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JW Marriott Houston

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Traveller (266)
Room & Suite (209)
Dining (42)
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Overview
  • Excellent49%
  • Very good31%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“galleria mall”(105 reviews)
“corner room”(21 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Additional information
Offers from JW Marriott Houston
Special Offer: Retail Therapy Package
Hotel packages
Hotel deals
Offers from JW Marriott Houston
Special Offer: Retail Therapy Package
Hotel packages
Hotel deals
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Nearby Hotels
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Reviews (1,039)
There are newer reviews for JW Marriott Houston
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Traveller rating
459
289
133
36
33
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Time of year
LanguageEnglish
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459
289
133
36
33
Show reviews that mention
All reviewsgalleria mallthe concierge loungecorner roomdirectly across the streetroom serviceplatinum memberluxury hotelself parkinghotel is in a great locationlobby barfitness centerbusiness hotelbusiness tripgreat customer servicestarbucksdeliavalet
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11 - 15 of 950 reviews
Reviewed 3 weeks ago

Staffs are so nice and friendly. We checked in in the morning, but we got permission for early check in. Besides, they took initiative to provide umbrellas for us. Nikke (btw she's so gorgeous) left a card and macarons while we returned our room. Food...More

Thank littlewanglin
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 3 weeks ago

Dear littlewanglin, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Nikke is one of our greatest associates with the JW Marriott. With a...More

Reviewed 4 weeks ago via mobile

I have been coming to this hotel for the last year and cannot say enough about the excellent service I have received from CC at the bar. She is very welcoming and always treats me like family. Recommend her and this hotel to anyone! Chad...More

2  Thank chadpleasant
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 4 weeks ago

Dear chadpleasant, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. CC is one of our greatest associates with the JW Marriott. With a...More

Reviewed 4 weeks ago

We had the opportunity to stay here because my daughter was in Houston for the Lone Star Regional volleyball tournament and this was the hotel we were assigned to. I really enjoyed my stay. As soon as we walked in we were greeted by the...More

Thank jmc8808
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 4 weeks ago

Dear jmc8808, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Tooba is one of our greatest associates with the JW Marriott. With a...More

Reviewed 4 weeks ago via mobile

Yes I were there during the OTC and I understand the prices are at a higher level during that week. The gym is great and apart from the bed and pillows - that’s about it! It’s all about giving tips - even you pay an...More

Thank Lars E
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 4 weeks ago

Dear Lars E, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only...More

Reviewed 4 weeks ago via mobile

Me and my friends are here for a fun weekend and the adult beverages (chocolate martini 😋) and the food in the restaurant, Destino are excellent!! The supervising Chef Marquist made sure that we were well taken care of and even provided us with complimentary...More

Thank tracy a
Response from JWMarriotthouston, SPECIALIST PROPERTY ADMINISTRATIVE ASSISTANT at JW Marriott HoustonResponded 4 weeks ago

Dear tracy a, Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Chef Marquist is one of our greatest associates with the JW Marriott....More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$171 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Houston
#15 Luxury Hotel in Houston
#40 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Houston
#15 Luxury Hotel in Houston
#40 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (266)
Room & Suite (209)
Dining (42)
Pool & Beach (35)
Amenities (76)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Andrea W
30 April 2017|
AnswerShow all 12 answers
Response from JWMarriotthouston | Property representative |
Yes, you do have to cross Westheimer Rd. There are a some of cross walks at the corner at the red lights.
0
Votes
MadCool
15 February 2016|
AnswerShow all 4 answers
Response from 969MariaO | Reviewed this property |
I'm pretty sure you can
0
Votes
CRUISEREADER
7 July 2015|
AnswerShow all 7 answers
Response from jackarch | Reviewed this property |
I don't know about the beds, but the mall is right across the street so there's no need for a shuttle. I didn't even know they had one!
0
Votes
Room Tips
"High floors"
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"I chose an upper floor; my friend had a corner room and it seemed much smaller"
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"try to get an east facing room and you can see downtown"
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"Room 1014 is pretty loud. It faces the front."
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