We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel was conveniently located for my trip destinations but road construction made accessibility difficult. Staff was very nice and went out of their way to be of assistance. Property was in subpar condition compared to other Crown Plazas at which I’ve stayed. (See pics)
I was greeted with the warmest welcome ever by the hotel check in lady named Niecy Jackson when I came in. Every time I came in or out, she welcomed me back by name. Felt like family!! My room was huge and clean.
I currently in the room reservation right now. I check out tomorrow morning and I am not happy with this room. It smells like cheese and feet in here. I have a two year old daughter. There are little hairs in the bathroom by the...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 1 week ago
Thank you for your recent stay with us and reviewing our property. Please accept my deepest apology for the unusual smell you noticed in your room and its cleanliness. I am also sorry that the service you received from our staff fell short...More
If your looking for a place to stay in Houston, this is not the place. This hotel has was a regular stop for me until my last stay in Oct. The overall condition of this hotel has deteriorated along with the service. My hotel room...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 2 weeks ago
Thank you for taking the time to share your feedback regarding our hotel. While we are pleased that our location served its purpose for your travel needs, I am truly sorry for the overall condition of the hotel room including the quality of...More
Guaranteed room types were unavailable due to overbooking of another group after the conference I attended had already reserved the ballrooms, room blocks, etc. Front desk staff were uncaring and not at all helpful with trying to accomodate guests that were waiting to check in....More
Thank Dustin F
Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 3 weeks ago
Hello Dustin F,
Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our...More
US$78 - US$149 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#88 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, Cancelon, Hotwire, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Houston - Brookhollow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.