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JW Marriott Houston

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Traveller (266)
Room & Suite (226)
Dining (42)
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Overview
  • Excellent49%
  • Very good31%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“galleria mall”(105 reviews)
“corner room”(21 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Additional information
Offers from JW Marriott Houston
Special Offer: Retail Therapy Package
Hotel packages
Hotel deals
Offers from JW Marriott Houston
Special Offer: Retail Therapy Package
Hotel packages
Hotel deals
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,039)
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950 results
Traveller rating
459
289
133
36
33
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LanguageEnglish
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459
289
133
36
33
Show reviews that mention
All reviewsgalleria mallthe concierge loungecorner roomdirectly across the streetroom serviceplatinum memberluxury hotelself parkinghotel is in a great locationlobby barfitness centerbusiness hotelbusiness tripgreat customer servicestarbucksdeliavalet
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1 - 5 of 950 reviews
Reviewed 4 days ago

I was at this hotel for a convention. On arrival, I was treated to a small sweets tray in my room which I appreciated. I found the room and bathroom very clean. The room was spacious. The decor of the room was very nice and...More

Thank Ojemma1
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 3 days ago

Dear Ojemmal, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting,...More

Reviewed 1 week ago

Mostly this hotel is very nice. I've only a few issues. The staff is very helpful and eager to serve. Valet, bell service, front desk, room service & housekeeping all are outstanding. The bed was very comfortable and the room was very clean. Now maybe...More

Thank arod124
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 5 days ago

Dear arod124, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting,...More

Reviewed 1 week ago

I stay here occasionally for work. The Galleria location is great, service is what I've come to expect from JW hotels, which says a lot of good things about this JW. The staff is very friendly, the rooms are easy to work in. The valet...More

Thank RoadWarriorWoman
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 5 days ago

Dear RoadWarriorWoman, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting,...More

Reviewed 2 weeks ago via mobile

Excellent service! We enjoyed the helpfulness of the front desk. Also the breakfast buffet was awesome! Great hospitality and great food. Especially the turn down service- thank you Ms. Catherine P. !More

Thank henishas
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 2 weeks ago

Dear henishas, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Ms. Catherine P., is one of our greatest associates with the JW Marriott....More

Reviewed 2 weeks ago

Nice hotel, great location to the mall, if you want to do some shopping while traveling. I think the hotel needs to be upgraded. Its dated. Rooms were nice, but needs some TLC. All staff members that i meet were good and gave good local...More

Thank Joe M
Response from JWMarriotthouston, Manager at JW Marriott HoustonResponded 2 weeks ago

Dear Joe M, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that all associate that you came into contact with were able to assist you. Your feedback is integral...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$171 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Houston
#15 Luxury Hotel in Houston
#40 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Houston
#15 Luxury Hotel in Houston
#40 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (266)
Room & Suite (226)
Dining (42)
Pool & Beach (35)
Amenities (76)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Andrea W
30 April 2017|
AnswerShow all 12 answers
Response from JWMarriotthouston | Property representative |
Yes, you do have to cross Westheimer Rd. There are a some of cross walks at the corner at the red lights.
0
Votes
MadCool
15 February 2016|
AnswerShow all 4 answers
Response from 969MariaO | Reviewed this property |
I'm pretty sure you can
0
Votes
CRUISEREADER
7 July 2015|
AnswerShow all 7 answers
Response from jackarch | Reviewed this property |
I don't know about the beds, but the mall is right across the street so there's no need for a shuttle. I didn't even know they had one!
0
Votes
Room Tips
"High floors"
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"I chose an upper floor; my friend had a corner room and it seemed much smaller"
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"try to get an east facing room and you can see downtown"
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"Room 1014 is pretty loud. It faces the front."
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