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Sheraton North Houston at George Bush Intercontinental

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Sheraton North Houston at George Bush Intercontinental
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532 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Victoria, Canada
Level Contributor
155 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 3 days ago NEW

Hotel was convenient, only 10 minutes to IAH. No bell staff when we arrived and the luggage trolley we used had a flat tire. Staff was cordial and helpful. Allowed us to store 2 large suitcases while we took a short trip to Trinidad Tobago. Free parking.

Helpful?
Thank tgrdecker
NY
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

I stayed at the Sheraton for an extended period of time recently. The hotel is clean and has very nice facilities: pool, fitness center, lounge, bar/restaurant. The rooms were clean and in good condition. The fridge was nice to have. The best part of this hotel is the excellent service. Reid obviously doesn't a great job running the front desk.... More 

Helpful?
Thank Rama04
Foligno, Italy
Level Contributor
248 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 1 week ago

I flew into Houston Intercontinental airport late on November 7th and the hotel has shuttle service so in few min I was able to be in bed. I had room 559, quite large and comfortable. For being Platinum I had access to the Club Lounge on the 10th floor where they serve breakfast. Definitely a very good hotel for a... More 

Helpful?
Thank Gianluca B
Michigan
Level Contributor
92 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 1 week ago via mobile

We stayed here during an overnight airport layover. Compared to other airport hotel experiences, this property was somewhat nicer. Room was pretty standard for a Sheraton, lobby was big and nicely decorated for Christmas, and felt new and modern overall. They gave us free appetizer vouchers for the hotel restaurant which ended up being enough food for dinner. Hotel restaurant... More 

Helpful?
Thank cmusalsa
Sydney
Level Contributor
102 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 weeks ago

Our room was large and comfortable. The room was clean and the bed was comfortable. The check in was fast and efficient, the staff were friendly. There is a Starbucks in the foyer providing coffee and nice muffins. There is a shuttle bus to and from the airport. We enjoyed our short stay.

Helpful?
Thank SydneyBambam
2 reviews
Reviewed 2 weeks ago via mobile

We were "upgraded" to a junior suite on a recent business trip. The room had major design problems. It was almost triangular in shape with the bed facing the desk and the sofa and the tv on the same wall facing the entry. The tv was not wall mounted and adjustable so it was difficult to see from anywhere but... More 

Helpful?
Thank Tamara c
Michael E, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear Tamara c, Thank you for your recent feedback and candid comments. I happy to hear that our staff was welcoming and you enjoyed your quick visit. I have shared your comments with our maintenance & housekeeping team and we will look at the future layout in the Junior suite. Again thank you for your feedback and we look forward... More 

Rocky River, Ohio
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Seemed like all was going to be a good stay until.... there was no heat in the room and the AC wouldnt shut off and would only blow out cold air. I called the desk they couldnt be bothered said they couldnt fix it until morning. No effort so whatever to switch to another room .. since it was late... More 

Helpful?
Thank Jacks0072012
Michael E, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear Jasks0072012, Thank you for your candid comment regarding your recent stay. While I am disappointed to hear that you did not enjoy your stay with us and we clearly failed to deliver on your expectations. I have shared your comments with the rest of the management team at the hotel to address these concerns. If you could kindly reach... More 

Bloomfield, Connecticut
2 reviews
Reviewed 3 weeks ago

It was very clear housekeeping only does a "surface" clean after my weekend in this room. There was grime on the floor under the sink, which I noticed when something rolled under then. The carpet had sticky spots. You can tell under the bed hasn't been vacuumed since who knows when because it was dusty and had a receipt from... More 

Helpful?
Thank tammivenessa
Michael E, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

I certainly appreciate you taking the time to write me concerning your recent stay at our hotel. I was sorry to read that we failed to meet your expectations in several areas. It is our goal to consistently provide the highest quality in both cleanliness and service, and it is vital to our continued success to know when we have... More 

Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

I enjoyed my stay at this hotel. The staff were friendly and very helpful. The room was clean and spacious, the bed was comfortable with a plush pillow top, pedal soft duvet and crisp linen. My only complaint is that the bathroom wasn't functional. Counter space was non existent, I had no space to put my make up and personal... More 

Helpful?
Thank Melissa B
1 review
Reviewed 3 weeks ago via mobile

Kudos to the front desk team and a special thanks to Mr Kingston (Front Desk Mg/Dir). A great experience and a warm welcome indeed. Your kindness and hospitality made it nice to stay at a Starwood hotel. Kind Regards, George R from Conrad Hotels/Hilton Hotels (Asia)

Helpful?
Thank George R

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Sheraton North Houston at George Bush Intercontinental

Address: 15700 John F Kennedy Blvd, Houston, TX 77032-2316
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM356 - RM1,022 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton North Houston at George Bush Intercontinental 3.5*
Number of rooms: 420
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Also Known As:
Sheraton North Houston At George Bush Intercontinental Hotel Houston
Intercontinental North Houston
Sheraton Houston
Houston Sheraton
Hotel Style:
#59 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton North Houston at George Bush Intercontinental staff and other travellers.
4 questions
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Anchorage, Alaska
1 month ago
Nassau, New Providence Island
Edmonton, Canada
10 months ago

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Questions? Get answers from Sheraton North Houston at George Bush Intercontinental staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were quiet, had a corner suite that was a little weird with the shape of the room.”
 of 5 bubbles tgrdecker, 2 Dec 2016 | Read review
“The ends of the hallways are quietest”
 of 5 bubbles Rama04, 1 Dec 2016 | Read review
“High Floor”
 of 5 bubbles harryk574, 5 Oct 2016 | Read review
“All rooms were quiet.”
 of 5 bubbles jrkiplinger, 12 Sep 2016 | Read review
“10th floor has the business lounge”
 of 5 bubbles chatchBc, 7 Sep 2016 | Read review
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