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Doubletree Houston Intercontinental Airport

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948 Reviews from our TripAdvisor Community

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Showing 913: English reviews
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Rochester, New York
Reviewed 3 days ago NEW

We stayed at the double tree for a layover on our way to vacation. My family was with me so I was hoping for a Hilton experience....did not get it! The room smelled, a/c didn't work, and internet was spotty.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank X90QNdavidb
Key West, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I've stayed at this hotel from time to time since it first opened ( a lot of years ago ) and have never been disappointed by the quality of the room or service. The price is comparable to the other hotels near IAH, but the convenience, shuttle to and from the airport and the on-site restaurant makes this my preferred...

Review collected in partnership with DoubleTree by Hilton
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1Thank Howard H
About Hotel's Favourite Review
Maegan15747, Manager at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for your superb feedback! We are thrilled to know that you found our accommodations to your liking! We look forward to welcoming your next trip to Houston!!

Beverly Hills, California
Reviewed 5 days ago NEWvia mobile

Listen, the hotel as a whole is not bad, but super slow internet when your a business traveler can ruin your day. I don't want to discourage travelers from coming here, but if you're a business traveler and work utilizing the Internet this is not the hotel for you. Even as a HHonors Diamond member- internet was subpar. I have...

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Helpful?
Thank mikereply
Belmont, California, USA
Reviewed 5 days ago NEW

I'll keep this brief because our visit was brief. We arrived at 11pm and only to find that a crib was not supplied. We waited for 90 minutes, had to deal with the front desk staff on multiple occasions and finally after borrowing a crib from the Sheraton across the street, did we get a crib. The front desk manager...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Devin M
Maegan15747, Manager at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for taking the time to give us your feedback. We immensely apologize that your experience with us did not meet our high standards of hospitality. We regret that we dropped the ball on assuring you had a baby crib in your room waiting upon your arrival, but am very glad we were able to give you a full...

Texas
Reviewed 1 week ago via mobile

As a Diamond Member I try to stay loyal to the Hilton Brand. This location is close to the airport and has a lot of potential just not now. My room was on the six floor the Hilton Honors floor. The room just stayed warm and humid and has that old musty smell. The rooms are very outdated and need...

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Helpful?
Thank christojo
Maegan15747, Manager at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for taking time to give us your feedback. We understand that your stay with us was not ideal and for that we sincerely apologize. We would appreciate the opportunity to learn the details of which room you were in so we can identify those team members who let us down. Kindly reach out to me directly at 281-848-4000...

Houston, United States
Reviewed 1 week ago

Great hotel brand but this place is worn out and dirty. Bathrooms are held together with duck tape. Carpets are filthy and AC units in the room don't work. I moved twice and both rooms the AC would cool down the room and smelled awful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank F8443VYjohnb
Gainesville, Florida
Reviewed 1 week ago

We had a very early flight the day after the home opener baseball game, so we booked this hotel close to the airport. I checked in online through the Hilton app, and I received a notification around 1 pm that our rooms were ready. We just wanted to drop off our bags, so that was nice to hear. When we...

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Helpful?
Thank carlas51
Houston, Texas
Reviewed 1 week ago

Good location for the Shell Houston Open & decent bar; however, for the price you pay for a room they should all be suites! Also there were ants/little mites crawling throughout our bathroom during the stay. Breakfast buffet was lacking. Food was not hot & the staff didn't stay on top of what food was gone.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank TXMarsha14153
TX
Reviewed 2 weeks ago

Way overpriced for an outdated hotel!! Breakfast lacking, not even flavored creamer for your coffee. When I asked if they had any the server found me some. Worse mattress I've slept on in years!! Definitely needs to be updated!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank TxDeeDee
Maegan15747, Manager at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for taking the time to share your feedback with us. We are disappointed that your stay did not meet your standards or our high expectations. We are currently going through a complete renovation and I trust this will correct the inconveniences you experienced. We understand that mattress comfort is a personal preference. For the reason, we are always...

Saint Louis, Missouri
Reviewed 2 weeks ago via mobile

I'm normally not a fan of double tree hotels, but this was actually very nice. My room was actually pretty spacious. They have a nice gym and a big outdoor pool. The staff was extremely friendly and accommodating. There are two restaurants in the lobby. The rooms have lots of outlets. It's very close to the airport and just down...

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Helpful?
Thank rwterry3

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Located one mile from George Bush Intercontinental (IAH) Airport, take advantage of the complimentary airport shuttle to and from our DoubleTree by Hilton Hotel Houston Intercontinental Airport hotel. Feel at home in our spacious guest rooms, watch HDTV from the calm of your bed, or use WiFi access to stay connected. Upgrade to larger rooms with the choice of one king-sized or two double beds. Our accessible rooms are thoughtfully designed to ensure comfort. Start your day with Oakley's buffet breakfast or grab your favorite beverage at our Starbucks® coffee bar. Catch a game over drinks with the locals in Derrick's Saloon. Host any event on the doorstep of north Houston corporations such as ExxonMobil, United Airlines and Halliburton. Over 18,500 sq. ft. of meeting space accommodates corporate meetings, weddings and grand celebrations alike. Use our 24-hour business center with complimentary printing. Stay rejuvenated with our fitness room equipped with cardio machines and weights, outdoor pool, hot tub and quiet gardens. ... more   less 

Additional Information about Doubletree Houston Intercontinental Airport

Address: 15747 John F Kennedy Blvd, Houston, TX 77032-2315
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM431 - RM960 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Houston Intercontinental Airport 3.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Doubletree Houston Intercontinental Airport Hotel Houston
Intercontinental Houston Airport
Doubletree Houston Airport
Hotel Style:
#61 Romantic Hotel in Houston
#82 Business Hotel in Houston
#84 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Houston Intercontinental Airport staff and other travellers.
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Questions? Get answers from Doubletree Houston Intercontinental Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the front desk, and they will offer you the best solution for your request.”
Nzpilot1, 20 Mar 2017 | Read review
“Nice room view of the courtyard and pool”
petercX728XF, 23 Dec 2016 | Read review
“Higher floors offer a better view!”
cwd2006, 17 Nov 2016 | Read review
“Rooms with an honor program provides you the best choice to stay in!”
618ollies, 1 Nov 2016 | Read review
“Make sure you call the for the Doubletree airport shuttle as soon as you land because they seem to take longer to pick-up, than normal..”
TCubillas, 17 Oct 2016 | Read review
5 of 5