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JW Marriott Houston

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Room & Suite (203)
Dining (42)
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Overview
  • Excellent49%
  • Very good32%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,003)
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917 results
Traveller rating
439
283
127
36
32
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439
283
127
36
32
Show reviews that mention
All reviewsgalleria mallthe concierge loungedirectly across the streetself parkingcorner roomroom servicehotel is in a great locationlobby barfitness centerbusiness hotelbusiness tripgreat customer servicestarbucksdeliavaletwalgreensconference
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1 - 5 of 917 reviews
Reviewed yesterday via mobile

Service was above and beyond. Previously stayed in a Hilton the week before and this hotel was a refreshing upgrade on all levels. Staff, accommodations, and most importantly the food was on point! The gym is superior the most hotel gyms and the roof top...More

1  Thank Evan F
Reviewed 3 days ago via mobile

Mr. Sandus Bellows at the front desk was so helpful and went above and beyond expectations! The room and the view was beautiful. I would highly recommend this hotel for a relaxing, welcoming, and fun time.More

1  Thank jmgarza1289
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded yesterday

Dear jmgarza1289, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Mr. Sondus Bellows is one of our greatest associates with the JW Marriott....More

Reviewed 5 days ago

You can't ask for a better location than this Marriott. You can walk right across the street to the galleria mall and it is surrounded by many restaurants as well. Staff is friendly but the water pressure there needs to be fixed. All in all,...More

Thank agentgirl2014
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 3 days ago

Dear agentgirl2014, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting,...More

Reviewed 1 week ago via mobile

I have stayed at or attended meetings at this hotel for over 20 years. The rooms are a bit small but are high quality. The hotel is quiet. The gym is excellent. Breakfast buffet was nice. The front desk staff are outstanding.More

1  Thank Canexpats
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 4 days ago

Dear Canexpats, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting,...More

Reviewed 1 week ago

We enjoyed our stay very much. Room were clean and comfortable. Staff was very friendly and helpful. We were able to walk everywhere we needed to go! Special shout-out to ALEX at the coffee bar! She made us feel very at-home! Thank you again!More

1  Thank Deborah C
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 4 days ago

Dear Deborah C, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Alex is one of our greatest associates with the JW Marriott. With...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$179 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Houston
#16 Luxury Hotel in Houston
#40 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$179 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Houston
#16 Luxury Hotel in Houston
#40 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (254)
Room & Suite (203)
Dining (42)
Pool & Beach (35)
Amenities (76)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Andrea W
30 April 2017|
AnswerShow all 12 answers
Response from JWMarriotthouston | Property representative |
Yes, you do have to cross Westheimer Rd. There are a some of cross walks at the corner at the red lights.
0
Votes
MadCool
15 February 2016|
AnswerShow all 4 answers
Response from 969MariaO | Reviewed this property |
I'm pretty sure you can
0
Votes
CRUISEREADER
7 July 2015|
AnswerShow all 7 answers
Response from jackarch | Reviewed this property |
I don't know about the beds, but the mall is right across the street so there's no need for a shuttle. I didn't even know they had one!
0
Votes
Room Tips
"Request corner room, away from elevator"
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"Much nicer and far better customer service than the Double Tree across the street."
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"Fitness and pool are on floor 5."
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"Stay away from rooms in the tower that are IN the elevator vestibule which is loud, especially with the large..."
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