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Doubletree Houston Intercontinental Airport

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Doubletree Houston Intercontinental Airport
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862 Reviews from our TripAdvisor Community

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Showing 830: English reviews
Texas Gulf Coast, Texas
Reviewed 2 days ago NEW

I moved too many times and I was in three rooms in four hours. Just when I got to bed, there was noise coming from an adjoining room with a loud kid that sounded as if the door was open. I had no choice but to get dress, pack up and move to a new room after 11:00 PM. The...

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Helpful?
Thank A-Solivagant-Flaneur
Maegan15747, Manager at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for taking the time to share your highly valuable insights with us. We strive to maintain an exceptional hospitality culture and are sincerely disappointed by the impression you received of our service. What you describe is not the standard we strive for here at the hotel and your review has been shared with the team as we look...

Mifflinburg, Pennsylvania
Reviewed 3 days ago NEW

I've been trying to keep up with my reviews, but my travel schedule has been so hectic that I've fallen behind. This hotel alleviated some of that. When I arrived, checkin was very efficient. When I asked about the airport shuttle for my early morning flight, one of the staff members at the front desk asked if I had a...

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Helpful?
Thank dajaho
Reviewed 5 days ago NEWvia mobile

I come here a lot for business trips and I have to say I'm never disappointed. The hospitality is always so welcoming and attentive. Megan at the front desk is so wonderful and joyful and the shuttle drivers are nothing but nice and extremely prompt. I recommend this particular hotel for anyone staying in this area who wants great costumer...

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Helpful?
Thank N/A N
Detroit, United States
Reviewed 6 days ago NEW

This hotel is dated and the employees are uninspired. It is hard to imagine that this hotel is still open. The best part of this hotel is the free shuttle to the airport. the staff just seems to be there with no real concern about providing a quality experience. i'm really upset that we stayed at this hotel.

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Helpful?
Thank 186grege
Maegan15747, Manager at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for taking the time to share your highly valuable insights with us. We strive to maintain an exceptional hospitality culture and are sincerely disappointed by the impression you received of our employees. What you describe is not the standard we strive for here at the hotel and your review has been shared with the team as we look...

Lufkin, Texas
Reviewed 1 week ago

Great job -- clean well appointed rooms -- great check in experience -- excellent amenities -- above average, responsive service -- great location, easy access -- appreciate the complimentary airport shuttle -- will use this hotel again!

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Helpful?
Thank Ginger T
MDaddonaHEI, Guest Relations Manager at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for taking a moment to share this great review. We're very happy to see that you enjoyed your stay and hope we have the pleasure of welcoming you back again soon!

Taoyuan, Taiwan
Reviewed 1 week ago via mobile

We stayed two nights here for an international flight. The hotel shuttle bus took 40mins to pick me up from IAH airport, the front desk manager felt sorry to me and gave me a free dinner coupon as apologized. They don't need to apologize to us since the shuttle is free, however they have an excellent service. The hotel restaurant...

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Helpful?
Thank LucyLee-loveTaiwan
Stockholm, Sweden
Reviewed 1 week ago

Good standard over all, clean rooms and comfortable beds. A nice, Texas style saloon restaurant is available in the hotel and a Starbucks is there for you in the morning if you prefer to not have the hotel breakfast. The receptionist was friendly and ready to help with advice on when to take the shuttle to avoid being late or...

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Helpful?
Thank Signhild_N
MDaddonaHEI, Guest Relations Manager at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for taking a moment to share your valued feedback. We're very happy to see that you enjoyed your stay and hope we trust we will have the pleasure of welcoming you back again soon!

Houston, Texas
Reviewed 1 week ago

Great hotel, friendly an honest staff. I will definitely return. Great value, great location and so convenient. Manager was the bomb. We all felt so welcome. Thanks a million, we will definitely return. Items left at the hotel was recovered and made the stay worth it. I didn't like the way the restaurant staff treated us because they were closing...

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Thank Adrienne A
Reviewed 1 week ago via mobile

Went there for Lions training. I have never had better service. Most of these convention places have horrible service from their wait staff. This hotel was bar none! Perfect wait staff, perfect attention to our needs in the training rooms and everywhere. I would highly recommend this place for your business to hold any type of function. The rooms, beds,...

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Thank Chris G
Beaumont, Texas
Reviewed 1 week ago

Very clean room. Great location and value. Efficient check-in. The welcome cookie was delicious! Not satisfied with the customer service related to retrieving something that I forgot in the hotel room.

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Helpful?
Thank ravindrak136

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located one mile from George Bush Intercontinental (IAH) Airport, take advantage of the complimentary airport shuttle to and from our DoubleTree by Hilton Hotel Houston Intercontinental Airport hotel. Feel at home in our spacious guest rooms, watch HDTV from the calm of your bed, or use WiFi access to stay connected. Upgrade to larger rooms with the choice of one king-sized or two double beds. Our accessible rooms are thoughtfully designed to ensure comfort. Start your day with Oakley's buffet breakfast or grab your favorite beverage at our Starbucks® coffee bar. Catch a game over drinks with the locals in Derrick's Saloon. Host any event on the doorstep of north Houston corporations such as ExxonMobil, United Airlines and Halliburton. Over 18,500 sq. ft. of meeting space accommodates corporate meetings, weddings and grand celebrations alike. Use our 24-hour business center with complimentary printing. Stay rejuvenated with our fitness room equipped with cardio machines and weights, outdoor pool, hot tub and quiet gardens. ... more   less 

Additional Information about Doubletree Houston Intercontinental Airport

Address: 15747 John F Kennedy Blvd, Houston, TX 77032-2315
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM423 - RM868 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Houston Intercontinental Airport 3.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Doubletree Houston Intercontinental Airport Hotel Houston
Intercontinental Houston Airport
Doubletree Houston Airport
Hotel Style:
#61 Romantic Hotel in Houston
#82 Business Hotel in Houston
#84 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Houston Intercontinental Airport staff and other travellers.
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Questions? Get answers from Doubletree Houston Intercontinental Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors offer a better view!”
 of 5 bubbles cwd2006, 17 Nov 2016 | Read review
“Rooms with an honor program provides you the best choice to stay in!”
 of 5 bubbles 618ollies, 1 Nov 2016 | Read review
“Make sure you call the for the Doubletree airport shuttle as soon as you land because they seem to take longer to pick-up, than normal..”
 of 5 bubbles TCubillas, 17 Oct 2016 | Read review
“rooms near pool have a great view!!”
 of 5 bubbles M1730VPjasonw, 3 Sep 2016 | Read review
“Very nice and quite right next to the airport”
 of 5 bubbles seemyeyes, 25 Aug 2016 | Read review
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