergoing a ton of construction and we missed the turn into the hotel entrance the first time, the hotel does have a... More 

Helpful?
Thank lakeflyer
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello lakeflyer, Wow!! Your status on tripadvisor is quite impressive! You have traveled all over the world and have stayed so many places. We are thrilled that we earned 5 stars for your recent stay. I can tell that not everything was perfect but I am ecstatic to read that even after all the hiccups you encountered that you left... More 

Houston, Texas
Level Contributor
5 reviews
5 hotel reviews
Reviewed 17 September 2013

I wanna say thank you to Mandy!!! Took great care of me while I stayed this weekend and very helpful with knowledge of the city. And as usual the room was great and the staff was very friendly. Look forward to staying there again soon.

Helpful?
Thank Phillip B
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello PhillipB, Thank you so much for taking the time to share your thoughts on your recent stay. I appreciate you recognizing Mandy for her hard work. She loves taking great care of our guests and strives to make sure they have the best stay possible. I know that she will be thrilled to hear that she made your stay... More 

Tel Aviv, Israel
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 September 2013

I previously posted reviews on this hotel and commented that its best suited for businessman. I can now update on this and add more. It seems that the hotel managers are really making an effort on creating a supportive atmosphere for the business man. The have now added (Not sure if to all the rooms) a power converter unit on... More 

Helpful?
1 Thank Amir S
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello AmirS, Thank you so much for taking the time to leave such a detailed review! I am thrilled that you love all of the amenities that our hotel has to offer. We stay quite busy and have a large amount of business travelers that frequent our hotel. It is so nice to hear that you stay with us often... More 

1 review
Reviewed 14 September 2013

Great experience. The staff was outstanding, very helpful on area attractions. Also provided discount coupons to the high scale restaurant we mentioned we were driving to. Oh, you don 't have to drive to the restaurant we chose. A free shuttle was provided. We were also provided a room on a floor that is called a quite zone.

Helpful?
Thank Carlsherrin29p
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Carlsherrin29p, We appreciate you taking the time to share your comments on TripAdvisor. I am thrilled to hear that you love our hotel, staff & amenities! Our location is surrounded by great restaurants so I am glad you were able to take advantage of our concierge's coupons and our complimentary shuttle. Thank you for your 5 star review! Take... More 

Pierre Part, Louisiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2013

Just a note to let all know that I love stay at this hotel. The staff and the pretty ladies are great! The priority club is fantastic! It was my first priority club ans I had a great time. The rooms are big and the beds are soft. The concierge seevice is out the box. When I compare the staff... More 

Helpful?
Thank Beanman2263
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello beanman2263, Wow!! Thank you so much for your raving review!! We really appreciate you choosing the Crowne Plaza River Oaks and I am so glad to hear you enjoyed your first visit with us! It's great to hear that you attended the reception and you had a chance to meet Mandy, our concierge and the rest of our sales... More 

Plano, Texas
Level Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 September 2013

Close enough to Galleria Houston. Hotel has a restaurant and bar. The cost of parking is $8 per night. It is very dark in the parking building and you need to get a parking tag upon the check in and go back to the car to place on the dashboard that can be troublesome. Friendly saff.

Helpful?
Thank cocobeans88
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello cocobean88, Thank you for sharing your comments on your recent stay. I am glad to hear that you like our hotel and location. We do charge for parking because we have a safe & secure garage. The yellow tag does need to be displayed in your car to exit the garage but the tag does not need to be... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM340 - RM724 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#30 Best Value Hotel in Houston
#49 Business Hotel in Houston
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Questions & Answers

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Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose this hotel when the temperature drops before dinner.”
 of 5 bubbles 192templeg, 7 Nov 2016 | Read review
“Free Parking!”
 of 5 bubbles Tifftastic, 2 Nov 2016 | Read review
“high floor”
 of 5 bubbles I1514PKmarke, 14 Oct 2016 | Read review
“Get the King suite”
 of 5 bubbles mikekS1194PT, 8 Oct 2016 | Read review
“Chose rooms in upper floors, 9 and above floors”
 of 5 bubbles kenx, 6 Sep 2016 | Read review
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