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31/12/2017 01/01/2018
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    Crowne Plaza Houston - Brookhollow

    12801 Northwest Fwy, Houston, TX 77040-6301
    011 60 1-800-81-8081
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    31/12/2017 01/01/2018
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    US$72
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    Traveller (86)
    Room & Suite (47)
    Pool & Beach (6)
    Overview
    • Excellent47%
    • Very good25%
    • Average15%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “henry strait” (40 reviews)
    “front desk” (134 reviews)
    “older hotel” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (545)
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    241 - 245 of 530 reviews

    Reviewed 7 October 2013

    Attended a convention held at this hotel. Arrived about 5:30 p.m. on Thursday. Greeted by nice front desk personnel; assisted with luggage and unloading my car by wonderfully friendly/sweet staff. Shared a double queen room which was clean and comfortable. Throughout convention the hotel staff...More

    Thank bennie00
    Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 8 October 2013

    Thank you for taking the time to comment on your stay at the Crowne Plaza Houston Northwest. We are glad to hear you enjoyed your stay and I have shared your feedback about the service in the bar with the team in order to improve....More

    Reviewed 3 October 2013

    Two nights on a business trip. Clean, friendly staff but this hotel shows its age. Decor, carpets, wall paper, furniture are not up to Crowne Plaza standard, they need to be changed. Noisy window air conditioning unit. Poor sound proofing, on top of a noisy...More

    Thank ontheroadagain5154
    Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 3 October 2013

    Thank you for taking the time to share your experience at the Crowne Plaza Northwest. I am thrilled to hear that you found the staff helpful and accommodating. We are scheduled to receive some property upgrades in the coming months, please allow us to host...More

    Reviewed 2 October 2013

    Arrived Friday at 4:00 PM for a 3 day stay at a baseball tournament. Met at the desk a very personable and helpful young man named Henry Strait. I needed a baggage buggy but there weren't any available. Henry told me where to park my...More

    Thank gjlongshot
    Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 3 October 2013

    So glad to hear you enjoyed your stay with us. Henry has been a great asset to the team in the time he has been here and we are always glad to know he continues to provide great guest service. We look forward to hosting...More

    Reviewed 1 October 2013

    Henry S. went the extra mile to make our stay enjoyable. His attention to my needs was outstanding. He made the stay convenient and really made my feel like a valued customer. The location was very convenient to the destination we needed. The entire staff...More

    Thank john h
    Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 3 October 2013

    Thank you for your comments on the staff at the Crowne Plaza Northwest. Our goal is to provide over the top service on any occasion and it is always great to hear we have succeeded. We would be thrilled to host your next trip to...More

    Reviewed 30 September 2013

    The Crowne Plaza did an excellent job hosting my companies bridal expo event. The staff is very professional, courteous and went above and beyond to make sure everything went according to plan. Renita and I corresponded through email in the weeks and months leading up...More

    Thank KatieP941
    Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 3 October 2013

    Thank you for taking the time to comment on your experience with us. We pride ourselves on our banquets staff as always strive to go above and beyond for all meeting attendees. Renita is one of our strongest team players and I’m glad to hear...More

    Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$77 - US$142 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #88 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 294
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Crowne Plaza Houston - Brookhollow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Crowne Plaza Houston - Brookhollow Hotel Houston
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    Traveller (86)
    Room & Suite (47)
    Pool & Beach (6)
    Dining (4)
    Hotel & Grounds (54)
    Bathroom (7)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 518 hotels in Houston
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    Questions & Answers
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    Room Tips
    "Do not stay at this hotel"
    Read review
    "Stay somewhere else."
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    "Recommend the main building until others are remodeled."
    Read review
    "away from main road"
    Read review
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