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24/12/2017 25/12/2017
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    Crowne Plaza Houston - Brookhollow

    12801 Northwest Fwy, Houston, TX 77040-6301
    011 60 1-800-81-8081
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    24/12/2017 25/12/2017
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$82/night.

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    US$68
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    Traveller (85)
    Room & Suite (47)
    Pool & Beach (6)
    Overview
    • Excellent47%
    • Very good25%
    • Average15%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “henry strait” (40 reviews)
    “front desk” (134 reviews)
    “older hotel” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (544)
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    1 - 5 of 529 reviews

    Reviewed 2 weeks ago via mobile

    Hotel was conveniently located for my trip destinations but road construction made accessibility difficult. Staff was very nice and went out of their way to be of assistance. Property was in subpar condition compared to other Crown Plazas at which I’ve stayed. (See pics)

    Thank Ben R
    Hotel's Favourite
    Reviewed 16 February 2017

    I was greeted with the warmest welcome ever by the hotel check in lady named Niecy Jackson when I came in. Every time I came in or out, she welcomed me back by name. Felt like family!! My room was huge and clean.

    1  Thank Shalisa N
    Reviewed 3 weeks ago via mobile

    I currently in the room reservation right now. I check out tomorrow morning and I am not happy with this room. It smells like cheese and feet in here. I have a two year old daughter. There are little hairs in the bathroom by the...More

    Thank kmart626
    Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 1 week ago

    Dear kmart626, Thank you for your recent stay with us and reviewing our property. Please accept my deepest apology for the unusual smell you noticed in your room and its cleanliness. I am also sorry that the service you received from our staff fell short...More

    Reviewed 5 weeks ago

    If your looking for a place to stay in Houston, this is not the place. This hotel has was a regular stop for me until my last stay in Oct. The overall condition of this hotel has deteriorated along with the service. My hotel room...More

    Thank Todd18520
    Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 2 weeks ago

    Hi Todd18520, Thank you for taking the time to share your feedback regarding our hotel. While we are pleased that our location served its purpose for your travel needs, I am truly sorry for the overall condition of the hotel room including the quality of...More

    Reviewed 5 weeks ago

    Guaranteed room types were unavailable due to overbooking of another group after the conference I attended had already reserved the ballrooms, room blocks, etc. Front desk staff were uncaring and not at all helpful with trying to accomodate guests that were waiting to check in....More

    Thank Dustin F
    Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 3 weeks ago

    Hello Dustin F, Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our...More

    Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$78 - US$149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #88 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 294
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, Cancelon, Hotwire, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Houston - Brookhollow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Crowne Plaza Houston - Brookhollow Hotel Houston
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    Traveller (85)
    Room & Suite (47)
    Pool & Beach (6)
    Dining (4)
    Hotel & Grounds (53)
    Bathroom (7)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 518 hotels in Houston
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    Towneplace Suites Houston Brookhollow
    66 reviews
    .26 km away
     
    Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
    176 reviews
    1.23 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Do not stay at this hotel"
    Read review
    "Stay somewhere else."
    Read review
    "Recommend the main building until others are remodeled."
    Read review
    "away from main road"
    Read review
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