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Crowne Plaza Houston River Oaks

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Traveller (195)
Room & Suite (207)
Dining (18)
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Overview
  • Excellent61%
  • Very good19%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(216 reviews)
“shuttle service”(50 reviews)
“medical center”(50 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Houston River Oaks
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,703)
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1,623 results
Traveller rating
995
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84
70
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995
305
169
84
70
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All reviewsfront deskshuttle servicemedical centerclose to downtownbreakfast buffet isexcellent customer servicehome away from homeself parkinggalleria areafree shuttleconciergezarakirbyfreewayvaletappointment
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651 - 655 of 1,623 reviews
Reviewed 5 May 2014

I have been to this hotel several times and am always amazed by how kind and helpful the staff is. The rooms are very clean and the beds are comfortable. I always feel like I am part of the family when I arrive. The restaurant...More

Thank mhebert4
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 6 May 2014

Hello mhebert4, Thank you for sharing such nice comments on our hotel and staff! I am thrilled to hear that you feel so comfortable here and that you are treated like family! That is so important to us and we deeply appreciate your loyalty and...More

Reviewed 3 May 2014

This hotel was very accommodating. We had a corner king room and were able to move to a larger double queen room. The free internet works well. Did not like paying $9 per day for parking. The sheraton next door has free parking. The room...More

Thank Brian D
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 5 May 2014

Hello Brian D, We appreciate you taking the time to share your comments on your recent stay. Its' nice to hear that you enjoyed your stay with us and that our staff took such great care of you. I am glad to hear that your...More

Reviewed 1 May 2014

we stayed for 5 nights with an infant and had a mixed experience. we were guaranteed a king size bed and received a Queen upon check in.,. microwave did not work.. those were about the only 2 negatives.. parking is $9/day.. kind of high for...More

Thank hani13
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 5 May 2014

Hello , Thank you for your review. We appreciate you sharing your comments with us. I apologize that you were upset about the room type that you received. All room types are a request and are not guaranteed but we always do our best to...More

Reviewed 1 May 2014 via mobile

I absolutely love this hotel. The customer service is above top notch. The rooms and hotel is always in perfect condition when I need a overnight stay. I have attended conferences and other functions, and the experience has been great every time. The bar and...More

Thank St H
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 5 May 2014

Hello ST H, Thank you so much for such fantastic feedback on our hotel! It's great to hear that you are very familiar with many different services that we offer. Our goal is to make sure that our guests have a fabulous stay and I...More

Reviewed 1 May 2014 via mobile

As usual, my family and friends had a great experience at this location. I take my hat off to the Management and staff, for excellent service and treatment. Special thanks to Mandy, Dimples, Jorge and the rest of the staff for a grand time.More

Thank fholts
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 3 May 2014

Hello fholts, It was our pleasure to take care of you and your family!! I appreciate you taking the time to mention some of our outstanding staff members! I know that they will all be thrilled to read your gracious comments. We look forward to...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$81 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (195)
Room & Suite (207)
Dining (18)
Pool & Beach (18)
Amenities (24)
Business Centre & Event Rooms (6)
Questions & Answers
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Amanda S
20 January 2018|
AnswerShow all 7 answers
Response from CW4200 | Reviewed this property |
Yes, coin operated
1
Vote
155ivag
26 November 2017|
AnswerShow all 7 answers
Response from spoons110 | Reviewed this property |
No. The best is to buy one at the airport or a local shop before you travel.
1
Vote
155ivag
26 November 2017|
AnswerShow all 7 answers
Response from yandinazetland | Reviewed this property |
Yes USa 2 pin plugs
0
Votes
Room Tips
"Take a smell first."
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"Windows in all rooms are small, but high floors give long distance views in flat Houston"
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"if u want cool AC or fan control do not book this room trust me"
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"Stay away from highway. If you can see it, you can hear it."
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